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02 Contract Notice

Provision of Network Support Services

  • First published: 22 November 2017
  • Last modified: 27 November 2017

Contents

Summary

OCID:
ocds-kuma6s-071571
Published by:
Cardiff and Vale College
Authority ID:
AA0421
Publication date:
22 November 2017
Deadline date:
08 January 2018
Notice type:
02 Contract Notice
Has documents:
Yes
Has SPD:
No
Has Carbon Reduction Plan:
No

Abstract

Cardiff and Vale College are looking to outsource their IT Services Department. The managed service will be responsible for all aspects of IT within the college e.g. all IT Infrastructure, devices and software; 1st, 2nd and 3rd line user and technical support; asset management; backup solution; VOIP; mobile device management and printing. It is really important to the college that the new IT Services Department has an outstanding customer satisfaction from staff and students while providing value for money. The College is looking for flexible working hours to meet the needs of the business ensuring there is an out of core business hours service for key services/systems. CPV: 72600000, 72500000, 72510000, 72514000, 72540000, 72541000, 72590000, 72600000, 72610000, 72611000, 72700000, 80533100.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

Cardiff and Vale College

Colcot Road

Barry

CF62 8YJ

UK

Contact person: Alex Ley

Telephone: +44 2920250250

E-mail: tenders@cavc.ac.uk

NUTS: UKL22

Internet address(es)

Main address: www.cavc.ac.uk

Address of the buyer profile: http://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0421

I.2) Joint procurement

The contract is awarded by a central purchasing body

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://www.sell2wales.gov.wales


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://www.sell2wales.gov.wales


I.4) Type of the contracting authority

Other: Further Education Provider

I.5) Main activity

Education

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Provision of Network Support Services

Reference number: CAVC-IT-17-012

II.1.2) Main CPV code

72600000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Cardiff and Vale College are looking to outsource their IT Services Department.

The managed service will be responsible for all aspects of IT within the college e.g. all IT Infrastructure, devices and software; 1st, 2nd and 3rd line user and technical support; asset management; backup solution; VOIP; mobile device

management and printing.

It is really important to the college that the new IT Services Department has an outstanding customer satisfaction from staff and students while providing value for money.

The College is looking for flexible working hours to meet the needs of the business ensuring there is an out of core business hours service for key services/systems.

II.1.5) Estimated total value

Value excluding VAT: 1 000 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

72500000

72510000

72514000

72540000

72541000

72590000

72600000

72610000

72611000

72700000

80533100

II.2.3) Place of performance

NUTS code:

UKL22


Main site or place of performance:

Cardiff and The Vale of Glamorgan

II.2.4) Description of the procurement

Cardiff and Vale College are looking to outsource their IT Services Department.

The managed service will be responsible for all aspects of IT within the college e.g. all IT Infrastructure, devices and software; 1st, 2nd and 3rd line user and technical support; asset management; backup solution; VOIP; mobile device management and printing.

It is really important to the college that the new IT Services Department has an outstanding customer satisfaction from staff and students while providing value for money.

The College is looking for flexible working hours to meet the needs of the business ensuring there is an out of core business hours service for key services/systems.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36

This contract is subject to renewal: Yes

Description of renewals:

Potential 12 month extension + Potential 12 month extension

II.2.9) Information about the limits on the number of candidates to be invited

Envisaged minimum number: 5

II.2.10) Information about variants

Variants will be accepted: Yes

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.2) Conditions related to the contract

III.2.3) Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Restricted procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2017/S 191-391217

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 21/12/2017

Local time: 09:00

IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 22/12/2017

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 12 (from the date stated for receipt of tender)

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.2) Information about electronic workflows

Electronic ordering will be used

Electronic invoicing will be accepted

Electronic payment will be used

VI.3) Additional information

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at http://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=73385.

Under the terms of this contract the successful supplier(s) will be required to deliver Community Benefits in support of the authority’s economic and social objectives. Accordingly, contract performance conditions may relate in particular to social and environmental considerations. The Community Benefits included in this contract are:

Community benefits are an important consideration and outcome for Cardiff and Vale College within our procurement activities, to ensure that wider social and economic issues are taken into account when spending public money.

We are committed in developing a vibrant Welsh economy capable of delivering strong and sustainable economic growth by providing opportunities for everyone in Wales.

The College urges bidders to consider what they can do to improve the quality of life and life opportunities to the communities in which the College serves and as such, the College seeks to generate community benefits through the award of this contract.

Some examples of community benefits would be:

Sponsoring a College run community event or trip.

Sponsoring a local sports team.

Willingness to take on a College work experience student or apprentice.

Supporting a youth group, community group or College charity

Participating in College charity partner events and activities

Supporting local charity run employment schemes

Training to community groups

Charitable donations to College community partners

Education contributions through career advice, career talks

(WA Ref:73385)

The buyer considers that this contract is suitable for consortia bidding.

VI.4) Procedures for review

VI.4.1) Review body

Cardiff and Vale College

Colcot Road

Barry

CF62 8YJ

UK

Telephone: +44 02920250250

E-mail: tenders@cavc.ac.uk

Internet address(es)

URL: www.cavc.ac.uk

VI.5) Date of dispatch of this notice

21/11/2017

Coding

Commodity categories

ID Title Parent category
72541000 Computer expansion services Computer upgrade services
72514000 Computer facilities management services Computer-related management services
72700000 Computer network services IT services: consulting, software development, Internet and support
72600000 Computer support and consultancy services IT services: consulting, software development, Internet and support
72610000 Computer support services Computer support and consultancy services
80533100 Computer training services Computer-user familiarisation and training services
72540000 Computer upgrade services Computer-related services
72510000 Computer-related management services Computer-related services
72590000 Computer-related professional services Computer-related services
72500000 Computer-related services IT services: consulting, software development, Internet and support
72611000 Technical computer support services Computer support services

Delivery locations

ID Description
1022 Cardiff and Vale of Glamorgan

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

Document family

Notice details
Publication date:
04 October 2017
Notice type:
01 Prior Information Notice (PIN)
Authority name:
Cardiff and Vale College
Publication date:
22 November 2017
Deadline date:
08 January 2018 00:00
Notice type:
02 Contract Notice
Authority name:
Cardiff and Vale College
Publication date:
29 November 2017
Notice type:
14 Corrigendum
Authority name:
Cardiff and Vale College
Publication date:
13 February 2018
Deadline date:
26 February 2018 00:00
Notice type:
Stage 2
Authority name:
Cardiff and Vale College
Publication date:
16 June 2023
Notice type:
03 Contract Award Notice - Successful Supplier(s)
Authority name:
Cardiff and Vale College

About the buyer

Main contact:
tenders@cavc.ac.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
27/11/2017 12:55
Notice date(s) changed
IV.2.2) Time limit
Old date: 21/12/2017 09:00
New date: 08/01/2018 19:30

IV.2.3) Estimated date of dispatch of invitations
Old date: 22/12/2017
New date: 12/01/2018

On review, to allow more time for bidders to compile PQQ responses and accommodate the Christmas period, we have extended the PQQ submission deadline

Q&A

Ask the buyer any questions you may have relating to this notice. To ask the buyer a question or questions please click the "View Questions and Answers" button.

Additional Documents

The following additional documents have been attached to this notice. To obtain these documents please select the individual file names below.

Current documents

docx
docx691.89 KB
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Replaced documents

There are no previous versions of these documents.


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