Victim Satisfaction Survey

Contract details

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ID:

133856

OCID:

ocds-kuma6s-131793

Contract type:

Services

Procedure type:

Open

Contract award notice ref:

AUG446184

Internal ref:

NWP.74513

Contact catergory:

C - Local contract let on behalf of one buyer

Buyer:

North Wales Police

Primary CPV code:

N/a

Additional CPV code(s):

Is framework:

No

Carbon reduction plan:

Options:

Description:

All Surveys must be undertaken by bilingual interviewers, who are able to undertake surveys in Welsh and English equally. All surveys will be initiated in the language of preference if previously held by North Wales Police. The person being interviewed should be able to switch between Welsh and English as they require within the same call without the need to be called back or switch to a different interviewer. The requirements are laid out in the legislation as below. Cytundeb ar gyfer darparu Holiaduron Bodlondeb Dioddefwr a Defnyddiwr Cyhoeddus Mae Heddlu Gogledd Cymru ynghyd â’r Comisiynydd yr Heddlu a Throsedd (CHTh) yn chwilio am gyflenwr addas i ddarparu Gwasanaeth Dwyieithog Lawn i ymgymryd â holiaduron dioddefwyr. Bydd yr Heddlu'n gofyn i'r contractwr llwyddiannus allu cynnig tystiolaeth o'u profiad ac arfer gorau yn y maes hwn a'r gallu i wneud arolwg i ateb terfynau amser yr heddlu. Mae'r cytundeb yn debygol o ddechrau oddeutu Mehefin 2023 a fydd yn rhedeg am gyfnod o 2 flynedd gyda'r dewis o fewn y cytundeb i ymestyn +1+1+1 os yw'r ddau barti yn hapus gyda'r perfformiad a ddarparwyd. Mae gwybodaeth a dogfennau pellach ar gael ar y System E-dendro Cyflenwad yr UE / Golau Glas ar https://uk.eu-supply.com/login.asp?B=BLUELIGHT Dylai unrhyw gwestiynau gael eu codi drwy adran Negeseuon y Tendr. Noder na fydd unrhyw ohebiaeth yn cael ei roi tu allan i'r system. Y dyddiad cau ar gyfer ymatebion yw 16 Mehefin 2023.

Purchasing team:

N/a

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Contract dates

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Date awarded:

07 August 2023

Start date:

01 September 2023

End date:

01 September 2025

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Contract extensions

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Extended contract end date:

-

Max extension options available:

36 (months)

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Additional information

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Additional information:

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Contact details

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Contract name:

Legal Department

Contract email:

N/a

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