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Notice Details

Title: Customer Relationship Management (CRM) Solution
Published by: One Housing Group
Publication Date: 06/12/2018
Deadline Date:
Deadline Time:
Notice Type: Contract Award Notice
Has Documents: No
Has ESPD: No
Abstract:

Provision of CRM software licenses and system integration services for an initial period of three (3) years, extendable to five (5) years.

Contract award notice

Results of the procurement procedure

Directive 2014/24/EU - Public Sector Directive

Directive 2014/24/EU

Section I: Contracting Change entity

I.1) Name and addresses

One Housing Group

NA

100 Chalk Farm Road

London

NW1 8EH

UK

Contact person: David Golledge

Telephone: +44 2088215413

E-mail: dgolledge@onehousing.co.uk

NUTS: UK

Internet address(es)

Main address: http://www.onehousing.co.uk

Address of the buyer profile: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/67142

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Housing and community amenities

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Customer Relationship Management (CRM) Solution

Reference number: 1012

II.1.2) Main CPV code

48000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Provision of CRM software licenses and system integration services.

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

48100000

48400000

48430000

48480000

48500000

48510000

48514000

48517000

48600000

48610000

48611000

48612000

48613000

48614000

48700000

48780000

48781000

48782000

48783000

48790000

48800000

48810000

48811000

48900000

48920000

72000000

72200000

72220000

72224000

72225000

72226000

II.2.3) Place of performance

NUTS code:

UK


Main site or place of performance:

London.

II.2.4) Description of the procurement

Provision of CRM software licenses and system integration services for an initial period of three (3) years, extendable to five (5) years.

II.2.5) Award criteria

Quality criterion: x / Weighting: 45

Price / Weighting:  55

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Competitive procedure with negotiation

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2018/S 113-257328

IV.2.9) Information about termination of call for competition in the form of a prior information notice

The contracting authority will not award any further contracts based on the above prior information notice

Section V: Award of contract

Contract No: 1

Title: Customer Relationship Management (CRM) Solution

A contract/lot is awarded: No

V.1 Information on non-award

The contract/lot is not awarded

Other reasons (discontinuation of procedure)

Section VI: Complementary information

VI.3) Additional information

Revisions to statement of service requirements — estimated contract value materially reduced.

VI.4) Procedures for review

VI.4.1) Review body

One Housing Group

100 Chalk Farm Road

London

NW1 8EH

UK

E-mail: dgolledge@onehousing.co.uk

VI.5) Date of dispatch of this notice

04/12/2018


Information added to the notice since publication.

Additional information added to the notice since it's publication.
No further information has been uploaded.
Main Contact: dgolledge@onehousing.co.uk
Admin Contact: N/a
Technical Contact: N/a
Other Contact: N/a

Commodity Categories

Commodity Categories
IDTitleParent Category
48400000Business transaction and personal business software packageSoftware package and information systems
48500000Communication and multimedia software packageSoftware package and information systems
48510000Communication software packageCommunication and multimedia software package
48783000Content management software packageSystem, storage and content management software package
48614000Data-acquisition systemDatabase systems
48600000Database and operating software packageSoftware package and information systems
48611000Database software packageDatabase systems
48610000Database systemsDatabase and operating software package
48612000Database-management systemDatabase systems
48613000Electronic data management (EDM)Database systems
48811000E-mail systemInformation systems
48100000Industry specific software packageSoftware package and information systems
48810000Information systemsInformation systems and servers
48800000Information systems and serversSoftware package and information systems
48430000Inventory management software packageBusiness transaction and personal business software package
72000000IT services: consulting, software development, Internet and supportComputer and Related Services
48517000IT software packageCommunication software package
48900000Miscellaneous software package and computer systemsSoftware package and information systems
48920000Office automation software packageMiscellaneous software package and computer systems
72224000Project management consultancy servicesSystems and technical consultancy services
48514000Remote access software packageCommunication software package
48480000Sales, marketing and business intelligence software packageBusiness transaction and personal business software package
48000000Software package and information systemsComputer and Related Services
48700000Software package utilitiesSoftware package and information systems
72200000Software programming and consultancy servicesIT services: consulting, software development, Internet and support
48782000Storage management software packageSystem, storage and content management software package
48781000System management software packageSystem, storage and content management software package
72225000System quality assurance assessment and review servicesSystems and technical consultancy services
72226000System software acceptance testing consultancy servicesSystems and technical consultancy services
48780000System, storage and content management software packageSoftware package utilities
72220000Systems and technical consultancy servicesSoftware programming and consultancy services
48790000Version checker software packageSoftware package utilities

Delivery Locations

Delivery Locations
IDDescription
100UK - All

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