Within the FOM the Morpheus SI will interact with the authority and several MSPs in a multivendor environment. The Morpheus SI will manage the system on behalf of the authority but be dependent upon the MSPs for the provision of system components, with the authority providing overarching strategic direction and governance to system development.
The anticipated role of the SI is split across 7 workstreams as follows:
1) The OSM workstream maintains a reliable and secure system to the end user, in accordance with agreed service levels and requirements. The Morpheus SI is anticipated to conduct the following activities as part of the OSM workstream:
(a) support the authority in the development and implementation of an end-to-end OSM function;
(b) establish and man a customer service desk to provide the primary point of contact between the service provider and the users;
(c) establish and manage an OSM hosting environment;
(d) manage incidents and problems reported by system users;
(e) monitor and manage hardware, software and platform obsolescence;
(f) ensure that services are restored to defined service levels when incidents arise;
(g) ensure that services providing capability meet the availability needs of the users;
(h) conduct stress testing, fault finding and other similar activities on the equipment;
(i) manage and maintain records of components used in the delivery of the end-to-end services, ensuring dependencies are managed;
(j) manage the service capacity of the system;
(k) coordinate and assist in the resolution of issues across the supply chain;
(l) manage, sequence, monitor and where required, conduct regression of changes to all configuration items across the system;
(m) plan, schedule and control the build, test and deployment of releases (including patch management), whilst protecting the integrity of existing services;
(n) configure and manage the system baseline reference material;
(o) monitor and propose changes to Morpheus through Defence cyber operational planning; and
(p) conduct proactive and reactive cyber management (e.g. vulnerability management, threat hunting, security event and incident management, rule set log management).
2) The Evolutionary Capability Development (ECD) workstream addresses the need to adapt and evolve the system in line with:
— obsolescence,
— capability roadmaps,
— lessons learnt from operational use,
— technology development; and
— changes to policy, strategy and direction.
The Morpheus SI is anticipated to conduct the following activities as part of the ECD workstream:
(a) create, maintain, manage and operate the sandbox environment;
(b) maintain the system performance model, simulate user and system loads against varying system configurations to demonstrate the technical viability, scalability and resilience of a design;
(c) scoping, definition, management and assurance of changes to the system, ensuring that where services interface with other domains (e.g. Networks, Land) that the relevant boundaries, assumptions and responsibilities are agreed and assured;
(d) conduct high level solution design allocating system requirements to appropriate sub-systems and define a set of derived, measurable sub-system requirements which specify the function, performance and constraints of sub systems required to realise the system requirements. Define the function and performance characteristics and constraints of both system and sub-system components to inform the assessment and selection of product options;
(e) detail the system’s logical design to meet the system functional requirements and non-functional requirements. Conduct system and testing verification to demonstrate that the proposed change will address the user requirements prior to recommending endorsement;
(f) assure that the integration of the MSP or OEM delivered sub-systems/components has resulted in an operational system which achieves the desired measures of performance that fulfil its specified requirements and characteristics;
(g) assess and endorse the solution against the system and sub-system requirements, assuring the system meets relevant standards and will perform in a safe, secure and environmentally appropriate manner; and
(h) determine whether the system and sub-systems are accepted for fielding. Inform decisions to release system updates into service and support formal user acceptance and verify that the system operates at a deployed scale by supporting testing and trialing activities.
3) The Enduring Engineering Management (EEM) workstream provides technical authority and coordinates technical governance of the system. The Morpheus SI is anticipated to conduct the following activities as part of the EEM workstream:
(a) conduct system architecture management, define, develop and maintain the architecture and objectively measure it’s progress against the Morpheus target system architecture;
(b) innovation conduit for other industry inputs within the Morpheus enterprise and identify, evaluate and prioritise new technologies to allow LE TacCIS to fully exploit the system capabilities;
(c) manage system compliance with the security management framework as well as identifying non-compliance and providing recommendations for resolution;
(d) coordinate and manage security documentation for system accreditation and create, coordinate and manage security risks for the system;
(e) generate, manage and review safety and environmental artefacts, provide safety and environmental assurance, plan and implement safety and environmental management ensuring compliance with MOD, ISS and BATCIS Policy; and
(f) assist in the creation and management of information artefacts that are required to support the development, operation and maintenance of the Morpheus system.
4) The EPM workstream provides oversight of the programme with respect to performance, cost and time, coordinating project delivery against the programme objectives. The Morpheus SI is anticipated to conduct the following activities as part of the EPM workstream:
(a) manage and maintain relationships within the stakeholder community, including supporting the authority at stakeholder engagement events;
(b) undertake project controls including scheduling, planning, risk, assumptions, issues, dependencies and opportunities in line with Morpheus processes and provide management information;
(c) manage the quality of MORPHEUS deliverables through quality assurance and control via a quality management system; plan, implement and continuously improve activities;
(d) manage import and export constraints on the Morpheus System and its components;
(e) manage software licences across the Morpheus supply chain; and
(f) deliver technical and administrative activities concerned with the creation, maintenance and controlled change of configuration items throughout the life of a product.
5) The training development and delivery workstream defines, designs, manages and delivers conversion, uplift and steady state training related to the system. The Morpheus SI is anticipated to conduct the following activities as part of the training development and delivery workstream:
(a) manage the Joint programme organisation (JPO)/BATCIS areas of training responsibility;
(b) undertake Defence systems approach to training (DSAT) compliant Training needs analysis (TNA) Stage 1 (Scoping exercises) for new/updated Morpheus capabilities. Integrate new/updated Morpheus capability TNA Stage 2 into the consolidated Morpheus TNA;
(c) collate and develop information to design both Morpheus training courses and Morpheus training courseware;
(d) deliver tri-service uplift/conversion training for Morpheus; and
(e) support the assurance of Morpheus uplift/conversion training.
6) The PI&F workstream integrates and installs the system into the platform fleet and then fields this fleet to deliver the capability to the end user. The Morpheus SI is anticipated to conduct the following activities as part of the PI&F workstream:
(a) develop a high-level design describing what and how systems will be integrated onto specific platforms addressing the platform integration requirements;
(b) conduct technical assurance of in-service platform designs;
(c) installation design verification activities and in-service platform installation design certification; and
(d) support the delivery of a new solution or an uplift to an existing solution (equipment or software) to the user during trials and fielding.
7) The transition and mobilisation workstream manages the on-boarding and off-boarding of organisations throughout the lifetime of the system. The Morpheus SI is anticipated to conduct the following activities as part of the transition and mobilisation workstream:
(a) onboard into the JPO and align with the operating structures, principles, procedures and input into the selection of common tools and artefacts;
(b) plan exit to ensure the smooth off-boarding of service providers and effective handover to a new service provider if required or implement planned service closure; and
(c) conduct the transition from the incumbent to a new service provider. This includes the transitions of the Morpheus managed service providers and their respective supply chains.