Voluntary ex ante transparency notice
Directive 2014/24/EU
Section I: Contracting
entity
I.1) Name and addresses
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
Alder House Alder Court St.Asaph Business Park
St.Asaph
LL17 OJL
UK
Contact person: Ian Jones
Telephone: +44 1745366813
E-mail: ian.r.jones@wales.nhs.uk
NUTS: UK
Internet address(es)
Main address: http://nwssp.nhs.wales/ourservices/procurement-services/
Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221
I.4) Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local subdivisions
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Supply of ECNS and LowCode Nurse Triage software to The Welsh Ambulance Service NHS Trust
II.1.2) Main CPV code
48180000
II.1.3) Type of contract
Supplies
II.1.4) Short description
ECNS and LowCode Nurse Triage software. This software includes elements that are considered essential requirement systems:
Multiple potential dispositions over 200 algorithms (emergency and urgent)
Multiple layers of customer-modifiable scripts
Customer-modifiable Points of Care and integration of Directory of Services
Integrates with alternative transportation and destination initiatives.
Case management referral options
Integrated video conferencing facility that follows the algorithm (cloud-based storage)
Cloud-based referral storage
Quaternary logic-driven protocols
Age-specific clinical triage protocols are broken down into six age groups
Open-ended, protocol-based content to fully assure thorough questioning
Email, text, and web-based worsening & self-care instructions (cloud-based storage)
Automates and digitises the full audit process
Hosts data entry, compliance scoring, performance, record keeping on one platform.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
374 800.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
48180000
II.2.3) Place of performance
NUTS code:
UKL
II.2.4) Description of the procurement
Purchase of Software Licenses & Maintenance Support:
ECNS and LowCode Nurse Triage software. This software included elements that are considered essential
Multiple potential dispositions over 200 algorithms (emergency and urgent)
Multiple layers of customer-modifiable scripts
Customer modifiable Points of Care and integration of Directory of Services
Integrates with alternative transportation and destination initiatives.
Case management referral options
Integrated video conferencing facility that follows the algorithm (cloud-based storage)
Cloud-based referral storage
Quaternary logic-driven protocols
Age-specific clinical triage protocols are broken down into six age groups
Open-ended, protocol-based content to fully assure thorough questioning
Email, text, and web-based worsening & self-care instructions (cloud-based storage)
Automates and digitises the full audit process
Hosts data entry, compliance scoring, performance, record keeping on one platform.
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation:
PDC is the only provider of the ECNS and LowCode Nurse Triage software. This software included elements that are considered essential requirements that other suppliers do not have within their existing systems:
Multiple potential dispositions over 200 algorithms (emergency and urgent)
Multiple layers of customer-modifiable scripts
Customer-modifiable Points of Care and integration of Directory of Services
Integrates with alternative transportation and destination initiatives.
Case management referral options
Integrated video conferencing facility that follows the algorithm (cloud-based storage)
Cloud-based referral storage
Quaternary logic-driven protocols
Age-specific clinical triage protocols are broken down into six age groups
Open-ended, protocol-based content to fully assure thorough questioning
Email, text, and web-based worsening & self-care instructions (cloud-based storage)
Automates and digitises the full audit process
Hosts data entry, compliance scoring, performance, record keeping on one platform.
Allows in-depth analysis of individual incident performance reports, and Individual/Shift/Agency Performance Reports, and Individual/Agency Trends reports.
Of particular note:
LowCode is the only Nurse Triage system globally that interconnects with WASTs existing 999 dispatch software, Medical Priority Dispatch System (MPDS). This is essential.
LowCode is the only provider of nurse triage software that integrates fully in a bidirectional way with WASTs existing Computer Aided Dispatch System (CAD). This is essential.
LowCode is the only Emergency Nurse Triage system that is fully compatible with WASTs existing Advanced Quality Assurance (AQUA) software program. This is essential.
PDC are the only provider of 24-hour/7-day technical support service for the LowCode Nurse Triage software system. 3rd party services do not provide this support service.
LowCode is the only Nurse Triage software system recognised by the International Academies of Emergency Dispatch as being able to accredit the Centre of Accredited Excellence status (ACE). WAST currently holds non-medical ACE status, and achieving both medial and non-medical ACE is key for organisational reputation within the field of International dispatch and response
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
Section V: Award of contract/concession
Contract No: STW.5103
V.2 Award of contract/concession
V.2.1) Date of conclusion of the contract/concession
27/07/2021
V.2.2) Information about tenders
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Priority Solutions Inc.
110 S Regent St, STE 500
SLC
84111
US
Telephone: +1 8013639127
NUTS: US
The contractor is an SME:
Yes
V.2.4) Information on value of the concession and main financing terms (excluding VAT)
Total value of the concession/lot:
374 800.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
Purchase of Software Licenses & Maintenance Support:
ECNS and LowCode Nurse Triage software. This software included elements that are considered essential
Multiple potential dispositions over 200 algorithms (emergency and urgent)
Multiple layers of customer-modifiable scripts
Customer-modifiable Points of Care and integration of Directory of Services
Integrates with alternative transportation and destination initiatives.
Case management referral options
Integrated video conferencing facility that follows the algorithm (cloud-based storage)
Cloud-based referral storage
Quaternary logic-driven protocols
Age-specific clinical triage protocols are broken down into six age groups
Open-ended, protocol-based content to fully assure thorough questioning
Email, text, and web-based worsening & self-care instructions (cloud-based storage)
Automates and digitises the full audit process
Hosts data entry, compliance scoring, performance, record
(WA Ref:112737)
VI.4) Procedures for review
VI.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
UK
Telephone: +44 2079477501
VI.4.2) Body responsible for mediation procedures
NHS Wales Shared Services
Alder House Alder Court St Asaph Business Park
St.Asaph
UK
VI.5) Date of dispatch of this notice
19/08/2021