Sell2Wales.gov.wales uses cookies which are essential for the site to work. We also use non-essential cookies to help us improve government digital services. Any data collected is anonymised. By continuing to use this site, you agree to our use of cookies.

Accept cookies Cookie Settings

View Notice

Do you wish to record an interest in this notice?

Notice Details

Title: Service Provider to Manage and Deliver an All-Wales Demand-Led Fuel Poverty Scheme (Nest)
Published by: National Procurement Service (Welsh Government)
Publication Date: 16/09/2017
Deadline Date: 19/10/2017
Deadline Time: 14:00
Notice Type: 02 Contract Notice
Has Documents: No
Has ESPD: No
Abstract: Warm Homes Nest is the Welsh Government’s all-Wales, demand-led fuel poverty Scheme for residential properties. Warm Homes Nest is managed by a single Service Provider contracted to deliver an end to end service. The service includes the marketing and targeting of customers, provision of a Central Co-ordination Point for customers to access the scheme and receive advice or referrals to other sources of support, and the provision of a Home Energy Efficiency Improvement Service (HEEIS) for eligible customers. The HEEIS service includes confirmation of eligibility, Whole House Assessment to recommend measures, design and installation of measures, post-installation inspection, aftercare, and in-home advice. The Service Provider will be responsible for procuring a local supply chain to deliver the service set out above, including the purchase of all required materials, and recording and maintaining a detailed data source on behalf of the Welsh Government.
CPV: 70333000, 71314300, 45300000, 45400000.

Contract notice

Directive 2014/24/EU - Public Sector Directive

Section I: Contracting authority

I.1) Name and addresses

National Procurement Service (Welsh Government)

Ty'r Afon, Bedwas Road

Caerphilly

CF83 8WT

UK

Telephone: +44 3007900170

E-mail: NPSProfessionalServices@gov.wales

NUTS: UKL

Internet address(es)

Main address: http://npswales.gov.uk

Address of the buyer profile: http://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA27760

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://etenderwales.bravosolution.co.uk/web/login.shtml


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://etenderwales.bravosolution.co.uk/web/login.shtml


Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:

https://etenderwales.bravosolution.co.uk/web/login.shtml


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Service Provider to Manage and Deliver an All-Wales Demand-Led Fuel Poverty Scheme (Nest)

Reference number: NPS-PS-0065-16

II.1.2) Main CPV code

70333000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Warm Homes Nest is the Welsh Government’s all-Wales, demand-led fuel poverty Scheme for residential properties. Warm Homes Nest is managed by a single Service Provider contracted to deliver an end to end service. The service includes the marketing and targeting of customers, provision of a Central Co-ordination Point for customers to access the scheme and receive advice or referrals to other sources of support, and the provision of a Home Energy Efficiency Improvement Service (HEEIS) for eligible customers. The HEEIS service includes confirmation of eligibility, Whole House Assessment to recommend measures, design and installation of measures, post-installation inspection, aftercare, and in-home advice. The Service Provider will be responsible for procuring a local supply chain to deliver the service set out above, including the purchase of all required materials, and recording and maintaining a detailed data source on behalf of the Welsh Government.

II.1.5) Estimated total value

Value excluding VAT: 100 000 000.00 GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

71314300

45300000

45400000

II.2.3) Place of performance

NUTS code:

UKL


Main site or place of performance:

Pan-Wales

II.2.4) Description of the procurement

Warm Homes Nest is managed by a single Service Provider Contracted to deliver an end to end service. The service includes the marketing and targeting of Customers, provision of a Central Co-ordination Point for Customers to access the Scheme and receive advice or Referrals to other sources of support, and the provision of a Home Energy Efficiency Improvement Service (HEEIS) for eligible Customers. The HEEIS service includes confirmation of eligibility, Whole House Assessment to recommend Measures, design and Installation of Measures, post-Installation Inspection, aftercare, and in-home advice. The Service Provider will be responsible for procuring a local supply chain to deliver the service set out above, including the purchase of all required materials, and recording and maintaining a detailed data source on behalf of the Welsh Government.

Bidders are invited to submit Bids to become the successful Service Provider to manage and deliver an All-Wales Demand-Led Fuel Poverty Scheme (Nest), whilst achieving and maintaining consistently the highest services and standards throughout the term of the Agreement.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 100 000 000.00 GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60

This contract is subject to renewal: Yes

Description of renewals:

The Contract will be for a period of five years with an option for the Client to extend the Contract for a further period of three years (this may be in the form of one or multiple extensions) and includes Break Clauses allowing the Client to terminate the Contract at its absolute discretion at the end of year three.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

It is the intention of the Buying Organisation that the Service Provider(s) shall pay, and shall procure that its sub-Contractors shall pay, the Living Wage to their respective employees, for any services provided throughout the duration of this Agreement.

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents


III.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents


III.2) Conditions related to the contract

III.2.3) Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2016/S 199-358517

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 19/10/2017

Local time: 14:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

CY

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 4 (from the date stated for receipt of tender)

IV.2.7) Conditions for opening of tenders

Date: 20/10/2017

Local time: 09:00

Place:

https://etenderwales.bravosolution.co.uk/web/login.shtml

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: Yes

Estimated timing for further notices to be published:

Between six to twelve months prior to contract expiry.

VI.2) Information about electronic workflows

Electronic ordering will be used

Electronic invoicing will be accepted

Electronic payment will be used

VI.3) Additional information

The Welsh Ministers will not be liable for any bidder costs arising from the non award of this framework.

The authority is using eTenderwales to carry out this procurement process: https://etenderwales.bravosolution.co.uk/web/login.shtml

All tender documentation and associated information for this opportunity is available on the eTenderWales website.

Bidders will need to locate the following Project and ITT on eTenderWales in order to access the tender documentation:

project_36829 - Management and Delivery of an All-Wales Demand-Led Fuel Poverty Scheme (Nest)

itt_63466 - Management and Delivery of an All-Wales Demand-Led Fuel Poverty Scheme (Nest)

If you are unable to find the relevant Project or ITT whilst using the eTenderWales system, please contact the helpdesk on 0800 3684852.

Quetions regarding the content of the tender must be issued to NPS/Welsh Government through the eTenderWales messaging portal located within the ITT.

NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at http://www.sell2wales.gov.wales/search/search_switch.aspx?ID=70131

Under the terms of this contract the successful supplier(s) will be required to deliver Community Benefits in support of the authority’s economic and social objectives. Accordingly, contract performance conditions may relate in particular to social and environmental considerations. The Community Benefits included in this contract are:

Located within the tender documentation.

(WA Ref:70131)

The buyer considers that this contract is suitable for consortia bidding.

VI.4) Procedures for review

VI.4.1) Review body

National Procurement Service (Welsh Government)

T’yr Afon, Bedwas Road

Caerphilly

CF83 8WT

UK

Telephone: +44 3007900170

E-mail: NPSProfessionalServices@gov.wales

Internet address(es)

URL: http://npswales.gov.uk

VI.5) Date of dispatch of this notice

14/09/2017


Information added to the notice since publication.

Additional information added to the notice since it's publication.
No further information has been uploaded.
Main Contact: NPSProfessionalServices@gov.wales
Admin Contact: N/a
Technical Contact: N/a
Other Contact: N/a

Commodity Categories

Commodity Categories
IDTitleParent Category
45400000Building completion workConstruction work
45300000Building installation workConstruction work
71314300Energy-efficiency consultancy servicesEnergy and related services
70333000Housing servicesProperty management services of real estate on a fee or contract basis

Delivery Locations

Delivery Locations
IDDescription
1017Bridgend and Neath Port Talbot
1022Cardiff and Vale of Glamorgan
1015Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
1013Conwy and Denbighshire
1020East Wales
1023Flintshire and Wrexham
1016Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
1012Gwynedd
1011Isle of Anglesey
1021Monmouthshire and Newport
1024Powys
1014South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
1018Swansea
1000WALES
1010West Wales and The Valleys

Alert Region Restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

Alert Region Restrictions
There are no alert restrictions for this notice.

Copyright © Sell2Wales