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Speculative Notice

Contact Management Solution (including ICCS and Telephony Platform)

  • First published: 13 January 2021
  • Last modified: 13 January 2021

Contents

Summary

OCID:
ocds-kuma6s-107303
Published by:
Police and Crime Commissioner for Dyfed-Powys
Authority ID:
AA0385
Publication date:
13 January 2021
Deadline date:
-
Notice type:
Speculative Notice
Has documents:
Yes
Has SPD:
No
Has Carbon Reduction Plan:
No

Abstract

Dyfed Powys Police are seeking to procure an Integrated Communication Control System (ICCS) and Contact Management Solution (including telephony platform) for the Force Control Room based at Headquarters, Carmarthen. Adopting a principle of ‘cloud first’ we are looking for a cloud based, high availability, easy to maintain and effective next generation ICCS/Contact Management Solution that supports both multichannel voice and digital communications and also interfaces with the current Airwave radio network. The system must also be available within our secondary site, based at our premises in Ammanford which acts as a backup site but this site can also be used as a staff training facility, business continuity events and so on.

Full notice text

Speculative Notice – NATIONAL

SERVICES

1 Authority Details

1.1

Authority Name and Address


Police and Crime Commissioner for Dyfed-Powys

Police Headquarters, PO Box 99, Llangunnor,

Carmarthen

SA31 2PF

UK

Faye Ryan

+44 1267226540


http://www.dyfed-powys.police.uk

1.2

Address from which further information may be obtained

As in 1.1

2 Contract Details

2.1

Title

Contact Management Solution (including ICCS and Telephony Platform)

2.2

Description of the goods or services required

Dyfed Powys Police are seeking to procure an Integrated Communication Control System (ICCS) and Contact Management Solution (including telephony platform) for the Force Control Room based at Headquarters, Carmarthen. Adopting a principle of ‘cloud first’ we are looking for a cloud based, high availability, easy to maintain and effective next generation ICCS/Contact Management Solution that supports both multichannel voice and digital communications and also interfaces with the current Airwave radio network. The system must also be available within our secondary site, based at our premises in Ammanford which acts as a backup site but this site can also be used as a staff training facility, business continuity events and so on.

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=107303.

2.3

Notice Coding and Classification

35710000 Command, control, communication and computer systems
35711000 Command, control, communication systems
35712000 Tactical command, control and communication systems
42961000 Command and control system
48333000 Contact management software package
72212333 Contact management software development services
1014 South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
1024 Powys

3 Administrative Information

3.1

Reference number attributed to the notice by the contracting authority

DPP2021

3.2

Estimated Start of the Award Procedure

 22-02-2021

4 Other Information

4.1

Additional Information

Please refer to the attached documents to request an appointment to discuss this project further.

(WA Ref:107303)

4.2

Download Additional Documentation

DPP2021 Contact Managment Solution (including ICCS and Telephony) EOI
DPP2021 Contact Management Solution Pre-Tender Research Letter
DPP2021 Undertaking of Confidentiality

4.3

Publication date of this notice

 13-01-2021

Coding

Commodity categories

ID Title Parent category
42961000 Command and control system Command and control system, printing, graphics, office automation and information-processing equipment
35710000 Command, control, communication and computer systems Military electronic systems
35711000 Command, control, communication systems Command, control, communication and computer systems
72212333 Contact management software development services Programming services of application software
48333000 Contact management software package Scheduling and productivity software package
35712000 Tactical command, control and communication systems Command, control, communication and computer systems

Delivery locations

ID Description
1024 Powys
1014 South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
N/a
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

Additional Documents

The following additional documents have been attached to this notice. To obtain these documents please select the individual file names below.

Current documents

docx
docx75.41 KB
This file may not be accessible.
docx
docx
docx46.54 KB
This file may not be accessible.

Replaced documents

There are no previous versions of these documents.


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