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Contract Notice

Mystery Shopper Surveys

  • First published: 30 May 2022
  • Last modified: 30 May 2022
  • Version: N/A
  • This file may not be fully accessible.

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Contents

Summary

OCID:
ocds-kuma6s-121779
Published by:
Transport for Wales Rail Limited (Utility Buyer)
Authority ID:
AA80566
Publication date:
30 May 2022
Deadline date:
15 June 2022
Notice type:
Contract Notice
Has documents:
Yes
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Transport for Wales Rail Ltd (TfW) are seeking proposals for the provision of 50 Mystery Shopping Surveys across the network. For more information please refer to Sub-Threshold ITT - MSS.

Full notice text

CONTRACT NOTICE – NATIONAL

SERVICES

1 Authority Details

1.1

Authority Name and Address


Transport for Wales Rail Limited (Utility Buyer)

3 Llys Cadwyn, Pontypridd,

Rhondda Cynon Taf

CF37 4TH

UK

Hannah Noyce

+44 2920720500


http://www.tfwrail.wales
https://www.sell2wales.gov.wales/
https://www.sell2wales.gov.wales/

1.2

Address from which documentation may be obtained


Transport for Wales Rail Limited (Utility Buyer)

3 Llys Cadwyn, Pontypridd,

Rhondda Cynon Taf

CF37 4TH

UK


+44 2920720500


http://www.tfwrail.wales

1.3

Completed documents must be returned to:


Transport for Wales Rail Limited (Utility Buyer)

3 Llys Cadwyn, Pontypridd,

Rhondda Cynon Taf

CF37 4TH

UK


+44 2920720500


http://www.tfwrail.wales

2 Contract Details

2.1

Title

Mystery Shopper Surveys

2.2

Description of the goods or services required

Transport for Wales Rail Ltd (TfW) are seeking proposals for the provision of 50 Mystery Shopping Surveys across the network.

For more information please refer to Sub-Threshold ITT - MSS.

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=121779.

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

2.3

Notice Coding and Classification

79342310 Customer survey services
84 Transport for Wales Rail Services / Keolis Amey Operations Limited
100 UK - All
1000 WALES
1010 West Wales and The Valleys
1011 Isle of Anglesey
1012 Gwynedd
1013 Conwy and Denbighshire
1014 South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
1015 Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
1016 Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
1017 Bridgend and Neath Port Talbot
1018 Swansea
1020 East Wales
1021 Monmouthshire and Newport
1022 Cardiff and Vale of Glamorgan
1023 Flintshire and Wrexham
1024 Powys

2.4

Total quantity or scope of tender

Please refer to the Sub-Threshold ITT _ MSS document for more information.

3 Conditions for Participation

3.1

Minimum standards and qualification required

4 Administrative Information

4.1

Type of Procedure

Single stage

4.2

Reference number attributed to the notice by the contracting authority

N/a

4.3

Time Limits

Time-limit for receipt of completed tenders
    15-06-2022  Time  16:00

Estimated award date
 27-06-2022

4.5

Language or languages in which tenders or requests to participate can be drawn up

EN 

4.6

Tender Submission Postbox

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx

5 Other Information

5.1

Additional Information

(WA Ref:121779)

5.2

Additional Documentation

New - Sub-Threshold ITT - MSS
Appendix X - TFWRL Terms and Conditions

5.3

Publication date of this notice

 30-05-2022

Coding

Commodity categories

ID Title Parent category
79342310 Customer survey services Marketing services
84 Transport for Wales Rail Services / Keolis Amey Operations Limited Sell2Wales Projects

Delivery locations

ID Description
1017 Bridgend and Neath Port Talbot
1022 Cardiff and Vale of Glamorgan
1015 Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
1013 Conwy and Denbighshire
1020 East Wales
1023 Flintshire and Wrexham
1016 Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
1012 Gwynedd
1011 Isle of Anglesey
1021 Monmouthshire and Newport
1024 Powys
1014 South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
1018 Swansea
100 UK - All
1000 WALES
1010 West Wales and The Valleys

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

Document family

Notice details
Publication date:
30 May 2022
Deadline date:
15 June 2022 00:00
Notice type:
Contract Notice
Authority name:
Transport for Wales Rail Limited (Utility Buyer)
Publication date:
04 November 2022
Notice type:
Contract Award Notice
Authority name:
Transport for Wales Rail Limited (Utility Buyer)

About the buyer

Main contact:
N/a
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

Postbox

The awarding buyer has indicated that it will accept electronic responses to this notice via the Tender Submission Postbox facility.

Submit your tender response electronically in a secure environment.

To create an electronic response please click the "Add to my interest list" button at the top of the page.

For more information on the Postbox Facility please refer to the user guide:

Q&A

Ask the buyer any questions you may have relating to this notice. To ask the buyer a question or questions please click the "View Questions and Answers" button.

Additional documents

The following additional documents have been attached to this notice. To obtain these documents please select the individual file names below.

Current documents

docx
docx632.44 KB
This file may not be accessible.
pdf
pdf343.71 KB
This file may not be accessible.

Replaced documents

There are no previous versions of these documents.


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