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Notice Details

Title: Design, Development and Implementation of a Cloud Based Multi-Agency Management System
Published by: NHS Wales Shared Services Partnership
Publication Date: 21/08/2017
Deadline Date:
Deadline Time:
Notice Type: 15 Voluntary ex ante Transparency (VEAT) Notice
Has Documents: No
Abstract: Funding has been approved by Welsh Government technology grant to support a quality improvement, proof of concept project to replace the current manual interaction and information sharing processes of the current partner agencies – this is usually done by individual partner agencies compiling spreadsheets, sharing between themselves through various ways and the Frequent Attender Lead copying and pasting all relevant information into a single spreadsheet manually.
CPV: 72230000.

Voluntary ex ante transparency notice

Directive 2014/24/EU

Section I: Contracting authority

I.1) Name and addresses

NHS Wales Shared Services Partnership

8th Floor, Brecknock House, University Hospital of Wales, Heath Park

Cardiff

CF14 4XW

UK

Telephone: +44 2920746215

E-mail: chris.thain@wales.nhs.uk

NUTS: UK

Internet address(es)

Main address: http://www.procurement.wales.nhs.uk

Address of the buyer profile: http://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Health

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Design, Development and Implementation of a Cloud Based Multi-Agency Management System

II.1.2) Main CPV code

72230000

 

II.1.3) Type of contract

Supplies

II.1.4) Short description

Funding has been approved by Welsh Government technology grant to support a quality improvement, proof of concept project to replace the current manual interaction and information sharing processes of the current partner agencies – this is usually done by individual partner agencies compiling spreadsheets, sharing between themselves through various ways and the Frequent Attender Lead copying and pasting all relevant information into a single spreadsheet manually.

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.3) Place of performance

NUTS code:

UKL22

II.2.4) Description of the procurement

Funding has been approved by Welsh Government technology grant to support a quality improvement proof of concept project to replace the current manual interaction and information sharing processes of the current partner agencies – this is usually done by individual partner agencies compiling spreadsheets, sharing between themselves through various ways and the Frequent Attender Lead copying and pasting all relevant information into a single spreadsheet manually.

This project has significant research based on the management of Frequent Flyers and Locality Solutions is the one supplier capable of meeting the Health Boards unique requirements to complete the pilot work to have a proof of concept to meet the demands of the timetable set by the Welsh Government and the winter pressures.

Locality Solutions already have a locality person centred CRM that is able to communicate across organisational boundaries safely and securely. Therefore this is especially ideal in a Frequent Attender environment where a person touches multiple agencies and high-risk Frequent Attender can be flagged to those individuals working and accessing the application. In addition they are already experienced in the issues associated with workflow and information governance and are therefore able to meet this very tight timescale of November 2017 for the development and implementation of a proof on concept solution and its support for twelve months.

The Health Boards requires

The ability to manage a Frequent Attender Case within a single workspace granting access to partner agencies that can view only those fields that they have permission to view. The ability to create multiple workflow processes which are triggered based on severity of cases, triggered behaviour or incident type. Workflow processes include the ability to automatically generate both optional and mandatory tasks. These tasks could include the request to fill out electronic forms, automated or manual escalation process, reminder to performs. The ability to generate intelligent information of a person's risk scores, contacts/incidents, action plans in a month or date view against a graph or chart to have a quick view of the progression of a frequent attender. This is to identify if specific actions have led to risk scores decreasing or increasing and aim's to build a pattern of the frequent attender. This will help the Frequent Attender team identify the appropriate pathways to success and promote a more patient-centred solution through learnings.

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: Yes

Identification of the project:

Efficiency through Technology Fund (ETTF) X.481.HTT

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Award of a contract without prior publication of a call for competition in the Official Journal of the European Union

Justification for selected award procedure:

The procurement falls outside the scope of application of the Directive

Explanation:

This project has significant research based on the management of Frequent Flyers and Locality Solutions is the one supplier capable of meeting the Health Boards unique requirements to complete the pilot work to have a proof of concept to meet the demands of the timetable set by the Welsh Government and the winter pressures.

Locality Solutions already have a locality person centred CRM that is able to communicate across organisational boundaries safely and securely. Therefore this is especially ideal in a Frequent Attender environment where a person touches multiple agencies and high-risk Frequent Attender can be flagged to those individuals working and accessing the application. In addition they are already experienced in the issues associated with workflow and information governance and are therefore able to meet this very tight timescale of November 2017 for the development and implementation of a proof on concept solution and its support for twelve months.

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

Section V: Award of contract/concession

Contract No: 17/2322/EC

V.2 Award of contract/concession

V.2.1) Date of conclusion of the contract/concession

17/08/2017

V.2.2) Information about tenders

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Locality Solutions Ltd

Suite 115, Creative Quarter, 8 Morgan Arcade, The Hayes

Cardiff

CF10 1AF

UK

Telephone: +44 3300015307

NUTS: UKL22

The contractor is an SME: Yes

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.3) Additional information

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at http://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=70311.

(WA Ref:70311)

VI.4) Procedures for review

VI.4.1) Review body

NHS Wales Shared Services Partnership

4-5 Charnwood Court,, Heol Billingsley, Parc Nantgarw

Cardiff

CF15 7QZ

UK

Telephone: +44 2920746215

E-mail: chris.thain@wales.nhs.uk

Internet address(es)

URL: http://www.procurement.wales.nhs.uk

VI.4.3) Review procedure

Precise information on deadline(s) for review procedures:

The Authority will allow a minimum 10 calendar day standstill period between notifying the award decision and awarding the contract.

Should additional information be required it should be requested from the addressee in section I.1. Aggrieved parties who have been harmed or are at risk of harm by breach of the procurement rules have the right to take action in the High Court (England and Wales). Any such action is subject to strict time limits in accordance with the Public Contracts (Amendments) Regulations 2015.

VI.5) Date of dispatch of this notice

18/08/2017


Information added to the notice since publication.

Additional information added to the notice since it's publication.
No further information has been uploaded.
Main Contact: chris.thain@wales.nhs.uk
Admin Contact: N/a
Technical Contact: N/a
Other Contact: N/a

Commodity Categories

Commodity Categories
IDTitleParent Category
72230000Custom software development servicesSoftware programming and consultancy services

Delivery Locations

Delivery Locations
IDDescription
1022Cardiff and Vale of Glamorgan

Alert Region Restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

Alert Region Restrictions
There are no alert restrictions for this notice.

Further Instructions

The Buyer has attached further instructions with this notice. Please read these carefully and take the necessary action(s).

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