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Case Study - iData

iData are an established communications company based in Mold, Flintshire. We look at ways in which emerging technology and products can benefit our clients now and in the future. Passionate about customer service we pride ourselves on our team of experts that will guide any company through the minefield of communication options available to them. We are an established communications company based in Mold, Flintshire.


Details

Initially formed in 2008 by 3 individuals with a knowledge and passion for all things mobile, iData has grown to over 20 employees. Now incorporating an extensive IT department, dedicated sales and customer service team we share a passion for excellent customer experience, knowledge and value for money.
Our established structured cabling team, along with a superb office team, enabled us to apply to be a preferred supplier for the structured cabling framework agreement.
We achieved the highest score in the procurement criteria which included sections such as technical capabilities and quality of service. After winning this tender we can now offer our services to the North East and North West Wales. Without registering on sell2wales, iData may have missed this opportunity.
We now have a welsh speaker employed and this adds to our customer experience and helps us to reach a whole new customer base.
We receive email alerts from sell2wales which gives us more time to concentrate on applying for new tenders. Along with the events section and business directory, sell2wales offers a range of help tools.
James Wilson, Managing Director said:
“My advice to any SME is to sign up for sell2wales and be proactive about searching for tenders. Keep searching and learn from the awarded contracts, gain knowledge from these too about what it takes to win tenders and what is expected. Don’t give up, be selective and believe in the strengths your company has”
Telephone: 0844 84 76 766
Email: info@idata.uk.com  
www.idata.uk.com