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Notice Details

Title: Launch of Services and Early Years & Play Awards Event - SPOC, Chat Bot, Awards Event
OCID: ocds-kuma6s-123416
Published by: City & County of Swansea
Authority ID: AA0254
Publication Date: 25/07/2022
Deadline Date: 25/08/2022
Deadline Time: 12:00
Notice Type: Contract Notice
Has Documents: No
Has SPD: No
Abstract: Swansea Council is looking to appoint a maximum of 3 suppliers to undertake a review of the Single Point of Contact (SPOC) service and plan to deliver a relaunch of the service, integrate a Chat Bot and help to organise and manage an Early Years and Plan a Workforce awards event.
Suppliers delivering on the Single Point of Contact launch and Chat Bot will be required to liaise with each other to develop a Chat Bot that is relevant to SPOC service users, agree ‘go live’ that is timed with the SPOC launch.
Suppliers will be required to maintain communication with both SPOC teams and the Family Information Service (FIS). This could be via meetings, email exchange etc. We would also anticipate that the supplier for all 3 lots would manage communications between themselves and others who they in list to deliver.
Suppliers may submit a bid for each individual lot or for multiple lots.

CONTRACT NOTICE – NATIONAL

SERVICES

1 Authority Details

1.1

Authority Name and Address


City & County of Swansea

Civic Centre,

Swansea

SA1 3SN

UK

Claire Bevan

+44 1792637242


http://www.swansea.gov.uk/dobusiness
https://etenderwales.bravosolution.co.uk/web/login.shtml
https://etenderwales.bravosolution.co.uk/web/login.shtml

1.2

Address from which documentation may be obtained

As in 1.1

1.3

Completed documents must be returned to:

As in 1.1

2 Contract Details

2.1

Title

Launch of Services and Early Years & Play Awards Event - SPOC, Chat Bot, Awards Event

2.2

Description of the goods or services required

Swansea Council is looking to appoint a maximum of 3 suppliers to undertake a review of the Single Point of Contact (SPOC) service and plan to deliver a relaunch of the service, integrate a Chat Bot and help to organise and manage an Early Years and Plan a Workforce awards event.

Suppliers delivering on the Single Point of Contact launch and Chat Bot will be required to liaise with each other to develop a Chat Bot that is relevant to SPOC service users, agree ‘go live’ that is timed with the SPOC launch.

Suppliers will be required to maintain communication with both SPOC teams and the Family Information Service (FIS). This could be via meetings, email exchange etc. We would also anticipate that the supplier for all 3 lots would manage communications between themselves and others who they in list to deliver.

Suppliers may submit a bid for each individual lot or for multiple lots.

NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=123416

2.3

Notice Coding and Classification

71600000 Technical testing, analysis and consultancy services
71621000 Technical analysis or consultancy services
72220000 Systems and technical consultancy services
72221000 Business analysis consultancy services
72227000 Software integration consultancy services
72246000 Systems consultancy services
72266000 Software consultancy services
73210000 Research consultancy services
79413000 Marketing management consultancy services
79952000 Event services
1018 Swansea

2.4

Total quantity or scope of tender

Please refer to tender documents

3 Conditions for Participation

3.1

Minimum standards and qualification required

Please see tender documents

4 Administrative Information

4.1

Type of Procedure

Single stage

4.2

Reference number attributed to the notice by the contracting authority

CCS/22/038

4.3

Time Limits

Time-limit for receipt of completed tenders
    12-08-2022  Time  12:00

Estimated award date
 31-08-2022

4.5

Language or languages in which tenders or requests to participate can be drawn up

EN  CY 

4.6

Tender Submission Postbox

5 Other Information

5.1

Additional Information

(WA Ref:123416)

The buyer considers that this contract is suitable for consortia bidding.

5.2

Additional Documentation

5.3

Publication date of this notice

 25-07-2022

Information added to the notice since publication.

Additional information added to the notice since it's publication.
DateDetails
11/08/2022 14:54Notice date(s) changed

The Deadline date was changed from 12/08/2022 12:00 to 25/08/2022 12:00.

More time for responses
Main Contact: N/a
Admin Contact: N/a
Technical Contact: N/a
Other Contact: N/a

Commodity Categories

Commodity Categories
IDTitleParent Category
72221000Business analysis consultancy servicesSystems and technical consultancy services
79952000Event servicesExhibition, fair and congress organisation services
79413000Marketing management consultancy servicesBusiness and management consultancy services
73210000Research consultancy servicesResearch and development consultancy services
72266000Software consultancy servicesSoftware-related services
72227000Software integration consultancy servicesSystems and technical consultancy services
72220000Systems and technical consultancy servicesSoftware programming and consultancy services
72246000Systems consultancy servicesSystems analysis and programming services
71621000Technical analysis or consultancy servicesAnalysis services
71600000Technical testing, analysis and consultancy servicesArchitectural, construction, engineering and inspection services

Delivery Locations

Delivery Locations
IDDescription
1018Swansea

Alert Region Restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

Alert Region Restrictions
There are no alert restrictions for this notice.

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