Contract notice
Section I: Contracting 
        authority        
      
I.1) Name and addresses
  Llywodraeth Cymru / Welsh Government
  Crown Building, Cathays Park
  Cardiff
  CF10 3NQ
  UK
  
            Telephone: +44 3007900170
  
            E-mail: warmhomesprogramme.procurement@gov.wales
  
            NUTS: UKL
  Internet address(es)
  
              Main address: https://gov.wales/public-sector-procurement
  
              Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA27760
 
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://etenderwales.bravosolution.co.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://etenderwales.bravosolution.co.uk
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:
https://etenderwales.bravosolution.co.uk
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
  II.1.1) Title
Welsh Government Warm Homes Programme
            Reference number: C286/2022/2023
  II.1.2) Main CPV code
  71314000
 
  II.1.3) Type of contract
  Services
  II.1.4) Short description
  The purpose of this notice is to inform the market that of a contract opportunity for advisory services, delivery agent and independent quality assurance services for delivery of the Warm Homes Programme.
  II.1.5) Estimated total value
  Value excluding VAT: 
			225 000 000.00 
			  GBP
  II.1.6) Information about lots
  
            This contract is divided into lots:
            
        Yes
      
  Tenders may be submitted for one lot only
 
II.2) Description
  
          Lot No: 1
  
    II.2.1) Title
    Advice Services
    II.2.2) Additional CPV code(s)
    71314300
    72253100
    II.2.3) Place of performance
    NUTS code:
    UKL
Main site or place of performance:
    Pan Wales
    II.2.4) Description of the procurement
    To provide a free to access Advice service that will be available to all households in Wales. It will offer impartial advice and support on energy efficiency (and bill reduction), water efficiency (and bill reduction), income maximisation, emissions reduction, how to best use any unfamiliar energy related technologies including heat pumps and to offer basic information and advice to those looking to install their own insulation, energy efficiency or renewable energy measures.
    The Advice service will also assess a householder’s eligibility to receive Welsh Government support to plan and install energy efficiency and low carbon heating measures. In addition, they will advise on alternative support which may be relevant to a caller  .
    II.2.5) Award criteria
    Criteria below:
    
                    Quality criterion: Technical
                    / Weighting: 70
    
                    Price
                    
                      / Weighting: 
                      30%
    II.2.6) Estimated value
    Value excluding VAT: 
			14 000 000.00 
			  GBP
    II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
    
                Duration in months: 88
    
                  This contract is subject to renewal: No
                
    II.2.9) Information about the limits on the number of candidates to be invited
    II.2.10) Information about variants
    
            Variants will be accepted:
            
              No
            
    II.2.11) Information about options
    
            Options:
            
              No
            
    II.2.13) Information about European Union funds
    
            The procurement is related to a project and/or programme financed by European Union funds:
            
              No
            
    II.2.14) Additional information
    The Project and ITT details for this within eTenderWales are as follows:
    Project Number: 53590
    Itt_103000: Qualification Questionnaire
    Itt_103353: Lot 1 – Advice Services
   
  
          Lot No: 2
  
    II.2.1) Title
    Delivery Agent
    II.2.2) Additional CPV code(s)
    39715200
    39715210
    39721000
    44621220
    45331000
    45331100
    50721000
    42511110
    II.2.3) Place of performance
    NUTS code:
    UKL
Main site or place of performance:
    Pan Wales
    II.2.4) Description of the procurement
    This service is targeted at owner occupiers and privately rented homes. Households will be eligible for support if they are on low incomes or in receipt of specified means tested benefits and living in dwellings with an EPC rating of E, F and G. Additionally, people with specified health conditions living in dwellings with an EPC of D will also be eligible.
    The Delivery Agent will scope, design and deliver energy efficiency measures to   dwellings resulting in benefits of reduced energy costs and/ or improved comfort and wider outcomes for householders and carbon savings for Wales.
    II.2.5) Award criteria
    Criteria below:
    
                    Quality criterion: Technical
                    / Weighting: 70
    
                    Price
                    
                      / Weighting: 
                      30%
    II.2.6) Estimated value
    Value excluding VAT: 
			210 000 000.00 
			  GBP
    II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
    
                Duration in months: 88
    
                  This contract is subject to renewal: No
                
    II.2.9) Information about the limits on the number of candidates to be invited
    II.2.10) Information about variants
    
            Variants will be accepted:
            
              No
            
    II.2.11) Information about options
    
            Options:
            
              No
            
    II.2.13) Information about European Union funds
    
            The procurement is related to a project and/or programme financed by European Union funds:
            
              No
            
    II.2.14) Additional information
    The Project and ITT details for this within eTenderWales are as follows:
    Project Number: 53590
    Itt_103000: Qualification Questionnaire
    Itt_103357: Lot 2 – Delivery Agent
   
  
          Lot No: 3
  
    II.2.1) Title
    Independent Quality Assurance
    II.2.2) Additional CPV code(s)
    72225000
    79212000
    II.2.3) Place of performance
    NUTS code:
    UKL
Main site or place of performance:
    Pan Wales
    II.2.4) Description of the procurement
    An Independent Quality Assurance supplier will provide the Client with assurance along all stages of the Customer journey to ensure the scheme delivers its objectives and customer complaints are minimised.
    II.2.5) Award criteria
    Criteria below:
    
                    Quality criterion: Technical
                    / Weighting: 70
    
                    Price
                    
                      / Weighting: 
                      30%
    II.2.6) Estimated value
    Value excluding VAT: 
			1 470 000.00 
			  GBP
    II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
    
                Duration in months: 88
    
                  This contract is subject to renewal: No
                
    II.2.9) Information about the limits on the number of candidates to be invited
    II.2.10) Information about variants
    
            Variants will be accepted:
            
              No
            
    II.2.11) Information about options
    
            Options:
            
              No
            
    II.2.13) Information about European Union funds
    
            The procurement is related to a project and/or programme financed by European Union funds:
            
              No
            
    II.2.14) Additional information
    The Project and ITT details for this within eTenderWales are as follows:
    Project Number: 53590
    Itt_103000: Qualification Questionnaire
    Itt_103358: Lot 3 – Independent Quality Assurance
   
 
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
  III.1.2) Economic and financial standing
  Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
  Selection criteria as stated in the procurement documents
 
III.2) Conditions related to the contract
Section IV: Procedure
IV.1) Description
  IV.1.1) Type of procedure
  
                        Open procedure
                        
  IV.1.8) Information about Government Procurement Agreement (GPA)
  
                The procurement is covered by the Government Procurement Agreement:
                
        Yes
      
 
IV.2) Administrative information
  IV.2.1) Previous publication concerning this procedure
  Notice number in the OJ S:
  2023/S 000-004057
  IV.2.2) Time limit for receipt of tenders or requests to participate
  
              Date:
              25/09/2023
  
                Local time: 12:00
  IV.2.4) Languages in which tenders or requests to participate may be submitted
  EN
  CY
  IV.2.6) Minimum time frame during which the tenderer must maintain the tender
  
                Duration in months: 6 (from the date stated for receipt of tender)
              
  IV.2.7) Conditions for opening of tenders
  
              Date:
              25/09/2023
  
              Local time: 15:00
 
Section VI: Complementary information
VI.1) Information about recurrence
          This is a recurrent procurement:
          
        No
      
VI.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.3) Additional information
Please note that the contract value provided in this notice is based on the estimated potential contract value over the contract duration. This figure has been provided as guide only and is subject to future funding decisions.
The Welsh Government has adopted UKG PPN 06/21 requiring the inclusion of a Carbon Reduction Plan at the selection stage of the procurement. The Carbon Reduction Plan requirements this contract are detailed in the specification.  Further guidance can be found at Welsh Procurement Policy Note WPPN 06/21: Decarbonisation through procurement - Taking account of Carbon Reduction Plans [HTML] | GOV.WALES
NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at http://www.sell2wales.gov.wales/search/search_switch.aspx?ID=131851
Under the terms of this contract the successful supplier(s) will be required to deliver Community Benefits in support of the authority’s economic and social objectives. Accordingly, contract performance conditions may relate in particular to social and environmental considerations. The Community Benefits included in this contract are:
There will a range of Social Value indicators used to provide a quantitative measure of social value to be delivered through the life of the contract. Each bidder will be required to complete a social value response template for the lot they are bidding for. The social value response will be evaluated as part of the technical evaluation stage.
(WA Ref:131851)
The buyer considers that this contract is suitable for consortia.
VI.4) Procedures for review
  VI.4.1) Review body
  
    High Court
    Royal Courts of Justice, The Strand
    London
    WC2A 2LL
    UK
    
            Telephone: +44 2079477501
   
 
VI.5) Date of dispatch of this notice
24/08/2023