Annual Servicing, Maintenance and Emergency Callout/Repair of Intruder Alarm Equipment

Contract details

---

ID:

168143

OCID:

ocds-kuma6s-147853

Contract type:

Services

Procedure type:

Open

Contract award notice ref:

JUL639348

Internal ref:

Portal Ref: 168143

Contact catergory:

C - Local contract let on behalf of one buyer

Buyer:

Police & Crime Commissioner for South Wales

Primary CPV code:

N/a

Additional CPV code(s):

Is framework:

Yes

Carbon reduction plan:

Options:

Description:

The Police and Crime Commissioner for South Wales requires a Contractor to service and maintain Intruder Alarm Equipment throughout the force area. The service shall include Emergency Call Outs and the repair and planned installation of new systems. Scope of Works The Contractor shall be required to undertake the following general activities; these include but are not limited to: I. Regular scheduled inspection, servicing and testing of Intruder Alarm Equipment with the submission of associated service reports II. Maintenance / repair work, in response to breakdowns, callouts or as a result of an inspection during a routine service visit, or upon request from an authorised representative III. Installations as requested by quotation for specific package of work (for an example see appendix D) IV. Provision of Alarm monitoring via Alarm Receiving Centre (ARC), The Contractor shall minimise the need for call-outs by inspecting the systems during routine service visits with the view to affecting any minor repairs, replacements or maintenance during these visits following agreement in writing from the Authorised Officer. The Contractor shall provide regular scheduled inspections, servicing and testing of Intruder Alarm Equipment including the submission of associated service reports. The Contractor shall provide the provision of maintenance / repair work, in response to breakdowns, callouts or as a result of an inspection during a routine service visit, or upon request from an authorised representative. The Contractor shall provide quotations for specific packages of work of new alarm installations and equipment when requested to do so by the Authorised Officer. The Contractor shall provide Alarm monitoring via an Alarm Receiving Centre (ARC) for all sites currently monitored.

Purchasing team:

N/a

---

Contract dates

---

Date awarded:

06 July 2026

Start date:

06 July 2026

End date:

06 July 2030

---

Contract extensions

---

Extended contract end date:

-

Max extension options available:

24 (months)

---

Additional information

---

Additional information:

---

Contact details

---

Contract name:

Matthew Green

Contract email:

matthew.green@south-wales.police.uk

---