Prior information notice
This notice is for prior information only
Section I: Contracting
authority
I.1) Name and addresses
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
2nd Floor, Woodland House, Maes-Y-Coed Road
Cardiff
CF14 4HH
UK
Contact person: Marisa Riley
Telephone: +44 2921501085
E-mail: marisa.riley2@wales.nhs.uk
NUTS: UK
Internet address(es)
Main address: http://nwssp.nhs.wales/ourservices/procurement-services/
Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221
I.3) Communication
Additional information can be obtained from the abovementioned address
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
SERVICE USER AND CARER INVOLVEMENT SERVICE
Reference number: CAV-MSPP-(25-26) 261
II.1.2) Main CPV code
85121270
II.1.3) Type of contract
Services
II.1.4) Short description
The Mental Health Clinical Board in Cardiff and Vale UHB plans to recommission the Service User and Carer Representation Service, which strengthens the voice of people with lived experience and their carers through co production, training, and involvement in service planning.
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
85121270
II.2.3) Place of performance
NUTS code:
UKL22
II.2.4) Description of the procurement
The Service User and Carer Representation Service is a specialist third sector‑led model designed to strengthen the voice and influence of people with lived experience of mental health issues, and their carers, across Cardiff and the Vale of Glamorgan. The service provides structured opportunities for meaningful involvement in the planning and review of mental health services, alongside training, capacity building, information sharing and signposting. Operating within a context of rising demand and strong national expectations around co‑production, the service plays an essential role in supporting recovery‑focused, person‑centred care. Delivery is typically undertaken by experienced local third sector organisations with strong community presence, though challenges such as workforce capacity and financial sustainability remain. Providers must demonstrate robust governance, accessibility, Welsh language compliance and high‑quality engagement practice. Overall, this is a specialised and essential service area with growing demand and clear alignment to local and national mental health policy.
II.3) Estimated date of publication of contract notice:
04/03/2026
Section IV: Procedure
IV.1) Description
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
Section VI: Complementary information
VI.3) Additional information
This is a Provider Selection Regime Wales (PSR Wales) intended approach notice. The awarding of this contract is subject to the Health Services (Provider Selection Regime) (Wales) Regulations 2025. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015/Procurement Act 2023 do not apply to this award.
The award decision makers for this Contract will be the relevant people within the Health Board who manage the provision of care for Mental Health.
The intention is to utilise the Most Suitable Provider Process.
NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at http://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=161692.
(WA Ref:161692)
VI.5) Date of dispatch of this notice
18/02/2026