Modification notice
Modification of a contract/concession during its term
Section I: Contracting
entity
I.1) Name and addresses
Staffordshire Commissioner Police Fire and Rescue Crime
Stafford
UK
Contact person: Adam Marshall
E-mail: adam.marshall@staffordshire.pnn.police.uk
NUTS: UKG24
Internet address(es)
Main address: https://staffordshire-pfcc.gov.uk/
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Victims Gateway to Support all Victims of Crime across Staffordshire (Individuals and Businesses)
II.1.2) Main CPV code
98110000
II.1.3) Type of contract
Services
II.2) Description
II.2.3) Place of performance
NUTS code:
UKG24
II.2.4) Description of the procurement
Staffordshire's Police and Crime Commissioner is procuring a Gateway to support all victims of crime across Staffordshire (individuals and businesses), paying particular attention to vulnerable victims (such as those affected by serious crime, those persistently targeted or intimidated victims, those under 18 years, those with a mental or physical disability, those having a significant impairment of intelligence or social functioning).
The service will be available to those choosing to report the crime to the police and to those choosing not to report the crime to the police.
The Gateway will provide a single point of contact for all victims, assess victim's needs and provide tailored guidance and support to help victims to cope and recover from the harm caused by criminal behaviour. The method of support and contact will be prompt and flexible, according to the preference of the victim. As part of the support offer, where necessary, the Gateway will also provide information on, facilitate access to and monitor delivery of restorative justice services as well as assisting with victim impact statements.
Where the Gateway is unable to meet all the needs of the victim directly, it will facilitate a smooth transition of the victim to the relevant specialist support service so that they receive all necessary support in a seamless manner.
The successful service provider will place victims at the heart of the assessment and support provided, demonstrate a comprehensive knowledge of the needs of victims of crime and local specialist services, display relevant experience and be willing to work with relevant partners and specialist services as an integral part of a support system for victims (limiting the number of case referrals). The service provider will also operate in line with the Victims Code and be able to evidence the outcomes of their service delivery.
Recognising that witnesses are also impacted by crime, the support element of the service will be extended to witnesses and in this instance the Gateway will work in close liaison with the Witness Care Unit/Service and other associated services.
II.2.7) Duration of the contract, framework agreement, dynamic purchasing system or concession
Duration in months: 36
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section V: Award of contract/concession
Contract No: 3010
V.2 Award of contract/concession
V.2.1) Date of conclusion of the contract/concession
31/03/2015
V.2.2) Information about tenders
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor/concessionaire
North Staffordshire and Stoke-on-Trent Citizens Advice Bureaux
Stoke-on-Trent
UK
NUTS: UKG24
The contractor/concessionaire is an SME:
No
V.2.4) Information on value of the contract/lot/concession (excluding VAT)
Total value of the contract/lot:
/concession: 3 000 000.00
GBP
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Staffordshire Commissioner Police Fire and Rescue Crime
Stafford
UK
VI.5) Date of dispatch of this notice
10/12/2018
Section VII: Modifications to the contract/concession
VII.1) Description of the procurement after the modifications
VII.1.1) Main CPV code
98110000
VII.1.2) Additional CPV code(s)
VII.1.3) Place of performance
NUTS code:
UKG24
VII.1.4) Description of the procurement
Staffordshire's Police and Crime Commissioner is procuring a Gateway to support all victims of crime across Staffordshire (individuals and businesses), paying particular attention to vulnerable victims (such as those affected by serious crime, those persistently targeted or intimidated victims, those under 18 years, those with a mental or physical disability, those having a significant impairment of intelligence or social functioning).
The service will be available to those choosing to report the crime to the police and to those choosing not to report the crime to the police.
The Gateway will provide a single point of contact for all victims, assess victim's needs and provide tailored guidance and support to help victims to cope and recover from the harm caused by criminal behaviour. The method of support and contact will be prompt and flexible, according to the preference of the victim. As part of the support offer, where necessary, the Gateway will also provide information on, facilitate access to and monitor delivery of restorative justice services as well as assisting with victim impact statements.
Where the Gateway is unable to meet all the needs of the victim directly, it will facilitate a smooth transition of the victim to the relevant specialist support service so that they receive all necessary support in a seamless manner.
The successful service provider will place victims at the heart of the assessment and support provided, demonstrate a comprehensive knowledge of the needs of victims of crime and local specialist services, display relevant experience and be willing to work with relevant partners and specialist services as an integral part of a support system for victims (limiting the number of case referrals). The service provider will also operate in line with the Victims Code and be able to evidence the outcomes of their service delivery.
Recognising that witnesses are also impacted by crime, the support element of the service will be extended to witnesses and in this instance the Gateway will work in close liaison with the Witness Care Unit/Service and other associated services.
Estimated cost excluding VAT:
VII.1.5) Duration of the contract, framework agreement, dynamic purchasing system or concession
Duration in months: 60
VII.1.6) Information on value of the contract/lot/concession (excluding VAT)
Total value of the procurement: 3 000 000.00 GBP
The contract/concession has been awarded to a group of economic operators:
No
VII.1.7) Name and address of the contractor/concessionaire
Staffordshire North and Stoke-on-Trent Citizens Advice Bureau
Stafford
UK
NUTS: UKG24
The contractor/concessionaire is an SME:
No
VII.2) Information about modifications
VII.2.1) Description of the modifications
The modification will make changes to cater for the GDPR regulations, and in addition, alter the contract duration from 36 months (with 12 months extension) to a period of 60 months in total.
VII.2.2) Reasons for modification
Need for additional works, services or supplies by the original contractor/concessionaire
Description of the economic or technical reasons and the inconvenience or duplication of cost preventing a change of contractor:
The primary reasons for the modification and extension of the term are the uncertainties that surround future service delivery requirements and funding, both of which will become clearer within the next few months. The effect of this will allow the Commissioner to robustly formulate the scope of the future requirement, undertake market testing and consider options for the provision of the next generation of Victims Gateway services. It is not intended to run a procurement exercise for a short term interim solution, which would be impractical and expensive for both the commissioning organisation and for the current and potential future supplier of services.
VII.2.3) Increase in price
Updated total contract value before the modifications (taking into account possible earlier contract modifications and price adaptions and, in the case of Directive 2014/23/EU, average inflation in the Member State concerned)
Value excluding VAT: 2 400 000.00 Currency: GBP
Total contract value after the modifications
Value excluding VAT: 3 000 000.00 Currency: GBP