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01 Prior Information Notice (PIN)

Contract for Electronic Call Monitoring, Staff Rostering and Care Planning System for Swansea Council’s Domiciliary Care Services

  • First published: 29 June 2020
  • Last modified: 29 June 2020
  • Version: N/A
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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-kuma6s-102501
Published by:
City & County of Swansea
Authority ID:
AA0254
Publication date:
29 June 2020
Deadline date:
-
Notice type:
01 Prior Information Notice (PIN)
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Swansea Council has published this Prior Information Notice (‘PIN’) to seek to establish market options for an Electronic Call Monitoring, Staff Rostering and Care Planning System for its internal Domiciliary Care Service. The Council supports approximately 300 individuals at any one time and this is provided by a number of different services and teams within each service. We have approximately 270 care staff, 8 managers and 15 admin staff. Our current arrangements are due to end on 31st March 2021 and we looking for a solution to be procured, tested and implemented by 1st April 2021 for a period of 3 years with the option to extend for a further 2 years. We would be interested in hearing from you if: - You have an existing electronic call monitoring, staff rostering and care planning solution - Your solution supports various rota patterns, including an 18 week rolling rota - You are able to offer a solution that is cloud based with UK data centres and includes a mobile application to be used by front line care staff - You are able to meet the time scales as stated above Following a failed procurement exercise earlier this year, the Council is seeking to determine the most appropriate approach to any future procurement exercise and therefore seeks the views of interested parties to help inform the process. To this end, interested parties are invited to initially submit a response to Michelle Glen, at michelle.glen@swansea.gov.uk, no later than 10th July 2020. Please provide: 1. Name of your organisation and brief description of its background and experience 2. An outline of the key features of your solution 3. An approximate cost for a contract term and indicative values as specified above 4. Any other comments/suggestions CPV: 48600000, 48000000, 48613000.

Full notice text

Prior information notice

This notice is for prior information only

Section I: Contracting authority

I.1) Name and addresses

City & County of Swansea

Civic Centre

Swansea

SA1 3SN

UK

Telephone: +44 1792637242

E-mail: procurement@swansea.gov.uk

NUTS: UKL18

Internet address(es)

Main address: http://www.swansea.gov.uk

Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0254

I.3) Communication

Additional information can be obtained from the abovementioned address


I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Contract for Electronic Call Monitoring, Staff Rostering and Care Planning System for Swansea Council’s Domiciliary Care Services

II.1.2) Main CPV code

48600000

 

II.1.3) Type of contract

Supplies

II.1.4) Short description

Swansea Council has published this Prior Information Notice (‘PIN’) to seek to establish market options for an Electronic Call Monitoring, Staff Rostering and Care Planning System for its internal Domiciliary Care Service. The Council supports approximately 300 individuals at any one time and this is provided by a number of different services and teams within each service. We have approximately 270 care staff, 8 managers and 15 admin staff. Our current arrangements are due to end on 31st March 2021 and we looking for a solution to be procured, tested and implemented by 1st April 2021 for a period of 3 years with the option to extend for a further 2 years.

We would be interested in hearing from you if:

- You have an existing electronic call monitoring, staff rostering and care planning solution

- Your solution supports various rota patterns, including an 18 week rolling rota

- You are able to offer a solution that is cloud based with UK data centres and includes a mobile application to be used by front line care staff

- You are able to meet the time scales as stated above

Following a failed procurement exercise earlier this year, the Council is seeking to determine the most appropriate approach to any future procurement exercise and therefore seeks the views of interested parties to help inform the process. To this end, interested parties are invited to initially submit a response to Michelle Glen, at michelle.glen@swansea.gov.uk, no later than 10th July 2020. Please provide:

1. Name of your organisation and brief description of its background and experience

2. An outline of the key features of your solution

3. An approximate cost for a contract term and indicative values as specified above

4. Any other comments/suggestions

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

48000000

48613000

II.2.3) Place of performance

NUTS code:

UKL18


Main site or place of performance:

Civic Centre, Swansea, Wales, UK

II.2.4) Description of the procurement

Swansea Council has published this Prior Information Notice (‘PIN’) to seek to establish market options for an Electronic Call Monitoring, Staff Rostering and Care Planning System for its internal Domiciliary Care Service. The Council supports approximately 300 individuals at any one time and this is provided by a number of different services and teams within each service. We have approximately 270 care staff, 8 managers and 15 admin staff. Our current arrangements are due to end on 31st March 2021 and we looking for a solution to be procured, tested and implemented by 1st April 2021 for a period of 3 years with the option to extend for a further 2 years.

We would be interested in hearing from you if:

- You have an existing electronic call monitoring, staff rostering and care planning solution

- Your solution supports various rota patterns, including an 18 week rolling rota

- You are able to offer a solution that is cloud based with UK data centres and includes a mobile application to be used by front line care staff

- You are able to meet the time scales as stated above

Following a failed procurement exercise earlier this year, the Council is seeking to determine the most appropriate approach to any future procurement exercise and therefore seeks the views of interested parties to help inform the process. To this end, interested parties are invited to initially submit a response to Michelle Glen, at michelle.glen@swansea.gov.uk, no later than 10th July 2020. Please provide:

1. Name of your organisation and brief description of its background and experience

2. An outline of the key features of your solution

3. An approximate cost for a contract term and indicative values as specified above

4. Any other comments/suggestions

II.3) Estimated date of publication of contract notice:

31/07/2020

Section IV: Procedure

IV.1) Description

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

Section VI: Complementary information

VI.3) Additional information

Responses to this Prior Information Notice are understood by all parties to be purely informal and will not form part of any subsequent

procurement process.

Not responding to this Prior Information Notice shall not prevent any economic operator from participating in any future procurement

process.

The publication of this Prior Information Notice does not signify the beginning of any formal procurement process and does not constitute

a commitment by the Council to undertake any future procurement process.

The Council may withdraw or amend any information contained in this Prior Information Notice at any time and without notice

(WA Ref:102501)

VI.5) Date of dispatch of this notice

25/06/2020

Coding

Commodity categories

ID Title Parent category
48600000 Database and operating software package Software package and information systems
48613000 Electronic data management (EDM) Database systems
48000000 Software package and information systems Computer and Related Services

Delivery locations

ID Description
1018 Swansea

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
procurement@swansea.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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