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Notice Details

Title: Call Monitoring System in North Wales - Gofal / Care Connect Call Monitoring Service
Published by: Conwy County Borough Council
Publication Date: 25/03/2015
Application Deadline: 27/04/2015
Deadline Date: 27/04/2015
Deadline Time: 12:00
Notice Type: Contract Notice
Has Documents: Yes
Has ESPD: No
Abstract: Provision of a new call monitoring monitoring system within the North Wales operated Gofal/Care Connect Call Monitoring Service. Further information available within the tender documentation.
CPV: 30230000, 72590000, 72510000, 72500000, 72222000, 72222100, 72222200, 72222300, 72223000, 48000000.

CONTRACT NOTICE – OFFICIAL JOURNAL

Section I: Contracting Authority

I.1)

Name, Address and Contact Point(s)


Conwy County Borough Council

Corporate Procurement and Contracts Team, Bodlondeb, Bangor Road

Conwy

LL32 8DU

UK

Anita Williams

+44 1492574143

anita.williams@conwy.gov.uk


http://www.conwy.gov.uk

http://www.sell2wales.gov.uk/search/Search_AuthProfile.aspx?ID=AA0389

www.sell2wales.gov.uk

www.sell2wales.gov.uk
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I.2)

Type of contracting Authority and Main Activity or Activities

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Yes

Anglesey County Council

Gwynedd County Council

Flintshire County Council

Wrexham County Council

Denbighshire County Council

Conwy County Council

Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority

Call Monitoring System in North Wales - Gofal / Care Connect Call Monitoring Service

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

II.1.2(c))

Type of service contract

7

II.1.2)

Main site or location of works, place of delivery or performance

North Wales



UK

II.1.3)

This notice involves

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II.1.4)

Information on framework agreement (if applicable)

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Number of participants to the framework agreement envisaged

Duration of the framework agreement

Justification for a framework agreement the duration of which exceeds four years

Estimated total value of purchases for the entire duration of the framework agreement

Frequency and value of the contracts to be awarded

II.1.5)

Short description of the contract or purchase(s)

Provision of a new call monitoring monitoring system within the North Wales operated Gofal/Care Connect Call Monitoring Service. Further information available within the tender documentation.

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at http://www.sell2wales.gov.uk/Search/Search_Switch.aspx?ID=23836.

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at http://www.sell2wales.gov.uk/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

II.1.6)

Common Procurement Vocabulary (CPV)

30230000
72590000
72510000
72500000
72222000
72222100
72222200
72222300
72223000
48000000

II.1.7)

Contract covered by the Government Procurement Agreement (GPA)

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II.1.8)

Division into lots

No

II.1.9)

Will variants be accepted

No

II.2)

Quantity or Scope of the Contract

II.2.1)

Total quantity or scope

System within North Wales

II.2.2)

Options

Provisional timetable for recourse to these options

Number of possible renewals

In the case of renewable supplies or service contracts, estimated time frame for subsequent contracts

Section III: Legal, Economic, Financial and Technical Information

III.1)

Conditions Relating to the Contract

III.1.1)

Deposits and guarantees required

III.1.2)

Main Terms of financing and payment and/or reference to the relevant provisions

III.1.3)

Legal form to be taken by the grouping of suppliers, contractors or service providers to whom the contract is to be awarded

III.1.4)

Other particular conditions to which the performance of the contract is subject

III.2)

Conditions for Participation

III.2.1)

Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers


III.2.2)

Economic and financial capacity





III.2.3)

Technical capacity





III.2.4)

Reserved contracts

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Section IV: Procedure

IV.1)

Type of Procedure


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Justification for the choice of accelerated procedure

IV.1.1)

Have candidates already been selected?

No

IV.1.2)

Limitations on the number of operators who will be invited to tender or to participate

Objective criteria for choosing the limited number of candidates

IV.1.3)

Reduction of the number of operators during the negotiation or dialogue

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IV.2)

Award Criteria

No


Yes

No

IV.2.2)

An electronic auction will be used

No

IV.3 Administrative Information

IV.3.1)

Reference number attributed to the notice by the contracting authority

GG/CMS/2015

IV.3.2)

Previous publication(s) concerning the same contract

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Other previous publications

IV.3.3)

Conditions for obtaining specifications and additional documents

 23-04-2015

 


IV.3.4)

Time-limit for receipt of tenders or requests to participate

 23-04-2015  12:00

IV.3.5)

Date of dispatch of invitations to tender or to participate to selected candidates


IV.3.6)

Language or languages in which tenders or requests to participate can be drawn up

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IV.3.7)

Minimum time frame during which the tenderer must maintain the tender 

IV.3.8)

Conditions for opening tenders



 25-04-2015  12:00
Conwy County Borough Council

Section VI: Other Information

VI.1)

Indicate whether this procurement is a recurrent one and the Estimated timing for further notices to be published


VI.2)

Does the contract relate to a Project/Programme financed by Community Funds?

No



VI.3)

Additional Information

(WA Ref:23836)

VI.4)

Procedures for appeal

VI.4.1)

Body responsible for appeal procedures










Body responsible for mediation procedures










VI.4.2)

Lodging of appeals

VI.4.3)

Service from which information about the lodging of appeals may be obtained










VI.5)

Dispatch date of this Notice

 25-03-2015

Information added to the notice since publication.

Additional information added to the notice since it's publication.
DateDetails
01/04/2015 16:48Submission Deadline/Application Deadline Date(s) Changed

The Deadline date was changed from 23/04/2015 12:00 to 27/04/2015 12:00.

The Application Deadline date was changed from 23/04/2015 to 27/04/2015.

Allow more time for suppliers due to Easter bank holiday
01/04/2015 16:51Question and Answers deadline change

The deadline for submission of questions through the online Q&A function has been changed as below.
Old question submission deadline: 06/04/2015 12:00
New question submission deadline: 13/04/2015 12:00
Please ensure that you have submitted all questions before the new date.
15/04/2015 09:29Question and Answers deadline change

The deadline for submission of questions through the online Q&A function has been changed as below.
Old question submission deadline: 13/04/2015 12:00
New question submission deadline: 17/04/2015 12:00
Please ensure that you have submitted all questions before the new date.
15/04/2015 12:41ADDED FILE: Galw Gofal Network Diagram

Galw Gofal Careline PCN6 – MPLS Network Diagram
15/04/2015 12:47ADDED FILE: Galw Gofal WAN Diagram

Core network diagram to show the network location .
15/04/2015 13:17SMS

SMS stands for “Systems Management Server”. It is a set of tools from Microsoft that assists in managing PCs connected to a local-area network (LAN). We use this to deploy software automatically across the corporate network to a PC, Laptop, or Windows Tablet without having to visit the device and manually install the client.
Main Contact: anita.williams@conwy.gov.uk
Admin Contact: N/a
Technical Contact: N/a
Other Contact: N/a

Commodity Categories

Commodity Categories
IDTitleParent Category
30230000Computer-related equipmentComputer equipment and supplies
72510000Computer-related management servicesComputer-related services
72590000Computer-related professional servicesComputer-related services
72500000Computer-related servicesIT services: consulting, software development, Internet and support
72222200Information systems or technology planning servicesInformation systems or technology strategic review and planning services
72222000Information systems or technology strategic review and planning servicesSystems and technical consultancy services
72222100Information systems or technology strategic review servicesInformation systems or technology strategic review and planning services
72223000Information technology requirements review servicesSystems and technical consultancy services
72222300Information technology servicesInformation systems or technology strategic review and planning services
48000000Software package and information systemsComputer and Related Services

Delivery Locations

Delivery Locations
IDDescription
1013Conwy and Denbighshire
1023Flintshire and Wrexham
1012Gwynedd
1011Isle of Anglesey

Alert Region Restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

Alert Region Restrictions
There are no alert restrictions for this notice.

Document Family

Hide related notices
MAR077510: Call Monitoring System in North Wales - Gofal / Care Connect Call Monitoring Service
Publication Date: 25/03/2015
Deadline: 27/04/2015
Notice Type: Contract Notice
Authority name: Conwy County Borough Council
JUN088471: Call Monitoring System in North Wales - Gofal / Care Connect Call Monitoring Service
Publication Date: 15/06/2015
Notice Type: Contract Award Notice
Authority name: Conwy County Borough Council

Further Instructions

The Buyer has attached further instructions with this notice. Please read these carefully and take the necessary action(s).

Record your interest in this notice and you will be automatically sent clarifications and deadline date changes etc. Please note that recording your interest does not automatically enter you into the tender process for this notice, you still have to submit your response by the deadline stated. To record an interest in this notice and add it to your interests list please click the Record your interest now button at the top of the page.

The awarding buyer has indicated that it will accept electronic responses to this notice via the Tender Submission Postbox facility.

Submit your tender response electronically in a secure environment.

To create an electronic response please click the Record your interest now button at the top of the page.

For more information on the Postbox Facility please refer to the user guide:

Ask the buyer any questions you may have relating to this notice. To ask the buyer a question or questions please click the Record your interest now button at the top of the page.

The following additional documents have been attached to this notice. To obtain these documents please select the individual file names below.

Alternatively, you can download all current documents (Zip File)

Current Documents

CreatedNameDescriptionSizeDownloads
25/03/2015 Instruction to tenderers Instructions to tenderers1.03 MB2
25/03/2015 ITT GGCMS2015 ITT90.13 KB0
15/04/2015 Careline PNC6 - Network Diagram Galw Gofal Careline PCN6 – MPLS Network Diagram101.31 KB0
15/04/2015 WAN Diagram - Careline Core network diagram to show the network location . 45.17 KB0

Replaced Documents

There are no previous versions of these documents

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