Skip to main content

We've saved some files called cookies on your device. These cookies are:

  • essential for the site to work
  • to help improve our website by collecting and reporting information on how you use it

We would also like to save some cookies to help tailor communications.

BETA
You're viewing an updated version of this service - your feedback will help us to improve it.

Contract Notice

Development of a Shared Vision, Specification and Business Plan for a Single Directory of Services

  • First published: 20 June 2025
  • Last modified: 20 June 2025
  • This file may not be fully accessible.

  •  

Information icon
You are viewing an expired notice.

Contents

Summary

OCID:
ocds-kuma6s-152480
Published by:
Wales Council for Voluntary Action
Authority ID:
AA0710
Publication date:
20 June 2025
Deadline date:
07 July 2025
Notice type:
Contract Notice
Has documents:
Yes
Has SPD:
No
Has Carbon Reduction Plan:
No

Abstract

Mae partneriaeth eang o fudiadau o’r sectorau cyhoeddus a gwirfoddol ledled Cymru wedi ymrwymo i ddod ynghyd i geisio cyflwyno Un Cyfeiriadur o Wasanaethau (DoS) ar gyfer Cymru. Bydd y platfform dwyieithog, unedig hwn yn disodli cyfeiriaduron presennol (e.e. Infoengine, Dewis Cymru, GIG 111 Cymru) ac yn darparu un ffynhonnell o wybodaeth hygyrch a dibynadwy am wasanaethau sydd ar gael ledled Cymru. Cefnogir y rhaglen gan y Chwe Nod ar gyfer Gofal Brys a Gofal mewn Argyfwng i Gymru, a bydd y comisiwn cychwynnol hwn yn hysbysu’r achos busnes dros fuddsoddiad, datblygiad a chynaliadwyedd mwy hirdymor. Rheolir y gwaith hwn gan Femorandwm Cyd-ddealltwriaeth (MoU) a lofnodwyd gan randdeiliaid cenedlaethol allweddol fel: • Llywodraeth Cymru • Iechyd Cyhoeddus Cymru • GIG Cymru • Cymdeithas Llywodraeth Leol Cymru (CLlLC) ac Awdurdodau Lleol • Data Cymru • Cyngor Gweithredu Gwirfoddol Cymru (CGGC) a Chynghorau Gwirfoddol Sirol (CVCs) fel rhan o Cefnogi Trydydd Sector Cymru (TSSW) 1.3 Diben y Comisiwn Rydym yn chwilio am bartner i weithio gyda’r mudiadau hyn i ddatblygu sylfaen strategol graidd ar gyfer dyfodol y Cyfeiriadur. Bydd hyn yn cynnwys: 1.3.1 Gweledigaeth gyffredin a gynhyrchir ar y cyd 1.3.2 Manyleb dylunio a hysbysir gan y defnyddwyr a’r system 1.3.3 Cynllun busnes cadarn sy’n cydymffurfio â’r Llyfr Gwyrdd ac arfarniad o’r opsiynau 1.3.4 Bydd y gwaith a gyflawnir yn cefnogi penderfyniadau mewnol a chynigion cyllido yn y dyfodol. ---------------------------------------------------------------------- A broad partnership of public and voluntary sector organisations across Wales have committed to coming to together in seeking to deliver a Single Directory of Services (DoS) for Wales. This unified, bilingual platform will replace multiple existing directories (e.g., Infoengine, Dewis Cymru, NHS 111 Wales) and provide a single source of accessible, trustworthy information on services available across Wales. The programme is endorsed by the All Wales Six Goals for Urgent and Emergency Care, and this initial commission will inform the business case for longer-term investment, development, and sustainability. This work is governed by a Memorandum of Understanding (MoU) signed by key national stakeholders including: • Welsh Government • Public Health Wales • NHS Wales • Welsh Local Government Association (WLGA) and Local Authorities • Data Cymru • Wales Council for Voluntary Action (WCVA), County Voluntary Councils (CVCs) as part of Third Sector Support Wales (TSSW) 1.3 Purpose of the Commission We are seeking a partner to work with these organisations to develop the core strategic foundation for the future DoS. This will include: 1.3.1 A co-produced shared vision 1.3.2 A user- and system-informed design specification 1.3.3 A robust Green Book–compliant business plan and options appraisal 1.3.4 The resulting work will support internal decision-making and future funding proposals.

Full notice text

CONTRACT NOTICE – NATIONAL

SERVICES

1 Authority Details

1.1

Authority Name and Address


Wales Council for Voluntary Action

One Canal Parade, Dumballs Road,

Cardiff

CF10 5BF

UK

Rhodri Jones

+44 1970631123

rjones@wcva.cymru

http://www.wcva.cymru
https://www.sell2wales.gov.wales

1.2

Address from which documentation may be obtained


Wales Council for Voluntary Action

One Canal Parade, Dumballs Road,

Cardiff

CF10 5BF

UK

Rhodri Jones

+44 1970631123

rjones@wcva.cymru

https://www.wcva.cymru

1.3

Completed documents must be returned to:


Wales Council for Voluntary Action

One Canal Parade, Dumballs Road,

Cardiff

CF10 5BF

UK

Rhodri Jones

+44 1970631123

rjones@wcva.cymru

https://www.wcva.cymru

2 Contract Details

2.1

Title

Development of a Shared Vision, Specification and Business Plan for a Single Directory of Services

2.2

Description of the goods or services required

Mae partneriaeth eang o fudiadau o’r sectorau cyhoeddus a gwirfoddol ledled Cymru wedi ymrwymo i ddod ynghyd i geisio cyflwyno Un Cyfeiriadur o Wasanaethau (DoS) ar gyfer Cymru. Bydd y platfform dwyieithog, unedig hwn yn disodli cyfeiriaduron presennol (e.e. Infoengine, Dewis Cymru, GIG 111 Cymru) ac yn darparu un ffynhonnell o wybodaeth hygyrch a dibynadwy am wasanaethau sydd ar gael ledled Cymru.

Cefnogir y rhaglen gan y Chwe Nod ar gyfer Gofal Brys a Gofal mewn Argyfwng i Gymru, a bydd y comisiwn cychwynnol hwn yn hysbysu’r achos busnes dros fuddsoddiad, datblygiad a chynaliadwyedd mwy hirdymor.

Rheolir y gwaith hwn gan Femorandwm Cyd-ddealltwriaeth (MoU) a lofnodwyd gan randdeiliaid cenedlaethol allweddol fel:

• Llywodraeth Cymru

• Iechyd Cyhoeddus Cymru

• GIG Cymru

• Cymdeithas Llywodraeth Leol Cymru (CLlLC) ac Awdurdodau Lleol

• Data Cymru

• Cyngor Gweithredu Gwirfoddol Cymru (CGGC) a Chynghorau Gwirfoddol Sirol (CVCs) fel rhan o Cefnogi Trydydd Sector Cymru (TSSW)

1.3 Diben y Comisiwn

Rydym yn chwilio am bartner i weithio gyda’r mudiadau hyn i ddatblygu sylfaen strategol graidd ar gyfer dyfodol y Cyfeiriadur. Bydd hyn yn cynnwys:

1.3.1 Gweledigaeth gyffredin a gynhyrchir ar y cyd

1.3.2 Manyleb dylunio a hysbysir gan y defnyddwyr a’r system

1.3.3 Cynllun busnes cadarn sy’n cydymffurfio â’r Llyfr Gwyrdd ac arfarniad o’r opsiynau

1.3.4 Bydd y gwaith a gyflawnir yn cefnogi penderfyniadau mewnol a chynigion cyllido yn y dyfodol.

----------------------------------------------------------------------

A broad partnership of public and voluntary sector organisations across Wales have committed to coming to together in seeking to deliver a Single Directory of Services (DoS) for Wales. This unified, bilingual platform will replace multiple existing directories (e.g., Infoengine, Dewis Cymru, NHS 111 Wales) and provide a single source of accessible, trustworthy information on services available across Wales.

The programme is endorsed by the All Wales Six Goals for Urgent and Emergency Care, and this initial commission will inform the business case for longer-term investment, development, and sustainability.

This work is governed by a Memorandum of Understanding (MoU) signed by key national stakeholders including:

• Welsh Government

• Public Health Wales

• NHS Wales

• Welsh Local Government Association (WLGA) and Local Authorities

• Data Cymru

• Wales Council for Voluntary Action (WCVA), County Voluntary Councils (CVCs) as part of Third Sector Support Wales (TSSW)

1.3 Purpose of the Commission

We are seeking a partner to work with these organisations to develop the core strategic foundation for the future DoS. This will include:

1.3.1 A co-produced shared vision

1.3.2 A user- and system-informed design specification

1.3.3 A robust Green Book–compliant business plan and options appraisal

1.3.4 The resulting work will support internal decision-making and future funding proposals.

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=152480.

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

2.3

Notice Coding and Classification

48610000 Database systems
72000000 IT services: consulting, software development, Internet and support
72212610 Database software development services
72300000 Data services
72320000 Database services
1000 WALES
1010 West Wales and The Valleys
1011 Isle of Anglesey
1012 Gwynedd
1013 Conwy and Denbighshire
1014 South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
1015 Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
1016 Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
1017 Bridgend and Neath Port Talbot
1018 Swansea
1020 East Wales
1021 Monmouthshire and Newport
1022 Cardiff and Vale of Glamorgan
1023 Flintshire and Wrexham
1024 Powys

2.4

Total quantity or scope of tender

Maximum £40k inc VAT

3 Conditions for Participation

3.1

Minimum standards and qualification required

Dylai cynigion gynnwys:

3.1.1 Cynnig (uchafswm o 6 tudalen) yn manylu ar:

• Eich dealltwriaeth o'r briff

• Eich dull a'ch methodoleg

• Eich tîm a'ch rolau

• Amserlen glir

• Dadansoddiad o'r gyllideb (gan gynnwys TAW)

3.1.2 Dwy enghraifft o waith perthnasol a chyfeiriadau

3.1.3 Cadarnhad o bolisïau ar GDPR, diogelu, ac yswiriant

--------------------------------------------------------

Proposals should include:

3.1.1 A proposal (max 6 pages) detailing:

• Your understanding of the brief

• Your approach and methodology

• Your team and roles

• A clear timeline

• A budget breakdown (inclusive of VAT)

3.1.2 Two examples of relevant work and references

3.1.3 Confirmation of policies on GDPR, safeguarding, and insurance

4 Administrative Information

4.1

Type of Procedure

Single stage

4.2

Reference number attributed to the notice by the contracting authority

356/2025/01

4.3

Time Limits

Time-limit for receipt of completed tenders
    07-07-2025  Time  12:00

Estimated award date
 11-07-2025

4.5

Language or languages in which tenders or requests to participate can be drawn up

EN  CY 

4.6

Tender Submission Postbox

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx

5 Other Information

5.1

Additional Information

Rhaid i ddyfynbrisiau gael eu cyflwyno ar y Ffurflen Ymateb Cyflenwyr yn Atodiad 1, ar ffurf Word (oni nodir yn wahanol), rhaid ei llenwi a’i llofnodi’n briodol (caniateir llofnodion digidol a ddiogelir gan gyfrinair).

Dylai dyfynbrisiau gael eu cyflwyno drwy GwerthwchiGymru erbyn 12pm ar 7 Gorffennaf 2025 fan bellaf. Bydd dyfynbrisiau a gyflwynir ar ôl y dyddiad cau hwn yn anghymwys.

------------------------------------------------------------

Quotations must be submitted on the Supplier Response Form in Annex 1, in Word format (unless otherwise specified), it must be duly completed and signed where appropriate (password protected digital signatures are permitted).

Quotations should be submitted via Sell2Wales no later than 7 July 2025 12:00. Quotations submitted after this deadline will be deemed ineligible.

(WA Ref:152480)

5.2

Additional Documentation

DoS Specification RfQ
DoS Specification RFQ Cymraeg

5.3

Publication date of this notice

 20-06-2025

Coding

Commodity categories

ID Title Parent category
72300000 Data services IT services: consulting, software development, Internet and support
72320000 Database services Data services
72212610 Database software development services Programming services of application software
48610000 Database systems Database and operating software package
72000000 IT services: consulting, software development, Internet and support Computer and Related Services

Delivery locations

ID Description
1017 Bridgend and Neath Port Talbot
1022 Cardiff and Vale of Glamorgan
1015 Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
1013 Conwy and Denbighshire
1020 East Wales
1023 Flintshire and Wrexham
1016 Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
1012 Gwynedd
1011 Isle of Anglesey
1021 Monmouthshire and Newport
1024 Powys
1014 South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
1018 Swansea
1000 WALES
1010 West Wales and The Valleys

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
rjones@wcva.cymru
Admin contact:
rjones@wcva.cymru
Technical contact:
N/a
Other contact:
rjones@wcva.cymru

Further information

Date Details
No further information has been uploaded.

Postbox

The awarding buyer has indicated that it will accept electronic responses to this notice via the Tender Submission Postbox facility.

Submit your tender response electronically in a secure environment.

To create an electronic response please click the "Add to my interest list" button at the top of the page.

For more information on the Postbox Facility please refer to the user guide:

Q&A

Ask the buyer any questions you may have relating to this notice. To ask the buyer a question or questions please click the "View Questions and Answers" button.

Additional documents

The following additional documents have been attached to this notice. To obtain these documents please select the individual file names below.

Current documents

docx
docx98.50 KB
This file may not be accessible.
docx
docx103.72 KB
This file may not be accessible.

Replaced documents

There are no previous versions of these documents.


0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.