Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Ministry of Justice
102 Petty France
London
SW1H 9AJ
UK
Telephone: +44 02033343555
E-mail: ProbationDynamicFramework@justice.gov.uk
NUTS: UK
Internet address(es)
Main address: https://www.gov.uk/government/organisations/ministry-of-justice/about/procurement
I.4) Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local subdivisions
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Probation Services Dynamic Framework (PSDF) - Con_25400 - IOM Enhanced Wellbeing Services
II.1.2) Main CPV code
75231240
II.1.3) Type of contract
Services
II.1.4) Short description
This Contract Award Notice details the award of a call-off competition conducted by the Authority via the Ministry of Justice's Probation Service Dynamic Framework (PSDF). The Probation Service sought a provider to deliver IOM Enhanced Wellbeing Services within the South West region. The focus of the service will be to undertake more wellbeing and motivational work with those who have an ongoing substance misuse needs, to encourage better engagement with community-based services upon release.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
200 000.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKK
II.2.4) Description of the procurement
In June 2020 the Ministry of Justice established the Probation Services Dynamic Framework (PSDF) to allow the Authority and Participating Bodies to purchase services to deliver rehabilitative and resettlement Interventions. The Dynamic Framework and subsequent Call-Off Competitions are conducted pursuant to Section 7 of the PCR 2015 (Social and Other Specific Services) the 'Light Touch Regime'. This Contract Award Notice details the award of a call-off competition conducted by the Authority via the Ministry of Justice's Probation Service Dynamic Framework (PSDF). The Probation Service sought a provider to deliver IOM Enhanced Wellbeing Services within the South West region. The key outcomes to be achieved are likely to include, but not limited to one or more or the following; Supporting People in Custody to engage with statutory and non-statutory specialist support; Supporting People in Custody to ensure the individual is better equipped to comply with probation requirements, adequately address their offending behaviour and engage with the IOM programme; to improve individuals’ abilities to maintain abstinence upon release from custody by utilising alternative pro-social coping mechanisms and improved engagement with substance misuse treatment services; and; Improve knowledge about how strengths based, therapeutic/art-based interventions can improve outcomes for those with a prolific offending history.
II.2.5) Award criteria
Quality criterion: Delivery Model
/ Weighting: 35%
Quality criterion: Workforce and Continuity
/ Weighting: 20%
Quality criterion: Service Delivery
/ Weighting: 20%
Quality criterion: Implementation
/ Weighting: 25%
Price
/ Weighting:
Highest Quality Conforming
II.2.11) Information about options
Options:
Yes
Description of options:
If a bidder scored less than 40 on questions TC001; TC002; TC003 or TC004 the Authority reserved the right to remove that Bidder from the competition
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Restricted procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2020/S 114-277986
Section V: Award of contract
Contract No: Con_ 25400
Title: Con_25400 - IOM Enhanced Wellbeing Services (South West)
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
28/08/2025
V.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Change Grow Live Services Ltd
East Sussex
UK
NUTS: UKJ22
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 200 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
VI.4.2) Body responsible for mediation procedures
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
A copy of all complaints should be sent to the Commercial and Contract Management Directorate (CCMD)
Compliance team commercialcompliance@justice.gov.uk and ProbationDynamicFramework@justice.gov.uk
We acknowledge all complaints in writing within five working days and aim to respond within ten working days. If a full response cannot be issued within this timescale we will let you know how long it will take. We monitor and report on the complaints we have received and our goal is to learn from them and improve our
processes.
If you have a comment or complaint about any aspect of a current/recent procurement round please provide in writing full details of the procurement round you are referring to including if possible:
- Information to accompany a complaint
- Any reference details
- Goods / service being tendered/contracted for
- Contact details of the relevant commercial contract manager or team
If you are not satisfied with your reply, you may contact the person who responded to your initial complaint, or another contact point named in our response to you. Your complaint will be acknowledged in writing within five working days of receipt.
If you are still dissatisfied, depending on its nature, we may refer your complaint to the Legal Services Directorate if appropriate. Your complaint will be acknowledged in writing within five working days of receipt.
VI.4.4) Service from which information about the review procedure may be obtained
Ministry of Justice
London
UK
VI.5) Date of dispatch of this notice
10/09/2025