Summary
- OCID:
- ocds-kuma6s-138245
- Published by:
- Wrexham County Borough Council
- Authority ID:
- AA0264
- Publication date:
- 22 January 2024
- Deadline date:
- -
- Notice type:
- Speculative Notice
- Has documents:
- Yes
- Has SPD:
- No
- Has Carbon Reduction Plan:
- No
Abstract
Wrexham County Borough Council have a hosted contact centre (Nice CXone), a back office On-Premise Avaya solution and an integration with PCI Pal with all contracts scheduled to end March 2025.
As part of the exploratory work ahead of a new contract, we are looking to engage with suppliers in this marketplace.
Please see the attached PDF for full information.
Full notice text
Speculative Notice – NATIONAL
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| SERVICES |
1 Authority Details
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1.1
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Authority Name and Address
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|
Wrexham County Borough Council |
Commissioning Procurement and Contract Management Unit, Lampbit Street, |
Wrexham |
LL11 1AR |
UK |
Tashi Jackson |
+44 1978292807 |
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|
|
|
1.2
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Address from which further information may be obtained
Wrexham County Borough Council |
Commissioning Procurement and Contract Management Unit, Lampbit Street, |
Wrexham |
LL11 1AR |
UK |
|
+44 1978292807 |
|
|
|
|
2 Contract Details
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2.1
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Title
New Telephony Solution
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2.2
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Description of the goods or services required
Wrexham County Borough Council have a hosted contact centre (Nice CXone), a back office On-Premise Avaya solution and an integration with PCI Pal with all contracts scheduled to end March 2025.
As part of the exploratory work ahead of a new contract, we are looking to engage with suppliers in this marketplace.
Please see the attached PDF for full information.
NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=138245. |
2.3
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Notice Coding and Classification
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48000000 |
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Software package and information systems |
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72000000 |
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IT services: consulting, software development, Internet and support |
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|
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1023 |
|
Flintshire and Wrexham |
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3 Administrative Information
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3.1
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Reference number attributed to the notice by the contracting authorityProc 23-232 |
3.2
|
Estimated Start of the Award Procedure 01-07-2024 |
4 Other Information
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4.1
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Additional Information
Please e-mail an overview of your solution to Tashi Jackson, Category Manager by 12noon on Friday 9th February 2024 to tashi.jackson@wrexham.gov.uk.
Please ensure you only submit information that is relevant to the detailed outlined above. Please include the reference “Proc 23-232” in the subject heading of your e-mail response.
(WA Ref:138245)
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4.2
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Download Additional Documentation
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|
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New Telephony Solution PIN - FINAL |
4.3
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Publication date of this notice 22-01-2024 |
Coding
Commodity categories
| ID |
Title
|
Parent category
|
| 72000000 |
IT services: consulting, software development, Internet and support |
Computer and Related Services |
| 48000000 |
Software package and information systems |
Computer and Related Services |
Delivery locations
| ID |
Description
|
| 1023 |
Flintshire and Wrexham |
Alert region restrictions
The buyer has restricted the alert for this notice to suppliers based in the following regions.
| ID |
Description
|
|
There are no alert restrictions for this notice.
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About the buyer
- Main contact:
- N/a
- Admin contact:
- N/a
- Technical contact:
- N/a
- Other contact:
- N/a
Further information
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Date
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Details
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No further information has been uploaded.
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Additional Documents
The following additional documents have been attached to this notice. To obtain these documents please select the individual file names below.
Current documents
pdf489.21 KB
This file may not be accessible.
Replaced documents
There are no previous versions of these documents.