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Notice Details

Title: Live Fear Free Helpline
Published by: Welsh Government
Publication Date: 09/03/2015
Deadline Date: 17/04/2015
Deadline Time: 14:00
Notice Type: Contract Notice
Has Documents: No
Has ESPD: No
Abstract: Welsh Government currently funds the All Wales Domestic Abuse and Sexual Violence Helpline, a bilingual information sign-posting service, to help and guide people with experience of domestic abuse or sexual violence, who are in need of information or access to support services. The Helpline is open to victims from all genders (including transgender) and all types of relationship. There is also no age limit or ethnicity barrier to calling the Helpline as gender-based violence, domestic abuse and sexual violence can affect anyone.
The Welsh Government is re-tendering for the delivery of the All Wales Domestic Abuse and Sexual Violence Helpline – to be known as the Live Fear Free Helpline following the award of the contract.
Welsh Government wishes to enter into a contract for the Live Fear Free Helpline for an initial period of 36 months, with an option to extend for 2 years subject to annual reviews. They are looking to appoint a Provider who can demonstrate they fully understand and can meet the requirements outlined in the Invitation to Tender (ITT) document, through proven knowledge, experience and robust governance arrangements.
CPV: 72253000, 98000000.

CONTRACT NOTICE – OFFICIAL JOURNAL

Section I: Contracting Authority

I.1)

Name, Address and Contact Point(s)


Welsh Government

Corporate Procurement (Procurement), CP2 Cathays Park

Cardiff

CF10 3NQ

UK

Jenna Dillon

+44 3000628803



http://wales.gov.uk/?skip=1&lang=en

http://www.sell2wales.gov.uk/search/Search_AuthProfile.aspx?ID=AA0007

www.etenderwales.bravosolution.co.uk

www.etenderwales.bravosolution.co.uk
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I.2)

Type of contracting Authority and Main Activity or Activities

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No

Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority

Live Fear Free Helpline

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

II.1.2(c))

Type of service contract

27

II.1.2)

Main site or location of works, place of delivery or performance

Wales



UKL

II.1.3)

This notice involves

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II.1.4)

Information on framework agreement (if applicable)

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Number of participants to the framework agreement envisaged

Duration of the framework agreement

Justification for a framework agreement the duration of which exceeds four years

Estimated total value of purchases for the entire duration of the framework agreement

Frequency and value of the contracts to be awarded

II.1.5)

Short description of the contract or purchase(s)

Welsh Government currently funds the All Wales Domestic Abuse and Sexual Violence Helpline, a bilingual information sign-posting service, to help and guide people with experience of domestic abuse or sexual violence, who are in need of information or access to support services. The Helpline is open to victims from all genders (including transgender) and all types of relationship. There is also no age limit or ethnicity barrier to calling the Helpline as gender-based violence, domestic abuse and sexual violence can affect anyone.

The Welsh Government is re-tendering for the delivery of the All Wales Domestic Abuse and Sexual Violence Helpline – to be known as the Live Fear Free Helpline following the award of the contract.

Welsh Government wishes to enter into a contract for the Live Fear Free Helpline for an initial period of 36 months, with an option to extend for 2 years subject to annual reviews. They are looking to appoint a Provider who can demonstrate they fully understand and can meet the requirements outlined in the Invitation to Tender (ITT) document, through proven knowledge, experience and robust governance arrangements.

NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at http://www.sell2wales.gov.uk/search/search_switch.aspx?ID=23777

II.1.6)

Common Procurement Vocabulary (CPV)

72253000
98000000

II.1.7)

Contract covered by the Government Procurement Agreement (GPA)

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II.1.8)

Division into lots

No

II.1.9)

Will variants be accepted

No

II.2)

Quantity or Scope of the Contract

II.2.1)

Total quantity or scope

The Client wishes to enter into a contract for 3 years, with a contract start date of 01 October 2015 and end date of 30 September 2018. The Client will have the option to utilise a 2 year extension period, however this will be subject to annual performance reviews.

The Value stated within this notice is the value for the full 5 year contract and includes the value of any subsequent extension period utlised, excluding VAT.

Note: It is the intention of the Client to award this contract from 01 July 2015, although it will not commence until 01 October 2015, to allow a sufficient contract handover period.

1800000
GBP

II.2.2)

Options

Provisional timetable for recourse to these options

Number of possible renewals

In the case of renewable supplies or service contracts, estimated time frame for subsequent contracts

II.3)

Duration of the contract or limit for completion

 01-10-2015 30-09-2018

Section III: Legal, Economic, Financial and Technical Information

III.1)

Conditions Relating to the Contract

III.1.1)

Deposits and guarantees required

The awarding authority reserves the right to request parent company and/or other guarantees of performance and financial liability.

III.1.2)

Main Terms of financing and payment and/or reference to the relevant provisions

Payment terms will be indicated in the contract documents. Tenders to be priced in Sterling. Payment to be made in Sterling only.

III.1.3)

Legal form to be taken by the grouping of suppliers, contractors or service providers to whom the contract is to be awarded

No special legal form required but joint and several liability to be assumed by all group bidders before acceptance.

III.1.4)

Other particular conditions to which the performance of the contract is subject

III.2)

Conditions for Participation

III.2.1)

Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers


Details are provided on www.etenderwales.bravosolution.co.uk within the 'Qualification' section.

III.2.2)

Economic and financial capacity


Details are provided on www.etenderwales.bravosolution.co.uk within the 'Qualification' envelope.




III.2.3)

Technical capacity




Details are provided on www.etenderwales.bravosolution.co.uk and in the ITT documents


III.2.4)

Reserved contracts

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Section IV: Procedure

IV.1)

Type of Procedure


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Justification for the choice of accelerated procedure

IV.1.1)

Have candidates already been selected?

No

IV.1.2)

Limitations on the number of operators who will be invited to tender or to participate

Objective criteria for choosing the limited number of candidates

IV.1.3)

Reduction of the number of operators during the negotiation or dialogue

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IV.2)

Award Criteria

No


Yes

No

IV.2.2)

An electronic auction will be used

No

IV.3 Administrative Information

IV.3.1)

Reference number attributed to the notice by the contracting authority

C285/2014/2015

IV.3.2)

Previous publication(s) concerning the same contract

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Other previous publications

IV.3.3)

Conditions for obtaining specifications and additional documents



 


IV.3.4)

Time-limit for receipt of tenders or requests to participate

 17-04-2015  14:00

IV.3.5)

Date of dispatch of invitations to tender or to participate to selected candidates


IV.3.6)

Language or languages in which tenders or requests to participate can be drawn up

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Welsh


IV.3.7)

Minimum time frame during which the tenderer must maintain the tender 

IV.3.8)

Conditions for opening tenders





Section VI: Other Information

VI.1)

Indicate whether this procurement is a recurrent one and the Estimated timing for further notices to be published


Within three years of contract award date.

VI.2)

Does the contract relate to a Project/Programme financed by Community Funds?

No



VI.3)

Additional Information

You may find it helpful to contact your regional Business Wales centre to seek general advice and guidance if you are considering tendering for public sector contracts. Potential bidders in Wales can access services at:

http://business.wales.gov.uk/growing-business/welsh-government-support-1/supplier-development-service-0

The Welsh Government, on behalf of the Welsh Ministers, will be conducting this procurement exercise through the etenderwales portal

https://etenderwales.bravosolution.co.uk. Tender documents and other information must be downloaded from and returned through this portal. any further assistance the BravoSolution helpdesk is available on:

Email: help@bravosolution.co.uk Phone: 0800 368 4850 / Fax: 020 7060 0480

E-TENDER ACCESS INFORMATION:

- Go to https://etenderwales.bravosolution.co.uk

- The first person from your Organisation to use the Platform will be required to register on behalf of the Organisation.

- Registration involves accepting a User Agreement, and providing basic information about your Organisation and about the User performing - The User who performs the Registration becomes the Super User for the Organisation.

- On registering on the Platform the Super User will select a Username and will receive a password.

- The Password will be sent by e-mail to the email address that was specified in the User Details section of the Registration page.

- In order to log-in to the Platform please enter your Username and Password.

- Note: If you forget your Password then visit the homepage and click “Forgot your password?”

- Registration should only be performed once for each Organisation.

- If you think that someone in your Organisation may have already registered on this Platform then you must not register again.

- Please contact the person who Registered (i.e. the Super User) in order to arrange access to the Platform.

- Contact the Helpdesk immediately if you are unable to contact the Super User (for example if they have left your Organisation).

- Note: If your Organisation is already registered on the Platform then you must not make any additional registration. Please contact the Helpdesk access to the Platform.

- Tenders must be uploaded to the BravoSolution portal by 2pm

HOW TO FIND THE ITT:

- Once logged in you must click on ‘ITT’s Open to all Suppliers’

- The etender references for this contract are: Project_29573 and itt_46135.

- Click on the title to access summary details of the contract. If you are still interested in submitting a tender, click the ‘Express an Interest button’. move the ITT from the ‘Open to all Suppliers’ area to the ‘My ITT’s’ on the home page.

- You will then see the full details of the ITT in the qualification and technical envelopes along with any relevant documents in the ‘Attachments’ - Should you have any questions on the ITT, please use the ‘Messages’ area to contact the buyer directly – Please do not contact the named person this notice.

(WA Ref:23777)

Under the terms of this contract the successful supplier(s) will be required to deliver Community Benefits in support of the authority’s economic and social objectives. Accordingly, contract performance conditions may relate in particular to social and environmental considerations. The Community Benefits included in this contract are:

Training and Employment Opportunities.

VI.4)

Procedures for appeal

VI.4.1)

Body responsible for appeal procedures










Body responsible for mediation procedures










VI.4.2)

Lodging of appeals

VI.4.3)

Service from which information about the lodging of appeals may be obtained










VI.5)

Dispatch date of this Notice

 09-03-2015

Information added to the notice since publication.

Additional information added to the notice since it's publication.
DateDetails
12/03/2015 13:18Contract Value Clarification

Please note that all prices quoted are exclusive of VAT as per Procurement Regulations to ensure a level playing field which is stated clearly in the pricing schedule. The value range is £360,000 to £375,000 per annum excluding VAT and prices submitted must not exceed the £375,000 annual value.
13/04/2015 17:41Estimated contract value

As a result of a review of the estimated value of this contract it has become apparent that the impact of VAT was not accounted for. Therefore when the Client (in compliance with the EU Procurement Regulations which requires that the indicative value of all contracts must be advertised Net of VAT) initially advertised this contract, there appeared to be a reduction of £76,000 per annum on the contract value – the cost of the VAT – when compared to the value for the period of the previous contract (from 2011 to 2015). However, it was never the intention of the Client to reduce the budget available for this contract and as a result we can confirm that the estimated value of this service per annum is £455,000 (excluding VAT) and not that previously advertised of £360,000 - £375,000 (excluding VAT).
Main Contact: N/a
Admin Contact: N/a
Technical Contact: N/a
Other Contact: N/a

Commodity Categories

Commodity Categories
IDTitleParent Category
72253000Helpdesk and support servicesSystem and support services
98000000Other community, social and personal servicesOther Services

Delivery Locations

Delivery Locations
IDDescription
1017Bridgend and Neath Port Talbot
1022Cardiff and Vale of Glamorgan
1015Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
1013Conwy and Denbighshire
1020East Wales
1023Flintshire and Wrexham
1016Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
1012Gwynedd
1011Isle of Anglesey
1021Monmouthshire and Newport
1024Powys
1014South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
1018Swansea
1000WALES
1010West Wales and The Valleys

Alert Region Restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

Alert Region Restrictions
There are no alert restrictions for this notice.

Document Family

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MAR075334: Live Fear Free Helpline
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Deadline: 17/04/2015
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Publication Date: 31/07/2015
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Authority name: Welsh Government

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