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Notice Details

Title: Contract for SAP Business Objects Support & Maintenance
Published by: City & County of Swansea
Publication Date: 30/09/2021
Deadline Date: 01/11/2021
Deadline Time: 12:00
Notice Type: Contract Notice
Has Documents: No
Has ESPD: No
Abstract: Provision of support and maintenance by a SAP Partner Centre of Expertise
Provision of standard support and maintenance of the following licences by a SAP Partner Centre of Expertise:
Software Module Licence Type Quantity
SAP Data Integrator (DI), Edge Edition Core 4
SAP Business Objects BI Suite Named User 20
SAP Business Objects BI Suite 10 CSBL CSBL 4
Provision of helpdesk support to be available 9am - 5pm BST Monday to Friday
Must be a SAP Partner Centre of Expertise partner.

CONTRACT NOTICE – NATIONAL

SERVICES

1 Authority Details

1.1

Authority Name and Address


City & County of Swansea

Procurement Department, Civic Centre, Oystermouth Road,,

Swansea

SA1 3SN

UK

Lisa Evans

+44 1792637242

procurement@swansea.gov.uk

http://https://www.swansea.gov.uk/dobusiness
https://etenderwales.bravosolution.co.uk/home.html
https://etenderwales.bravosolution.co.uk/home.html

1.2

Address from which documentation may be obtained

As in 1.1

1.3

Completed documents must be returned to:

As in 1.1

2 Contract Details

2.1

Title

Contract for SAP Business Objects Support & Maintenance

2.2

Description of the goods or services required

Provision of support and maintenance by a SAP Partner Centre of Expertise

Provision of standard support and maintenance of the following licences by a SAP Partner Centre of Expertise:

Software Module Licence Type Quantity

SAP Data Integrator (DI), Edge Edition Core 4

SAP Business Objects BI Suite Named User 20

SAP Business Objects BI Suite 10 CSBL CSBL 4

Provision of helpdesk support to be available 9am - 5pm BST Monday to Friday

Must be a SAP Partner Centre of Expertise partner.

NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=114423

2.3

Notice Coding and Classification

48000000 Software package and information systems
72000000 IT services: consulting, software development, Internet and support
1018 Swansea

2.4

Total quantity or scope of tender

Provision of support and maintenance by a SAP Partner Centre of Expertise

Provision of standard support and maintenance of the following licences by a SAP Partner Centre of Expertise:

SSoftware Module Licence Type Quantity

SAP Data Integrator (DI), Edge Edition Core 4

SAP Business Objects BI Suite Named User 20

SAP Business Objects BI Suite 10 CSBL CSBL 4

Provision of helpdesk support to be available 9am - 5pm BST Monday to Friday

Must be a SAP Partner Centre of Expertise partner.

3 Conditions for Participation

3.1

Minimum standards and qualification required

Must be a SAP Partner Centre of Expertise partner.

4 Administrative Information

4.1

Type of Procedure

Single stage - Any candidate may submit a tender.

4.2

Reference number attributed to the notice by the contracting authority

CCS/21/324

4.3

Time Limits

Time-limit for receipt of completed tenders
    01-11-2021  Time  12:00

Estimated award date
 26-11-2021

4.5

Language or languages in which tenders or requests to participate can be drawn up

EN  CY 

4.6

Tender Submission Postbox

5 Other Information

5.1

Additional Information

Economic operators interested in submitting a tender can download the tender documents from the eTenderWales portal (http://etenderwales.bravosolution.co.uk) you will need to register with eTenderWales if you are not already registered. Please see below instructions on how to register.

1. Register your company on the eTenderWales portal (this is only required once):

— Navigate to the portal: http://etenderwales.bravosolution.co.uk

— Click the “Suppliers register here” link.

— Enter your correct business and user details.

— Note the username you chose and click “Save” when complete.

— You will shortly receive an e-mail with your unique password (please keep this secure).

— Agree to the terms and conditions and click “continue”.

2. Express an interest in the project:

— Login to the portal with your username/password.

— Click the “ITTs Open to All Suppliers” link (these are the ITTs open to any registered supplier).

— Click on the relevant ITT to access the content.

— Click the “Express Interest” button in the “Actions” box on the left-hand side of the page.

— This will move the ITT into your “My ITTs” page (this is a secure area reserved for your projects only).

— Click on the ITT code. You can now access any attachments by clicking the “Settings and Buyer Attachments” in the “Actions” box.

3. Responding to the invitation to tender:

— You can now choose to “Reply” or “Reject” (please give a reason if rejecting).

— You can now use the “Messages” function to communicate with the buyer and seek any clarification.

— Note the deadline for completion, then follow the onscreen instructions to complete the ITT.

— There may be a mixture of online and offline actions for you to perform (there is detailed online help available).

If you require any further assistance use the online help. Alternatively, the BravoSolution helpdesk can be contacted (Monday to Friday, 8:00 to 18:00) on:

— E-mail: help@bravosolution.co.uk

— Phone: +44 8003684850

(WA Ref:114423)

The buyer considers that this contract is suitable for consortia bidding.

5.2

Additional Documentation

5.3

Publication date of this notice

 30-09-2021

Information added to the notice since publication.

Additional information added to the notice since it's publication.
No further information has been uploaded.
Main Contact: procurement@swansea.gov.uk
Admin Contact: N/a
Technical Contact: N/a
Other Contact: N/a

Commodity Categories

Commodity Categories
IDTitleParent Category
72000000IT services: consulting, software development, Internet and supportComputer and Related Services
48000000Software package and information systemsComputer and Related Services

Delivery Locations

Delivery Locations
IDDescription
1018Swansea

Alert Region Restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

Alert Region Restrictions
There are no alert restrictions for this notice.

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