II.2.2) Additional CPV code(s)
48000000
II.2.3) Place of performance
NUTS code:
UKL
II.2.4) Description of the procurement
This procurement seeks the provision of a fully integrated replacement Primary Care Workforce and Reporting system that offers a sustainable electronic platform driven by user self-service with integration of processes between applicants, performers, and health professionals in medical, dental, ophthalmic and community pharmacy practices the NHS Wales Shared Services Partnership and Health Boards. The solution will also:
- Provide data integration links to other dependent services within NWSSP, Welsh Government and other external bodies.
- Meet the provisions of the relevant legislation
- Comply with the appropriate public sector digital solution standards.
- Manage the process of on-boarding and accrediting primary care performers and contractors.
- Manage the life-cycle of the Primary and Community Care workforce with an emphasis on self service.
- Meet open architecture standards in order to interface with solutions that depend on primary and community care information.
- Compatible with Microsoft Office 365.
- Drive paperless or paper-light processes.
- Monitor service delivery against SLA provisions.
- Deliver flexible reporting functionality with an emphasis on user-configurable self-service reporting for stakeholders.
- Cater for data migration from the existing system.
- Meet defined availability, capacity and change criteria.
- Meet defined incident management criteria.
- Meet relevant IT Security and Information Governance standards.
- Service availability to be 365 days per year, 24 hours per day.
- A bi-lingual platform for Welsh and English to comply with the Welsh Language Act 1993.
Indicative pricing will also be requested as part of this pre-market engagement.
II.2.14) Additional information
This contract will cover the following organisations:
NHS Wales Shared Service Partnership on behalf of:
Aneurin Bevan University Health Board.
Betsi Cadwaladr University Health Board.
Cwm Taf Morgannwg University Health Board.
Cardiff & Vale University Health Board.
Hywel Dda University Health Board.
Powys Teaching Health Board Swansea Bay University Health Board.