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Careers Wales Mystery Shopper Evaluation.

  • Contract award date: 17 December 2025

Contract details


ID:
161689
OCID:
ocds-kuma6s-157788
Contract type:
Services
Procedure type:
Open
Contract award notice ref:
FEB589103
Internal ref:
Portal Ref: 161689
Contact catergory:
C - Local contract let on behalf of one buyer
Buyer:
Careers Wales
Primary CPV code:
N/a
Additional CPV code(s):
Is framework:
No
Carbon reduction plan:
Options:
Description:
Background to Careers Wales We are the national careers service for Wales. We are a wholly owned subsidiary of the Welsh Government, established in 2012. We provide an all-age, bi-lingual independent careers information, advice and guidance (CIAG) to the people of Wales, as well as facilitating employer engagement in schools and delivering curriculum support to enable schools to deliver effective Careers and Work-Related Experiences. We deliver our work via a variety of channels (in-person, video, telephone) and operate a telephone helpline through the medium of Welsh and English. We work with a wide range of customers and stakeholders including individuals, schools, parents, training providers, employers, local authorities and other public and civil society organisations. Through our work, we support the delivery of Welsh Government policy objectives and play a key role in education, training and employment outcomes across Wales. Our most recent annual report can be found here: Annual Report 2023-2024. 1. Tenders for this work can be submitted in Welsh 2. Tenders submitted in Welsh will not be treated less favourably than those submitted in English. 3. The closing dates for the Tender will be the same for those submitted in Welsh and English 4. The timetable for responding to the bids in Welsh will be the same as those submitted in English
Purchasing team:
N/a

Contract dates


Date awarded:
17 December 2025
Start date:
17 December 2025
End date:
17 June 2026

Contract extensions


Max extension options available:
0 (months)

Additional information


Additional information:

Contact details


Contract name:
Mr Paul Powell
Contract email:
N/a

Successful suppliers


Below is a list of all successful suppliers for this contract. Suppliers can also be selected for specific LOTS (if applicable) and may also have one or more subcontractors which can be added via the Subcontractors tab.

Lots


Below are the details of the lots that the contract has been divided into. To view the suppliers that have been awarded each of the lots, go to the Suppliers section.

No lots have been added for this contract.

Suppliers


Below are the details of the successful suppliers for this contract.

Lot number Name Town Post code DUNS number Value
Customer Intelligence Limited Swansea SA49FX 999999999 0

Collaborating buyers


Listed below are the buyers collaborating on this contract.

No collaborating buyers to display.

Call Offs


Contract Call Offs.

This contract does not use call offs.

Messages


This contract does not use messages.

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.