Contract notice
Section I: Contracting
authority
I.1) Name and addresses
NHS Wales Shared Services Partnership
4-5 Charnwood Court,, Heol Billingsley, Parc Nantgarw
Cardiff
CF15 7QZ
UK
Telephone: +44 2920503361
E-mail: richard.allison@wales.nhs.uk
NUTS: UKL
Internet address(es)
Main address: http://www.procurement.wales.nhs.uk
Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://etenderwales.bravosolution.co.uk/web/login.shtml
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://etenderwales.bravosolution.co.uk/web/login.shtml
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Once for Wales Concerns Management System
Reference number: AW010
II.1.2) Main CPV code
48000000
II.1.3) Type of contract
Services
II.1.4) Short description
The Once for Wales Concerns Management System should be a cloud-based risk and compliance management interface solution and it should help be a step-change in managing quality, health, safety, environment, risk and compliance across the whole of NHS Wales. The key features should include incident management, investigation management, risk and compliance management, audit management, contractor management, controlled-document management, action management and reporting and analysis, with the ability to capture investigations, learn and share information across Wales.
II.1.5) Estimated total value
Value excluding VAT:
4 400 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
Yes
Tenders may be submitted for all lots
The contracting authority reserves the right to award contracts combining the following lots or groups of lots:
Lot 1 - Core System
Lot 2 - NHS Wales Advocacy Services Case Management System
Lot 3 - Risk Management including Strategic Risk Register, Board Assurance Framework & Operational Risks & Issues Log
Lot 4 - Service User feedback - collection & presentation
II.2) Description
Lot No: 1
II.2.1) Title
Core System
II.2.2) Additional CPV code(s)
48000000
II.2.3) Place of performance
NUTS code:
UKL
II.2.4) Description of the procurement
The Once for Wales Concerns Management System should be a cloud-based risk and compliance management interface solution and it should help be a step-change in managing quality, health, safety, environment, risk and compliance across the whole of NHS Wales. The key features should include incident management, investigation management, risk and compliance management, audit management, contractor management, controlled-document management, action management and reporting and analysis, with the ability to capture investigations, learn and share information across Wales.
II.2.5) Award criteria
Criteria below:
Quality criterion: Quality
/ Weighting: 70
Price
/ Weighting:
30
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: Yes
Description of renewals:
1 x 2 year option period
and
1 x 1 year option period
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
NHS Wales Advocacy Services Case Management System
II.2.2) Additional CPV code(s)
48000000
II.2.3) Place of performance
NUTS code:
UKL
II.2.4) Description of the procurement
The Once for Wales Concerns Management System should be a cloud-based risk and compliance management interface solution and it should help be a step-change in managing quality, health, safety, environment, risk and compliance across the whole of NHS Wales. The key features should include incident management, investigation management, risk and compliance management, audit management, contractor management, controlled-document management, action management and reporting and analysis, with the ability to capture investigations, learn and share information across Wales.
II.2.5) Award criteria
Criteria below:
Quality criterion: quality
/ Weighting: 70
Price
/ Weighting:
30
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: Yes
Description of renewals:
1 x 2 year period
and
1 x 1 year period
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3
II.2.1) Title
Risk Management including Strategic Risk Register, Board Assurance Framework & Operational Risks & Issues Log
II.2.2) Additional CPV code(s)
48000000
II.2.3) Place of performance
NUTS code:
UKL
II.2.4) Description of the procurement
The Once for Wales Concerns Management System should be a cloud-based risk and compliance management interface solution and it should help be a step-change in managing quality, health, safety, environment, risk and compliance across the whole of NHS Wales. The key features should include incident management, investigation management, risk and compliance management, audit management, contractor management, controlled-document management, action management and reporting and analysis, with the ability to capture investigations, learn and share information across Wales.
II.2.5) Award criteria
Criteria below:
Quality criterion: quality
/ Weighting: 70
Price
/ Weighting:
30
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: Yes
Description of renewals:
1 x 2 year period
and
1 x 1 year period
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 4
II.2.1) Title
Service User feedback - collection & presentation
II.2.2) Additional CPV code(s)
48000000
II.2.3) Place of performance
NUTS code:
UKL
II.2.4) Description of the procurement
The Once for Wales Concerns Management System should be a cloud-based risk and compliance management interface solution and it should help be a step-change in managing quality, health, safety, environment, risk and compliance across the whole of NHS Wales. The key features should include incident management, investigation management, risk and compliance management, audit management, contractor management, controlled-document management, action management and reporting and analysis, with the ability to capture investigations, learn and share information across Wales.
II.2.5) Award criteria
Criteria below:
Quality criterion: quality
/ Weighting: 70
Price
/ Weighting:
30
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: Yes
Description of renewals:
1 x 2 year period
and
1 x 1 year period
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:
Please refer to terms and Conditions in the Tender documentation.
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.2) Conditions related to the contract
III.2.2) Contract performance conditions
As per the terms and conditions in the Contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement with several operators.
Envisaged maximum number of participants to the framework agreement: 4
Justification for any framework agreement duration exceeding 4 years: Framework is for a duration of 4 years. The call of Contracts can be up to 8 years (including optional periods). A maximum of 4 suppliers can win the framework as one supplier will win each lot.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
14/03/2019
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until:
17/06/2019
IV.2.7) Conditions for opening of tenders
Date:
14/03/2019
Local time: 12:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.2) Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
VI.3) Additional information
NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on
Sell2Wales at https://www.sell2wales.gov.wales
NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at
https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=86081.
NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=89638
(WA Ref:89638)
VI.4) Procedures for review
VI.4.1) Review body
NHS Wales Shared Services Partnership
4-5 Charnwood Court,, Heol Billingsley, Parc Nantgarw
Cardiff
CF15 7QZ
UK
Telephone: +44 2920503361
Internet address(es)
URL: http://www.procurement.wales.nhs.uk
VI.5) Date of dispatch of this notice
11/02/2019