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Notice Details

Title: SU201(22) Defining and Initiating Information Systems Services Transformation
OCID: ocds-kuma6s-120855
Published by: Swansea University
Authority ID: AA0345
Publication Date: 28/04/2022
Deadline Date: 16/05/2022
Deadline Time: 14:00
Notice Type: Contract Notice
Has Documents: No
Has ESPD: No
Abstract: The Information Services & Systems department of Swansea University is
preparing for significant investment in systems over the next 3 to 5 years that will
establish a modern digital experience matched to the current and future needs of
education, research, innovation, and partnership at Swansea University
As part of their transformation, the ISS department will undergo significant
change of internal processes, systems, and controls to ensure investment in
technology delivers both effectively (do the right things) and efficiently (achieve
good value for money).
Swansea ISS department are inviting tenders from interested external partners
to work with them over a 4-month period to:
1. Initiate early wins by introducing a working model for Continuous
Improvement in the current context of the department
2. Commence service stabilisation by developing a design for the near term introduction of a consolidated IT Service Desk suited to current
and reasonably foreseeable needs
3. Co-design and create a coherent transformation plan that includes an
end state operating model and practical change management plan
(for planning purposes scope is ITIL v4 or equivalent)

CONTRACT NOTICE – NATIONAL

SERVICES

1 Authority Details

1.1

Authority Name and Address


Swansea University

Procurement Office, Swansea University, Singleton Park,

Swansea

SA2 8PP

UK

Rhian Nurse

+44 1792602779


www.swansea.ac.uk
https://etenderwales.bravosolution.co.uk/home.html
https://etenderwales.bravosolution.co.uk/home.html

1.2

Address from which documentation may be obtained

As in 1.1

1.3

Completed documents must be returned to:

As in 1.1

2 Contract Details

2.1

Title

SU201(22) Defining and Initiating Information Systems Services Transformation

2.2

Description of the goods or services required

The Information Services & Systems department of Swansea University is

preparing for significant investment in systems over the next 3 to 5 years that will

establish a modern digital experience matched to the current and future needs of

education, research, innovation, and partnership at Swansea University

As part of their transformation, the ISS department will undergo significant

change of internal processes, systems, and controls to ensure investment in

technology delivers both effectively (do the right things) and efficiently (achieve

good value for money).

Swansea ISS department are inviting tenders from interested external partners

to work with them over a 4-month period to:

1. Initiate early wins by introducing a working model for Continuous

Improvement in the current context of the department

2. Commence service stabilisation by developing a design for the near term introduction of a consolidated IT Service Desk suited to current

and reasonably foreseeable needs

3. Co-design and create a coherent transformation plan that includes an

end state operating model and practical change management plan

(for planning purposes scope is ITIL v4 or equivalent)

NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=120855

2.3

Notice Coding and Classification

72221000 Business analysis consultancy services
73220000 Development consultancy services
79400000 Business and management consultancy and related services
1017 Bridgend and Neath Port Talbot
1018 Swansea

2.4

Total quantity or scope of tender

3 Conditions for Participation

3.1

Minimum standards and qualification required

4 Administrative Information

4.1

Type of Procedure

Single stage - Any candidate may submit a tender.

4.2

Reference number attributed to the notice by the contracting authority

N/a

4.3

Time Limits

Time-limit for receipt of completed tenders
    16-05-2022  Time  14:00

Estimated award date
 20-06-2022

4.5

Language or languages in which tenders or requests to participate can be drawn up

EN  CY 

4.6

Tender Submission Postbox

5 Other Information

5.1

Additional Information

(WA Ref:120855)

The buyer considers that this contract is suitable for consortia bidding.

5.2

Additional Documentation

5.3

Publication date of this notice

 28-04-2022

Information added to the notice since publication.

Additional information added to the notice since it's publication.
No further information has been uploaded.
Main Contact: N/a
Admin Contact: N/a
Technical Contact: N/a
Other Contact: N/a

Commodity Categories

Commodity Categories
IDTitleParent Category
72221000Business analysis consultancy servicesSystems and technical consultancy services
79400000Business and management consultancy and related servicesBusiness services: law, marketing, consulting, recruitment, printing and security
73220000Development consultancy servicesResearch and development consultancy services

Delivery Locations

Delivery Locations
IDDescription
1017Bridgend and Neath Port Talbot
1018Swansea

Alert Region Restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

Alert Region Restrictions
There are no alert restrictions for this notice.

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