Contract notice
Section I: Contracting
authority
I.1) Name and addresses
NHS Wales Shared Services Partnership
4-5 Charnwood Court,, Heol Billingsley, Parc Nantgarw
Cardiff
CF15 7QZ
UK
Telephone: +44 2920503361
E-mail: richard.allison@wales.nhs.uk
NUTS: UK
Internet address(es)
Main address: http://www.procurement.wales.nhs.uk
Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://etenderwales.bravosolution.co.uk/web/login.shtml
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://etenderwales.bravosolution.co.uk/web/login.shtml
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Once for Wales Concerns Management System
Reference number: AW010
II.1.2) Main CPV code
48000000
II.1.3) Type of contract
Services
II.1.4) Short description
The Once for Wales Concerns Management System should be a web-based risk and compliance management interface solution and it should help be a step-change in managing quality, health, safety, environment, risk and compliance across the whole of NHS Wales. The key features should include all concern management, management of healthcare incidents, investigation process management, learning and change management (including action management), controlled-document management and reporting and analysis functions, with the overall aim of coordinating and capturing investigations, learning and sharing information across NHS Wales
II.1.5) Estimated total value
Value excluding VAT:
4 400 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
Yes
Tenders may be submitted for all lots
II.2) Description
Lot No: 1
II.2.1) Title
Core System
II.2.2) Additional CPV code(s)
48000000
II.2.3) Place of performance
NUTS code:
UKL
II.2.4) Description of the procurement
The Once for Wales Concerns Management System should be a web-based risk and compliance management interface solution and it should help be a step-change in managing quality, health, safety, environment, risk and compliance across the whole of NHS Wales. The key features should include all concern management, management of healthcare incidents, investigation process management, learning and change management (including action management), controlled-document management and reporting and analysis functions, with the overall aim of coordinating and capturing investigations, learning and sharing information across NHS Wales;
II.2.5) Award criteria
Criteria below:
Quality criterion: quality
/ Weighting: 70
Price
/ Weighting:
30
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: Yes
Description of renewals:
2 optional periods:
1 x 24 months
1x 12 months
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
Advocacy System
II.2.2) Additional CPV code(s)
48000000
II.2.3) Place of performance
NUTS code:
UKL
II.2.4) Description of the procurement
The Once for Wales Concerns Management System should be a web-based risk and compliance management interface solution and it should help be a step-change in managing quality, health, safety, environment, risk and compliance across the whole of NHS Wales. The key features should include all concern management, management of healthcare incidents, investigation process management, learning and change management (including action management), controlled-document management and reporting and analysis functions, with the overall aim of coordinating and capturing investigations, learning and sharing information across NHS Wales;
II.2.5) Award criteria
Criteria below:
Quality criterion: quality
/ Weighting: 70
Price
/ Weighting:
30
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: Yes
Description of renewals:
1 x 24 months
and
1x12 months
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3
II.2.1) Title
Lot 3 - Risk management System
II.2.2) Additional CPV code(s)
48000000
II.2.3) Place of performance
NUTS code:
UKL
II.2.4) Description of the procurement
The Once for Wales Concerns Management System should be a web-based risk and compliance management interface solution and it should help be a step-change in managing quality, health, safety, environment, risk and compliance across the whole of NHS Wales. The key features should include all concern management, management of healthcare incidents, investigation process management, learning and change management (including action management), controlled-document management and reporting and analysis functions, with the overall aim of coordinating and capturing investigations, learning and sharing information across NHS Wales;
II.2.5) Award criteria
Criteria below:
Quality criterion: quality
/ Weighting: 70
Price
/ Weighting:
30
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: Yes
Description of renewals:
1 x 24 months
and
1x12 months
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 4
II.2.1) Title
Lot 4 Service User feedback
II.2.2) Additional CPV code(s)
48000000
II.2.3) Place of performance
NUTS code:
UKL
II.2.4) Description of the procurement
The Once for Wales Concerns Management System should be a web-based risk and compliance management interface solution and it should help be a step-change in managing quality, health, safety, environment, risk and compliance across the whole of NHS Wales. The key features should include all concern management, management of healthcare incidents, investigation process management, learning and change management (including action management), controlled-document management and reporting and analysis functions, with the overall aim of coordinating and capturing investigations, learning and sharing information across NHS Wales;
II.2.5) Award criteria
Criteria below:
Quality criterion: quality
/ Weighting: 30
Price
/ Weighting:
30
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: Yes
Description of renewals:
1x24 months
and
1x12 months
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.2) Conditions related to the contract
III.2.2) Contract performance conditions
as per the Contract in the ITT documentation
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement with several operators.
Envisaged maximum number of participants to the framework agreement: 4
Justification for any framework agreement duration exceeding 4 years: a supplier for each framework set up for each lot
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
15/03/2019
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 3 (from the date stated for receipt of tender)
IV.2.7) Conditions for opening of tenders
Date:
15/03/2019
Local time: 12:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.2) Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
VI.3) Additional information
NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=89746
(WA Ref:89746)
VI.4) Procedures for review
VI.4.1) Review body
NHS Wales Shared Services Partnership
4-5 Charnwood Court,, Heol Billingsley, Parc Nantgarw
Cardiff
CF15 7QZ
UK
Telephone: +44 2920503361
Internet address(es)
URL: http://www.procurement.wales.nhs.uk
VI.5) Date of dispatch of this notice
13/02/2019