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Summary

OCID:: ocds-kuma6s-126791
Published by:: NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
Authority ID:: AA0221
Publication date:: 21 November 2022
Deadline date:: 09 December 2024
Notice type:: Contract Notice
Has documents:: Yes
Has SPD:: No
Has Carbon Reduction Plan:: N/A

Abstract

We are looking to identify, develop and demonstrate innovative solutions that will: • Improve communication between relatives and patient case holder • Reduce worry for patients • Involve patients in updates with family where possible • Reduce frustration and stress of relatives • Improve the carer experience • Reduce detrimental effects of not seeing loved ones and impacting speed of recovery. • Improve the patient experience • Better communicate discharge arrangements • Better inform more than a single nominated family member • Reduce demand on clinical time responding to patient update requests. • Reduce distraction from patient care leading to lack of dignity and potential errors • Reduce stress on healthcare staff by reducing demand for communication • Maintain privacy and confidentiality through avoidance of patient information being spoken out loud • Provide communication solutions that are accessible and inclusive • Be affordable and sustainable to the NHS and be of low or no cost to the patient/relatives/carers and others that may be involved in the patient’s care • Meet Welsh Language Standards and potentially have multi-lingual capability.

Full notice text

CONTRACT NOTICE – NATIONAL

Notice Type: SUPPLIES

1 Authority Details

1.1 Authority Name and Address

Official Name: NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
Postal Address: SBRI Centre of Excellence,, IM&TBuilding ,Wrexham Maelor Hospital,,
Town: Wrexham	Postal Code: LL13 7TD	Country: UK
For the attention of: Faye Williams	Telephone: +44 1745366812
E-Mail:	Fax:
Internet Address (URL): http://nwssp.nhs.wales/ourservices/procurement-services/ Electronic access to information: www.sell2wales.gov.wales

1.2 Address from which documentation may be obtained

Official Name: NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
Postal Address: SBRI Centre of Excellence, IM&TBuilding ,Wrexham Maelor Hospital,
Town: Wrexham	Postal Code: LL13 7TD	Country: UK
For the attention of:	Telephone:
E-Mail:	Fax:
Internet Address (URL): http://nwssp.nhs.wales/ourservices/procurement-services/

1.3 Completed documents must be returned to:

Official Name: NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
Postal Address: SBRI Centre of Excellence, IM&TBuilding ,Wrexham Maelor Hospital,,
Town: Wrexham	Postal Code: LL13 7TD	Country: UK
For the attention of:	Telephone:
E-Mail:	Fax:
Internet Address (URL): http://nwssp.nhs.wales/ourservices/procurement-services/

2 Contract Details

2.1 Title

Patient Comms

2.2 Description of the goods or services required

We are looking to identify, develop and demonstrate innovative solutions that will:

• Improve communication between relatives and patient case holder

• Reduce worry for patients

• Involve patients in updates with family where possible

• Reduce frustration and stress of relatives

• Improve the carer experience

• Reduce detrimental effects of not seeing loved ones and impacting speed of recovery.

• Improve the patient experience

• Better communicate discharge arrangements

• Better inform more than a single nominated family member

• Reduce demand on clinical time responding to patient update requests.

• Reduce distraction from patient care leading to lack of dignity and potential errors

• Reduce stress on healthcare staff by reducing demand for communication

• Maintain privacy and confidentiality through avoidance of patient information being spoken out loud

• Provide communication solutions that are accessible and inclusive

• Be affordable and sustainable to the NHS and be of low or no cost to the patient/relatives/carers and others that may be involved in the patient’s care

• Meet Welsh Language Standards and potentially have multi-lingual capability.

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=126791.

2.3 Notice Coding and Classification

a) Commodity Codes

	Code		Description
	32000000		Radio, television, communication, telecommunication and related equipment
	32571000		Communications infrastructure
	32581000		Data-communications equipment
	50334400		Communications system maintenance services

b) Delivery Location/Area

	Code		Location
	1000		WALES
	1010		West Wales and The Valleys
	1011		Isle of Anglesey
	1012		Gwynedd
	1013		Conwy and Denbighshire
	1014		South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
	1015		Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
	1016		Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
	1017		Bridgend and Neath Port Talbot
	1018		Swansea
	1020		East Wales
	1021		Monmouthshire and Newport
	1022		Cardiff and Vale of Glamorgan
	1023		Flintshire and Wrexham
	1024		Powys

2.4 Total quantity or scope of tender

3 Conditions for Participation

3.1 Minimum standards and qualification required

4 Administrative Information

4.1 Type of Procedure

Single stage

4.2 Reference number attributed to the notice by the contracting authority

N/a

4.3 Time Limits

Time-limit for receipt of completed tenders
14-12-2022 Time 12:00

Estimated award date
19-12-2022

4.5 Language or languages in which tenders or requests to participate can be drawn up

4.6 Tender Submission Postbox

5 Other Information

5.1 Additional Information

See attachments

(WA Ref:126791)

The buyer considers that this contract is suitable for consortia bidding.

5.2 Additional Documentation

The following additional documents relating to this notice are available from the site:

Patient Comms Challenge Brief_Final

Patient Comms Challenge Brief - WELSH

5.3 Publication date of this notice

21-11-2022

SF 51a

Coding

Commodity categories

ID	Title	Parent category
32571000	Communications infrastructure	Communications equipment
50334400	Communications system maintenance services	Repair and maintenance services of line telephony and line telegraphy equipment
32581000	Data-communications equipment	Data equipment
32000000	Radio, television, communication, telecommunication and related equipment	Technology and Equipment

Delivery locations

ID	Description
1017	Bridgend and Neath Port Talbot
1022	Cardiff and Vale of Glamorgan
1015	Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
1013	Conwy and Denbighshire
1020	East Wales
1023	Flintshire and Wrexham
1016	Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
1012	Gwynedd
1011	Isle of Anglesey
1021	Monmouthshire and Newport
1024	Powys
1014	South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
1018	Swansea
1000	WALES
1010	West Wales and The Valleys

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID	Description
There are no alert restrictions for this notice.

About the buyer

Main contact:: N/a
Admin contact:: N/a
Technical contact:: N/a
Other contact:: N/a

Further information

Date	Details
10/12/2024 15:54	Notice Cancelled This notice has been cancelled. The original deadline date of 14/12/2022 is no longer applicable. 'Notice published on behalf of BCU SBRI, no award notice required as PCR not applicable'

Additional documents

The following additional documents have been attached to this notice. To obtain these documents please select the individual file names below.

Current documents

docx

Patient Comms Challenge Brief_Final.docx

docx909.20 KB

This file may not be accessible.

docx

Patient Comms Challenge Brief - WELSH.docx

docx247.36 KB

This file may not be accessible.

Replaced documents

There are no previous versions of these documents.

Patient Comms

Contents

Summary

Abstract

Full notice text

CONTRACT NOTICE – NATIONAL

1 Authority Details

1.1

Authority Name and Address

1.2

Address from which documentation may be obtained

1.3

Completed documents must be returned to:

2 Contract Details

2.1

Title

2.2

Description of the goods or services required

2.3

Notice Coding and Classification

2.4

Total quantity or scope of tender

3 Conditions for Participation

3.1

Minimum standards and qualification required

4 Administrative Information

4.1

Type of Procedure

4.2

Reference number attributed to the notice by the contracting authority

4.3

Time Limits

4.5

Language or languages in which tenders or requests to participate can be drawn up

4.6

Tender Submission Postbox