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Summary

OCID:
Published by:: The Open University
Authority ID:: AA21655
Publication date:: 20 February 2020
Deadline date:: -
Notice type:: VEAT
Has documents:: No
Has SPD:: No
Has Carbon Reduction Plan:: No

Abstract

The Open University has awarded a new contract to the current technology partner to provide technical support in a number of ways for both Business as Usual (BAU) and Core System Replacement (CSR) activities, particularly in relation to a number of legacy OU bespoke systems which are critical to the OU's day to day operation. This includes:

1) Core service

(a) development, support and enhancements, burst capacity and project support (development, testing, analysis, project management);

(b) test data management;

2) CSR – new core system replacement

(a) specialist IT related services or outcomes to support the CSR programme;

(b) define, establish and implement strategic testing programme (SIT, Regression and UAT), which could also evolve into specialist SAP development work;

3) Data migration

(a) specialist skills and knowledge for unique data requirements, e.g. SAP (Data migration/Security, Ariba etc);

(b) specialist data migration expertise for Data warehousing, Enterprise Data Hub, etc.

4) Digital

(a) consultancy and proof of concept (POC) expertise in a range of digital initiatives, e.g. artificial intelligence, robotic process automation, chatbots

5) Application support

(a) in terms of application development and maintenance the following list of systems are supported by Infosys and legacy platforms that are no longer supported.

Voice, world pay (card payments), student home, regional imprest, DIP, Frodo, study breaks, opus, module chooser, al pay jobs, P14, AWM, OU home, staff directory, tutor home, ceremonies/OUTIS 1G, NTS, elections, DSO, Bank Wizard, SAMSA, CIRCE ceremonies, resource link, electronic tutor marked assignment, right to work, tutor claims, leave and absence, Jobzone, Delphi, credit Transfer, PIMS, ADAR, TSE, ROSS, LMS, POSY, staff self service, SCF, Devcorn, circe student fees, student registration/OUTIS 1BD.

6) Supply of software and software support and maintenance services

Full notice text

Voluntary ex ante transparency notice

Directive 2014/24/EU

Section I: Contracting entity

I.1) Name and addresses

The Open University

Walton Hall

Milton Keynes

MK7 6BP

Contact person: Procurement Manager

E-mail: finance-tenders@open.ac.uk

NUTS: UKJ12

Internet address(es)

Main address: www.open.ac.uk

Address of the buyer profile: https://in-tendhost.co.uk/openuniversity/

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Education

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Contract for Technology Partner

Reference number: OUPA10534

II.1.2) Main CPV code

72000000

II.1.3) Type of contract

Services

II.1.4) Short description

The Open University have awarded a new contract to the current technology partner to provide technical support in a number of ways for both Business as Usual (BAU) and Core System Replacement (CSR) activities, particularly in relation to a number of legacy OU bespoke systems which are critical to the OU’s day to day operation.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 60 000 000.00 GBP

II.2) Description

II.2.2) Additional CPV code(s)

72100000

72200000

72300000

72400000

72500000

72600000

72700000

72800000

72900000

48000000

II.2.3) Place of performance

NUTS code:

UKF

Main site or place of performance:

Walton Hall, Milton Keynes.

II.2.4) Description of the procurement

1) Core service

(a) development, support and enhancements, burst capacity and project support (development, testing, analysis, project management);

(b) test data management;

2) CSR – new core system replacement

(a) specialist IT related services or outcomes to support the CSR programme;

(b) define, establish and implement strategic testing programme (SIT, Regression and UAT), which could also evolve into specialist SAP development work;

3) Data migration

(a) specialist skills and knowledge for unique data requirements, e.g. SAP (Data migration/Security, Ariba etc);

(b) specialist data migration expertise for Data warehousing, Enterprise Data Hub, etc.

4) Digital

(a) consultancy and proof of concept (POC) expertise in a range of digital initiatives, e.g. artificial intelligence, robotic process automation, chatbots

5) Application support

(a) in terms of application development and maintenance the following list of systems are supported by Infosys and legacy platforms that are no longer supported.

6) Supply of software and software support and maintenance services

II.2.11) Information about options

Options: Yes

Description of options:

The contract is for 3 years with an option to extend for a further period of 12 months.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Negotiated procedure without prior publication

Justification for selected award procedure:

The works, supplies or services can be provided only by a particular economic operator for the following reason: absence of competition for technical reasons

Explanation:

The current supplier has 3 years plus experience with the Open University (OU) to provide technical support for both Business as Usual (BAU) and Core System Replacement (CSR) activities, particularly in relation to a number of legacy OU bespoke systems which are critical to the OU’s day to day operation. Infosys now have extensive knowledge of OU bespoke systems, including carrying out a significant amount of reverse engineering of code for these systems. The current supplier has been heavily involved in developing the OU systems and creating know how in its support. That know-how and associated IP may not be exclusively owned by the OU.

IV.1.3) Information about a framework agreement

The procurement involves the establishment of a framework agreement

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

Section V: Award of contract/concession

Contract No: OUPA10534

Title: Contract for Technology Partner

V.2 Award of contract/concession

V.2.1) Date of conclusion of the contract/concession

17/02/2020

V.2.2) Information about tenders

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Infosys Ltd

10 Upper Bank Street

London

E14 5NP

NUTS: UK

The contractor is an SME: No

V.2.4) Information on value of the concession and main financing terms (excluding VAT)

Initial estimated total value of the contract/lot/concession: 60 000 000.00 GBP

Total value of the concession/lot: 60 000 000.00 GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.3) Additional information

The OU reserve the right to expand or reduce the nature of and scope work as it sees fit, including but not limited to the scope of technologies supported. The OU may also purchase software via the contract.

VI.4) Procedures for review

VI.4.1) Review body

N/a

VI.5) Date of dispatch of this notice