Speculative Notice – NATIONAL

1 Authority Details

1.1

Authority Name and Address

1.2

Address from which further information may be obtained

2 Contract Details

2.1

Title

Homeless Management Information System

2.2

Description of the goods or services required

BACKGROUND

Wrexham County Borough Council are conducting market engagement for a GDPR compliant system to manage their Homelessness reporting records.

The system must also provide comprehensive reporting functionality, including but not limited to, reporting for WHO12 statutory homelessness data required to be submitted to Welsh Government.

REQUIREMENTS

- Processing of Homeless and housing applications

- Homelessness investigation, advice and case management with signposting to relevant bodies

- Ability to record all Temporary accommodation placements in B&B, WCB and LLA accommodation to eliminate the use of excel spreadsheets

- Ability to have a waiting list for Temporary accommodation and a facility to note what type of accommodation required

- To be able to store contracts for all Temporary Accommodation placements to enable us to continue working digitally

- Ability for person to fill in online/email homeless application

- Must be fully compliant with the reforms to the Housing (Wales) Act 2014

- Welsh language standards require that all aspects of the customer facing side of the product must be available in Welsh and English. This includes all messages, on screen (including any error messages), text and emails

- Ideally there will be separate Welsh and English versions. If bilingual, it must be Welsh first

- The ability to report to Welsh Government (WG) WHO12 data returns on homelessness stats with the option to update/ add/remove Data accordingly which is dictated to by WG

- We are committed to the operation of browsers that are capable of supporting the latest security updates as well as support for HTML 5. Your application must be compliant with the latest version of the Web Content Accessibility Guidelines (WCAG) [currently v2.1 but v2.2 expected in Autumn 2023], to a minimum Level AA standard

- Any documents produced directly from the application, for external publication (client/website) must be made accessible. The application must have the ability to either use an accessible template(s) designed by the Authority or have the capability of the system template(s) being amended by specialist staff within the Authority, to make necessary updates to ensure the templates are accessible

- Browser access from within the Organisation must explicitly support Microsoft Edge (Chromium). To cater for external users a full range of browsers must also be supported with a commitment to maintain ongoing compatibility with all later browser releases

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=135519.

2.3

Notice Coding and Classification

3 Administrative Information

3.1

Reference number attributed to the notice by the contracting authority

3.2

Estimated Start of the Award Procedure

4 Other Information

4.1

Additional Information

Please e-mail an overview of your solution to Tashi Jackson, Category Manager by 12noon on Thursday 9th November to tashi.jackson@wrexham.gov.uk.

Please ensure you only submit information that is relevant to the detailed outlined above.

Please include the reference “Proc 23-120” in the subject heading of your e-mail response.

Demo presentations are expected to be held for further market engagement towards the end of the year.

(WA Ref:135519)

4.2

Download Additional Documentation

4.3

Publication date of this notice