Contract notice
Section I: Contracting
authority
I.1) Name and addresses
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
4-5 Charnwood Court,, Heol Billingsley, Parc Nantgarw
Cardiff
CF15 7QZ
UK
Contact person: Sophie Stacey
Telephone: +44 2921508274
E-mail: sophie.stacey@wales.nhs.uk
NUTS: UK
Internet address(es)
Main address: http://nwssp.nhs.wales/ourservices/procurement-services/
Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://etenderwales.bravosolution.co.uk/web/login.shtml
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://etenderwales.bravosolution.co.uk/web/login.shtml
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Welsh Transgender Peer Support Service
II.1.2) Main CPV code
85312300
II.1.3) Type of contract
Services
II.1.4) Short description
Cardiff & Vale UHB are seeking an organisation to provide a Peer Support Service to trans and gender diverse people who are currently being seen by the Welsh Gender Service.
II.1.5) Estimated total value
Value excluding VAT:
80 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
85312300
98000000
85323000
II.2.3) Place of performance
NUTS code:
UKL
Main site or place of performance:
The Welsh Gender Service will be provided from the Welsh Gender Clinic at St David’s Hospital, Cardiff and online.
II.2.4) Description of the procurement
Cardiff & Vale Health UHB host the Welsh Gender Service which consists of a multi-disciplinary Wales Gender Team, Local Gender Teams in each Health Board and Direct Enhanced Support to improve support in Primary Care.
Cardiff & Vale UHB are seeking an organisation to provide a Peer Support Service to trans and gender diverse people who are currently being seen by the Welsh Gender Service.
The service will consist of attending appointments to provide face to face support, contacting patients via telephone to engage and signpost patients to accessible services alongside this peer support service and to develop a relationship between the Health Board and the awarded organisation to transform the current patient experience into an improved and consistent pathway.
Bidders are to express their interest to undertake the following aims:
A Peer Support Service for patients identified by clinicians, that will be delivered by people with a lived experience of transition or gender incongruence or diversity;
This would include providing appropriate and timely information and support services to patients where the relevant clinician is of the opinion that this will support the clinical work being undertaken by the Welsh Gender Service
Manage and provide support to a Stakeholder Network which will inform the ongoing development of the Welsh Gender Service
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
80 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start:
01/07/2023
End:
30/06/2024
This contract is subject to renewal: Yes
Description of renewals:
The initial term of contract is 12 months, with the option to extend for a further 12 months.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.12) Information about electronic catalogues
Tenders must be presented in the form of electronic catalogues or include an electronic catalogue
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.2) Conditions related to the contract
III.2.2) Contract performance conditions
Bidders must ensure they adhere to NHS Wales Terms and Conditions for the supply of Services
III.2.3) Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2022/S 000-036036
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
23/02/2023
Local time: 14:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.7) Conditions for opening of tenders
Date:
23/02/2023
Local time: 14:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
Yes
Estimated timing for further notices to be published:
We anticipate this to be a recurring requirement
VI.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.3) Additional information
The awarded bidder will be expected to provide:
Peer Support Element
-Psycho-social support services alongside the medical pathway
-Information, signposting, advocacy and practical support
-Initial contact call following referral from the Welsh Gender Team within a timescale TBC
-Where initial contact call not successful, subsequent attempts to contact by phone and any other means agreed by clinician and patient
-A range of Peer Support options available for patients to access
-Improved patient experience
-Presence in the Welsh Gender Service for one day each week
Stakeholder Network Element
-Actively recruiting stakeholders to the group
-Developing/maintaining an appropriate TOR
-Supporting the group to elect a Chair and Vice Chair
-Hosting and scheduling online meetings and administration associated with this
-Provision of an agenda a week before the meeting
-Brief note taking during the meeting, with actions to be captured in an action log
-Circulation of action log not more than 10 calendar days after the meeting
-Supporting the Chair and Vice Chair with any other reasonable requests related to the running of the stakeholder group
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Following award of the tender, the successful bidder will be monitored against the following Key Performance Indicators:
-Improved mental health and wellbeing
-Increased knowledge, confidence and understanding in transition processes
-Increased trust and confidence in the Welsh Gender Service
-Improved patient experience.
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The successful bidder will be expected to provide services in line with the NHS Wales Terms and Conditions for Provision of Services.
NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at http://www.sell2wales.gov.wales/search/search_switch.aspx?ID=128775
(WA Ref:128775)
VI.4) Procedures for review
VI.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
UK
Telephone: +44 2079477501
VI.5) Date of dispatch of this notice
02/02/2023