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20 Modification Notice

Microsoft Dynamics Integrated Telephony Solution for TTP

  • First published: 19 April 2022
  • Last modified: 19 April 2022
  • Version: N/A
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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-kuma6s-120522
Published by:
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
Authority ID:
AA0221
Publication date:
19 April 2022
Deadline date:
-
Notice type:
20 Modification Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The Authority procured a telephony and digital engagement system to integrate seamlessly into its Microsoft Dynamics CRM solution. The system supports the Authority's delivery of the Contact Tracing solution used in Wales in response to the Covid-19 pandemic. CPV: 48000000, 48000000.

Full notice text

Modification notice

Modification of a contract/concession during its term

Section I: Contracting entity

I.1) Name and addresses

Digital Health and Care Wales

Ty Glan yr Afon, 21 Cowbridge Road East

Cardiff

CF11 9AD

UK

Contact person: Laura Panes

Telephone: +44 2920502109

E-mail: laura.panes@wales.nhs.uk

NUTS: UK

Internet address(es)

Main address: http://www.procurement.wales.nhs.uk

Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Microsoft Dynamics Integrated Telephony Solution for TTP

Reference number: P642.17

II.1.2) Main CPV code

48000000

 

II.1.3) Type of contract

Supplies

II.2) Description

II.2.2) Additional CPV code(s)

48000000

II.2.3) Place of performance

NUTS code:

UK


Main site or place of performance:

Across sites within the NHS in Wales

II.2.4) Description of the procurement

The Authority procured a telephony and digital engagement system to integrate seamlessly into its Microsoft Dynamics CRM solution. The system supports the Authority's delivery of the Contact Tracing solution used in Wales in response to the Covid-19 pandemic.

II.2.7) Duration of the contract, framework agreement, dynamic purchasing system or concession

Duration in months: 24

N/A

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2020/S 106-258321

Section V: Award of contract/concession

Contract No: P642.17

Title: Microsoft Dynamics Integrated Telephony Solution for TTP

V.2 Award of contract/concession

V.2.1) Date of conclusion of the contract/concession

05/04/2022

V.2.2) Information about tenders

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor/concessionaire

Solgari Limited

26 Fair Street, Drogheda, County Louth

Ireland

IE

E-mail: edward.grant@solgari.com

NUTS: IE0

The contractor/concessionaire is an SME: Yes

V.2.4) Information on value of the contract/lot/concession (excluding VAT)

Total value of the contract/lot: /concession: 1 436 725.00  GBP

Section VI: Complementary information

VI.3) Additional information

(WA Ref:120522)

VI.4) Procedures for review

VI.4.1) Review body

High Court

Royal Courts of Justice, The Strand

London

WC2A 2LL

UK

Telephone: +44 2079477501

VI.5) Date of dispatch of this notice

19/04/2022

Section VII: Modifications to the contract/concession

VII.1) Description of the procurement after the modifications

VII.1.1) Main CPV code

72000000

 

VII.1.2) Additional CPV code(s)

VII.1.3) Place of performance

NUTS code:

UK


Main site or place of performance:

Across sites within the NHS in Wales

VII.1.4) Description of the procurement

DHCW is seeking to exercise a further twelve (12) month extension, beyond the intended contract term. A contract extension is required to enable the ongoing delivery of the telephony solution which underpins Test Trace Protect (“TTP”) and supports the management of the Covid-19 Pandemic.

VII.1.5) Duration of the contract, framework agreement, dynamic purchasing system or concession

Duration in months: 12

N/A

VII.1.6) Information on value of the contract/lot/concession (excluding VAT)

Total value of the procurement: 1 162 458.00 GBP

The contract/concession has been awarded to a group of economic operators: No

VII.1.7) Name and address of the contractor/concessionaire

Solgari Limited

26 Fair Street, Drogheda, County Louth

Ireland

IE

E-mail: edward.grant@solgari.com

NUTS: IE0

The contractor/concessionaire is an SME: Yes

VII.2) Information about modifications

VII.2.1) Description of the modifications

Extension of contract term for a further twelve (12) months from 1st June 2022 to 31st May 2023.

VII.2.2) Reasons for modification

Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee

Description of the circumstances which rendered the modification necessary and explanation of the unforeseen nature of these circumstances:

In order to secure an appropriate supplier to ensure a new contract was in situ to replace the current contract, DHCW conducted a further competition via the NPS Framework, Lot 5 – IT Solutions. As a result, DHCW received three (3) responses, all of which were evaluated in accordance with our published evaluation criteria. Unfortunately, the procurement has been aborted as upon evaluation, none of the bids received provided a comparable solution that fully meets the Authority’s requirements. During this time the status of the pandemic has also changed and the requirement for this service is also anticipated to change accordingly. The current Contract expires in May 2022 and as such there is now insufficient time to undertake a secondary procurement and complete all off-boarding and on-boarding activities. The extension will enable NHS Wales to continue contact tracing until 31st May 2023 or until such time as Welsh Government advises that contact tracing can be stood down.

VII.2.3) Increase in price

Updated total contract value before the modifications (taking into account possible earlier contract modifications and price adaptions and, in the case of Directive 2014/23/EU, average inflation in the Member State concerned)

Value excluding VAT: 2 324 917.60 Currency: GBP

Total contract value after the modifications

Value excluding VAT: 3 487 375.60 Currency: GBP

Coding

Commodity categories

ID Title Parent category
48000000 Software package and information systems Computer and Related Services

Delivery locations

ID Description
1017 Bridgend and Neath Port Talbot
1022 Cardiff and Vale of Glamorgan
1015 Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
1013 Conwy and Denbighshire
1020 East Wales
1023 Flintshire and Wrexham
1016 Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
1012 Gwynedd
1011 Isle of Anglesey
1021 Monmouthshire and Newport
1024 Powys
1014 South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
1018 Swansea
1000 WALES
1010 West Wales and The Valleys

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
laura.panes@wales.nhs.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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