Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
NHS Wales Informatics Service as hosted by Velindre University NHS Trust
Ty Glan yr Afon, Cowbridge Road East
Cardiff
CF11 9AD
UK
Telephone: +44 7786635674
E-mail: Matthew.perrott@wales.nhs.uk
NUTS: UK
Internet address(es)
Main address: http://www.procurement.wales.nhs.uk
Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Integrated Telephony System
Reference number: P642.17
II.1.2) Main CPV code
48000000
II.1.3) Type of contract
Supplies
II.1.4) Short description
The Authority requires a telephony and digital engagement system that can be integrated seamlessly into its Microsoft Dynamics CRM solution.
The system is to support the Authority's delivery of Ca the Contact Tracing solution to be used in Wales in response to the Covid 19 pandemic and as such requires the delivered system to be integrated within 48 hours of availability.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
2 906 147.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
48000000
II.2.3) Place of performance
NUTS code:
UKL
Main site or place of performance:
any and all public sector organisations in Wales
II.2.4) Description of the procurement
The contract is for the purchase of 3,000 licenses and services required for agents to contact citizens of Wales that are confirmed or strongly believed to have, Coronavirus.
The solution enables all communication and functionality through Microsoft Dynamics with channels including voice, chat, SMS, compliance and security. This would enable the Dynamics CRM to be accessed and used by call handlers whether they are based in Local Authorities, Health Boards, Trusts or other locations.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
Yes
Description of options:
The Authority may extend the initial 12 month agreement by up to a further 12 months if required.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
Extreme urgency brought about by events unforeseeable for the contracting authority and in accordance with the strict conditions stated in the Directive
Explanation
The Covid-19 pandemic creates a situation of extreme urgency in terms of risk to public health, which was unforeseeable to the contracting authority. One of the key strategies for dealing with the pandemic and minimising further spread of Covid-19 is contact tracing. The system which is the subject matter of this contract is necessary to enable the Contact Tracing System in Wales to function and, as set out above, is required to be integrated within 48 hours of availability. Therefore, the time limits for the open or restricted procedures or competitive procedures with negotiation cannot be complied with (even using the shortened time limits available). Accordingly, the contracting authority is entitled to make this award under Regulation 32(2)(c) of the Public Contracts Regulations 2015. This notice is a "relevant contract award notice" for the purposes of Regulation 93(3) of the Public Contracts Regulations 2015 and the contracting authority relies on the provisions in Regulation 93(2), (3) and (4) in relation to the applicable limitation period.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
Section V: Award of contract
Contract No: P642.17
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
29/01/2020
V.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 0
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Solgari
20 Windsor Place
Dublin
D02PX73
IE
Telephone: +44 808238958
NUTS: IE061
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 2 906 147.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
(WA Ref:101979)
VI.4) Procedures for review
VI.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
UK
Telephone: +44 2079477501
VI.5) Date of dispatch of this notice
29/05/2020