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Scheduled Downtime: Cloud Migration

We’re moving Sell2Wales to the Cloud.

We have successfully migrated our test environments without issue and are now prepared to migrate Sell2Wales from our UK servers to the Cloud.

When?

From: 18:00 on Friday, 9 October 2026

Until: 23:59 on Sunday, 11 October 2026

You will not be able to access your account during this time.

Why is this happening?

This migration is part of our ongoing commitment to providing a secure, reliable and scalable service.

The change will largely happen behind the scenes and will support the continued development and improvement of Sell2Wales.

Will there be downtime?

Yes. You should not expect to be able to access your account between the dates and times stated above.

The downtime will allow us to safely copy the system and ensure that no activity or data is lost during the migration.

To minimise disruption, the migration will take place over the weekend, beginning at 18:00 on Friday, 9 October and ending on Sunday, 11 October 2026.

Please ensure that you are logged out of Sell2Wales by 18:00 on Friday, 9 October 2026. We kindly ask customers to make any necessary preparations ahead of the system being taken offline.

What support is available?

If you experience any issues accessing Sell2Wales from 12 October 2026 onwards, please contact the helpdesk, who will be happy to assist.

Where can I find more information?

To learn more about the Cloud infrastructure upgrade, please visit: www.proactis.com/uk/cloud migration

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.