Prior information notice
This notice is for prior information only
Section I: Contracting
authority
I.1) Name and addresses
Cardiff and Vale University Health Board
2nd Floor, Woodland House, Maes-Y-Coed Road
Cardiff
CF144HH
UK
Contact person: Marisa Riley
Telephone: +44 2921501085
E-mail: marisa.riley2@wales.nhs.uk
NUTS: UKL22
Internet address(es)
Main address: http://nwssp.nhs.wales/ourservices/procurement-services/
Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.3) Communication
Additional information can be obtained from the abovementioned address
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Mental Health Service Users Benefits Advice Services
Reference number: CAV-MSPP-(26-27) 20
II.1.2) Main CPV code
85323000
II.1.3) Type of contract
Services
II.1.4) Short description
Cardiff and Vale University Health Board intends to commission a community-based service providing specialist welfare benefits and debt advice to adults with mental health problems. The service will support individuals to maximise income, reduce or manage debt, and improve overall health and wellbeing.
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.3) Place of performance
NUTS code:
UKL22
II.2.4) Description of the procurement
The service will deliver specialist welfare benefits and debt advice to residents with mental health needs across Cardiff and the Vale of Glamorgan. It will include casework support, assistance with benefit claims and appeals, debt management (including Debt Relief Orders and bankruptcy), and outreach delivery through appointments, home visits, hospital settings, and community venues.
The service aims to:
- Maximise income and ensure access to full benefit entitlement
- Reduce debt and financial hardship
- Support independent living and wellbeing
- Improve access to advice services through flexible and inclusive delivery
The provider will be expected to work collaboratively with statutory and third-sector partners and deliver services in line with relevant mental health legislation and local strategies.
II.3) Estimated date of publication of contract notice:
01/06/2026
Section IV: Procedure
IV.1) Description
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
Section VI: Complementary information
VI.3) Additional information
This is a Provider Selection Regime Wales (PSR Wales) intended approach notice. The awarding of this contract is subject to the Health Services (Provider Selection Regime) (Wales) Regulations 2025. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015/Procurement Act 2023 do not apply to this award.
The award decision makers for this Contract will be the relevant people within the Health Board who manage the provision of care for Mental Health.
The intention is to utilise the Most Suitable Provider Process.
NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at http://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=164976.
(WA Ref:164976)
VI.5) Date of dispatch of this notice
15/05/2026