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Summary

OCID:: ocds-kuma6s-134519
Published by:: Newport City Council
Authority ID:: AA0273
Publication date:: 04 January 2024
Deadline date:: -
Notice type:: Contract Award Notice
Has documents:: No
Has SPD:: No
Has Carbon Reduction Plan:: No

Abstract

Newport City Council (hereafter referred to as ‘the Council’) is seeking to appoint a suitably qualified and experienced consultancy to undertake a strategic review of the Council’s customer offer, experience and access points in accordance with the specification and the terms of contract. The scope is organisation wide and incorporates how the current customer facing functions works within the organisation. The review and final report will be concluded by 22 March 2024. Further details can be found in the specification which can be accessed via etenderwales, ITT_105398. THE TENDER HAS CLOSED & THIS IS THE AWARD NOTICE

Full notice text

CONTRACT AWARD NOTICE – NATIONAL

Notice Type: SERVICES

1 Authority Details

1.1 Authority Name and Address

Official Name: Newport City Council
Postal Address: Strategic Procurement, Civic Centre,
Town: Newport	Postal Code: NP20 4UR	Country: UK
For the attention of: Joanne James	Telephone: +44 1633656656
E-Mail: procurement@newport.gov.uk	Fax:
Internet Address (URL): http://www.newport.gov.uk

2 Contract Details

2.1 Title

Appointment of Consultancy to Review Newport City Council’s Customer Offer

2.2 Description of the contract

Further details can be found in the specification which can be accessed via etenderwales, ITT_105398.

THE TENDER HAS CLOSED & THIS IS THE AWARD NOTICE

2.3 Notice Coding and Classification

a) Commodity Codes

	Code		Description
	71621000		Technical analysis or consultancy services
	73210000		Research consultancy services
	79400000		Business and management consultancy and related services
	79411000		General management consultancy services
	79411100		Business development consultancy services
	79413000		Marketing management consultancy services

b) Delivery Location/Area

	Code		Location
	1021		Monmouthshire and Newport

2.4 Estimated Total Value

39950 GBP

3 Procedure

3.1 Type of Procedure

Single stage

4 Award of Contract

4.1 Successful Bidders

4.1.1 Name and Address of successful supplier, contractor or service provider

Contract No:

Official Name: Basis Ltd
Postal Address: Tintagel House, 92 Albert Embankment,
Town: London	Postal Code: SE17TY	Country: UK
For the attention of:	Telephone:
E-Mail:	Fax:
Internet Address (URL): http://www.basis.co.uk

5 Other Information

5.1 Reference number attributed to the notice by the contracting authority

NCC-2023-101

5.2 Date of Contract Award

11-12-2023

5.3 Number of tenders received

5.4 Other Information

(WA Ref:137757)

5.5 Additional Documentation

N/a

5.6 Publication date of this notice:

04-01-2024

SF 53

Coding

Commodity categories

ID	Title	Parent category
79400000	Business and management consultancy and related services	Business services: law, marketing, consulting, recruitment, printing and security
79411100	Business development consultancy services	General management consultancy services
79411000	General management consultancy services	Business and management consultancy services
79413000	Marketing management consultancy services	Business and management consultancy services
73210000	Research consultancy services	Research and development consultancy services
71621000	Technical analysis or consultancy services	Analysis services

Delivery locations

ID	Description
1021	Monmouthshire and Newport

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID	Description
There are no alert restrictions for this notice.

Document family

Notice details
SEP449392: Appointment of Consultancy to Review Newport City Council’s Customer Offer Publication date: 05 September 2023 Deadline date: 09 October 2023 00:00 Notice type: Contract Notice Authority name: Newport City Council
JAN462256: Appointment of Consultancy to Review Newport City Council’s Customer Offer Publication date: 04 January 2024 Notice type: Contract Award Notice Authority name: Newport City Council

About the buyer

Main contact:: procurement@newport.gov.uk
Admin contact:: N/a
Technical contact:: N/a
Other contact:: N/a

Further information

Date	Details
No further information has been uploaded.

Appointment of Consultancy to Review Newport City Council’s Customer Offer

Contents

Summary

Abstract

Full notice text

CONTRACT AWARD NOTICE – NATIONAL

1 Authority Details

1.1

Authority Name and Address

2 Contract Details

2.1

Title

2.2

Description of the contract

2.3

Notice Coding and Classification

2.4

Estimated Total Value

3 Procedure

3.1

Type of Procedure

4 Award of Contract

4.1

Successful Bidders

4.1.1

Name and Address of successful supplier, contractor or service provider

5 Other Information

5.1

Reference number attributed to the notice by the contracting authority

5.2

Date of Contract Award

5.3

Number of tenders received

5.4

Other Information

5.5

Additional Documentation

5.6

Publication date of this notice: