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Summary

OCID:: ocds-kuma6s-116406
Published by:: Denbighshire County Council
Authority ID:: AA0280
Publication date:: 02 December 2021
Deadline date:: 24 January 2022
Notice type:: Speculative Notice
Has documents:: No
Has SPD:: No
Has Carbon Reduction Plan:: N/A

Abstract

Denbighshire County Council Housing Maintenance Department are undertaking a market engagement exercise with regards to a Repairs and Maintenance software solution. We are looking for an “off the shelf” user friendly, modern solution and not looking for a system development opportunity. We are looking to engage the market for supply of a software solution that would meet the following requirements: Software requirements • Record requests for and manage the progression of repairs (as a minimum) • Asset Database • Voids Management • Dashboards & Reporting • Contractor Management • Planned Maintenance • Compliance • Work planning • Materials Management • Customer Satisfaction – Surveys, compliment and complaints • Tenant Portal • Contractor Portal • Document Storage • Finance – Job costing and ledger/PO data Housing System • Must interface with the Councils current housing management solution which is Open Housing provided by Capita. Desirable • Integrated device tracking for personal safety • 24hr support • Easily customisable surveys and reports • Ability to create work groups within the system • Option to inform tenant when operative will arrive Demonstrations As part of our market research we will be inviting demonstrations week commencing 10th January 2022 NOTE: To register an interest please e-mail procurement@denbighshire.gov.uk

Full notice text

Speculative Notice – NATIONAL

Notice Type: SUPPLIES

1 Authority Details

1.1 Authority Name and Address

Official Name: Denbighshire County Council
Postal Address: Procurement , Wynnstay Road,
Town: Ruthin	Postal Code: LL15 1YN	Country: UK
For the attention of: Lee Evans	Telephone: +44 1824706919
E-Mail: procurement@denbighshire.gov.uk	Fax:
Internet Address (URL): www.denbighshire.gov.uk

1.2 Address from which further information may be obtained

Official Name: Denbighshire County Council
Postal Address: Procurement , Wynnstay Road,
Town: Ruthin	Postal Code: LL15 1YN	Country: UK
For the attention of:	Telephone: +44 1824706919
E-Mail: procurement@denbighshire.gov.uk	Fax:
Internet Address (URL): www.denbighshire.gov.uk

2 Contract Details

2.1 Title

Housing Repairs and Maintenance Software Solution

2.2 Description of the goods or services required

Denbighshire County Council Housing Maintenance Department are undertaking a market engagement exercise with regards to a Repairs and Maintenance software solution.

We are looking for an “off the shelf” user friendly, modern solution and not looking for a system development opportunity.

We are looking to engage the market for supply of a software solution that would meet the following requirements:

Software requirements

• Record requests for and manage the progression of repairs (as a minimum)

• Asset Database

• Voids Management

• Dashboards & Reporting

• Contractor Management

• Planned Maintenance

• Compliance

• Work planning

• Materials Management

• Customer Satisfaction – Surveys, compliment and complaints

• Tenant Portal

• Contractor Portal

• Document Storage

• Finance – Job costing and ledger/PO data

Housing System

• Must interface with the Councils current housing management solution which is Open Housing provided by Capita.

Desirable

• Integrated device tracking for personal safety

• 24hr support

• Easily customisable surveys and reports

• Ability to create work groups within the system

• Option to inform tenant when operative will arrive

Demonstrations

As part of our market research we will be inviting demonstrations week commencing 10th January 2022

NOTE: To register an interest please e-mail procurement@denbighshire.gov.uk

2.3 Notice Coding and Classification

a) Commodity Codes

	Code		Description
	48000000		Software package and information systems

b) Delivery Location/Area

	Code		Location
	1013		Conwy and Denbighshire

3 Administrative Information

3.1 Reference number attributed to the notice by the contracting authority

N/a

3.2 Estimated Start of the Award Procedure

14-02-2022

4 Other Information

4.1 Additional Information

Please note it is the intention Denbighshire County Council’s to issue invites to tender via sell2Wales on or shortly after the 14th February. The tender details will be held on Proactis and tenders should be submitted via Proactis.

Link to Proactis eSourcing portal: https://supplierlive.proactisp2p.com/Account/Login

(WA Ref:116406)

4.2 Download Additional Documentation

N/a

4.3 Publication date of this notice

02-12-2021

SF 52

Coding

Commodity categories

ID	Title	Parent category
48000000	Software package and information systems	Computer and Related Services

Delivery locations

ID	Description
1013	Conwy and Denbighshire

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID	Description
There are no alert restrictions for this notice.

About the buyer

Main contact:: procurement@denbighshire.gov.uk
Admin contact:: procurement@denbighshire.gov.uk
Technical contact:: N/a
Other contact:: N/a

Further information

Date	Details
25/01/2022 09:26	Notice Cancelled This notice has been cancelled. The original deadline date of 01/01/0001 is no longer applicable. Deadline for EOI has passed. Tender to be issued in approx. 6 weeks time.

Housing Repairs and Maintenance Software Solution

Contents

Summary

Abstract

Full notice text

Speculative Notice – NATIONAL

1 Authority Details

1.1

Authority Name and Address

1.2

Address from which further information may be obtained

2 Contract Details

2.1

Title

2.2

Description of the goods or services required

2.3

Notice Coding and Classification

3 Administrative Information

3.1

Reference number attributed to the notice by the contracting authority

3.2

Estimated Start of the Award Procedure

4 Other Information

4.1

Additional Information

4.2

Download Additional Documentation

4.3

Publication date of this notice