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02 Contract Notice

SU243(23) Security Operations Centre, Managed Services

  • First published: 26 September 2023
  • Last modified: 02 May 2024

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-kuma6s-135104
Published by:
Swansea University
Authority ID:
AA0345
Publication date:
26 September 2023
Deadline date:
01 May 2024
Notice type:
02 Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
No

Abstract

Swansea University is currently undergoing a major investment in its technical infrastructure. The university is seeking a Managed Security Operations Centre (mSOC)as part of its strategic initiative to build strong proactive measures 24/7 to prevent, detect and quickly respond to security incidents, cyber threats and risks. An mSOC will provide advanced threat detection and response capabilities, help the University meet compliance requirements, and provide a cost-effective solution for managing security operations. Additionally, an mSOC will assist in incident response planning, further enhancing the University's security posture. The University has allocated a budget of approximately 170,000.00 GBP annually, excluding VAT, for this service. The contract will be for an initial 2 years with an option to extend for a further 2 years on an annual basis (1+1). CPV: 72000000, 72000000.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

Swansea University

Procurement Office, Swansea University, Singleton Park

Swansea

SA2 8PP

UK

Telephone: +44 1792602779

E-mail: procurement@swansea.ac.uk

NUTS: UKL18

Internet address(es)

Main address: https://www.swansea.ac.uk

Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0345

I.2) Joint procurement

The contract is awarded by a central purchasing body

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://etenderwales.bravosolution.co.uk/home.html


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://etenderwales.bravosolution.co.uk/home.html


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Education

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

SU243(23) Security Operations Centre, Managed Services

II.1.2) Main CPV code

72000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Swansea University is currently undergoing a major investment in its technical

infrastructure. The university is seeking a Managed Security Operations Centre

(mSOC)as part of its strategic initiative to build strong proactive measures 24/7 to

prevent, detect and quickly respond to security incidents, cyber threats and risks.

An mSOC will provide advanced threat detection and response capabilities, help

the University meet compliance requirements, and provide a cost-effective

solution for managing security operations. Additionally, an mSOC will assist in

incident response planning, further enhancing the University's security posture.

The University has allocated a budget of approximately 170,000.00 GBP annually,

excluding VAT, for this service. The contract will be for an initial 2 years with an

option to extend for a further 2 years on an annual basis (1+1).

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

72000000

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

Swansea University is currently undergoing a major investment in its technical

infrastructure. The university is seeking a Managed Security Operations Centre

(mSOC)as part of its strategic initiative to build strong proactive measures 24/7 to

prevent, detect and quickly respond to security incidents, cyber threats and risks.

An mSOC will provide advanced threat detection and response capabilities, help

the University meet compliance requirements, and provide a cost-effective

solution for managing security operations. Additionally, an mSOC will assist in

incident response planning, further enhancing the University's security posture.

The University has allocated a budget of approximately 170,000.00 GBP annually,

excluding VAT, for this service. The contract will be for an initial 2 years with an

option to extend for a further 2 years on an annual basis (1+1).

II.2.5) Award criteria

Criteria below:

Quality criterion: Initiation / Weighting: 6%

Quality criterion: Administration / Weighting: 3%

Quality criterion: Configuration / Weighting: 5%

Quality criterion: Operations / Weighting: 2%

Quality criterion: Alerts / Weighting: 2%

Quality criterion: Integration / Weighting: 3%

Quality criterion: Log Data Analysis / Weighting: 3%

Quality criterion: Correlation / Weighting: 5%

Quality criterion: Monitoring / Weighting: 5% & Pass/Fail

Quality criterion: Compliance / Weighting: 3%

Quality criterion: Intelligence Feeds / Weighting: 3%

Quality criterion: Dashboard / Weighting: 3%

Quality criterion: Portal / Weighting: 3%

Quality criterion: Knowledge Base / Weighting: 5%

Quality criterion: Reporting / Weighting: 6%

Quality criterion: Data Retention / Weighting: 3%

Quality criterion: Incident Response / Weighting: 7%

Quality criterion: Sizing / Weighting: 3%

Quality criterion: Team Composition and Skills / Weighting: 5%

Quality criterion: Exit Plan / Weighting: 5%

Price / Weighting:  20

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 27/10/2023

Local time: 14:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.7) Conditions for opening of tenders

Date: 27/10/2023

Local time: 14:00

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.3) Additional information

NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at http://www.sell2wales.gov.wales/search/search_switch.aspx?ID=135104

(WA Ref:135104)

The buyer considers that this contract is suitable for consortia.

VI.4) Procedures for review

VI.4.1) Review body

High Court

Royal Courts of Justice, The Strand

London

WC2A 2LL

UK

Telephone: +44 2079477501

VI.5) Date of dispatch of this notice

26/09/2023

Coding

Commodity categories

ID Title Parent category
72000000 IT services: consulting, software development, Internet and support Computer and Related Services

Delivery locations

ID Description
1017 Bridgend and Neath Port Talbot
1018 Swansea

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

Document family

Notice details
Publication date:
26 September 2023
Deadline date:
01 May 2024 00:00
Notice type:
02 Contract Notice
Authority name:
Swansea University
Publication date:
02 May 2024
Notice type:
03 Contract Award Notice - Incomplete Procedure
Authority name:
Swansea University

About the buyer

Main contact:
procurement@swansea.ac.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
02/05/2024 11:03
Notice Cancelled
This notice has been cancelled. The original deadline date of 27/10/2023 is no longer applicable.

Due to the challenging economic climate, the University is reviewing all its current and future digital services. As a result, the requirements for the Managed SOC are being revisited to ensure that the resulting solution provides sufficient protection and is financially sustainable.

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.