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Contract Award Notice

Case Management System for Olympus Care Services Limited (OCS Ltd).

  • First published: 10 April 2014
  • Last modified: 10 April 2014
  • Version: N/A
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  • This file may not be fully accessible.

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
Olympus Care Services Limited (OCS Ltd)
Authority ID:
AA24365
Publication date:
10 April 2014
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Olympus Care Services Limited (OCS Ltd) is a limited company, wholly owned by Northamptonshire County Council (NCC). OCS Ltd is looking to procure a new case management system (CMS), to manage its core business functions and enhance the existing processes.

OCS Ltd provides a broad range of care and support services, and works in partnership with their customers to develop solutions that enhance and improve their quality of life, independence and wellbeing. Each of the services will be required to be recorded and tracked within the CMS. These services include:

— Home Care (planned and delivered);

— Day Opportunities (Planned and delivered);

— Permanent Residential Care;

— Temporary Residential Care:

– Short Term Care;

– Respite Care (Customer allocation, booking and delivery);

– Transitions.

— Assisted Holidays;

— Specialist Equipment;

— Rehabilitation;

— Community Occupational Therapy;

— Shared Lives.

The IT hosted application (or applications) being provided will need to:

— Deliver a single customer record, which will enable greater sharing of information and improvements for customer contacts.

— Provide the system, which will support the services and activities carried out by OCS Ltd, with the use of workflow and alerting capability.

— Provide the repository for reporting data and the ability to easily produce reports for performance and statutory requirements.

— Deliver future positioning for the use of web and mobile technology.

— Deliver interface capability for linking to staff and financial information.

The application will be hosted on behalf of OCS Ltd by NCC and will need to be compatible with the IT environment, which is Citrix and Virtual Server based. The authentication is via Microsoft networking (Active Directory).

The core requirements of process management and reporting need to be delivered by June 2014 with future developments going on stream over the next twelve months.

Full notice text

CONTRACT AWARD NOTICE – OFFICIAL JOURNAL

Section I: Contracting Authority

I.1)

Name, Address and Contact Point(s)


Olympus Care Services Limited (OCS Ltd)

Olympus House, Billing Brook Road

Northampton

NN3 8JH

UK

www.lgss.bravosolution.co.uk

itt_28818

+44 1604366000



http://www.olympuscareservices.co.uk


I.2)

Type of contracting Authority and Main Activity or Activities

Checked box

Limited company owned by Northamptonshire County Council

Checked box
Unchecked box
Unchecked box
Unchecked box
Unchecked box
Checked box
Unchecked box
Unchecked box
Unchecked box
Unchecked box
No

Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority

Case Management System for Olympus Care Services Limited (OCS Ltd).

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

II.1.2(c))

Type of service contract

7

II.1.2)

Main site or location of works, place of delivery or performance

Olympus Care Services Limited, Olympus House, Billing Brook Road, Northampton, Northamptonshire NN3 8JH.


UKF23

II.1.3)

This notice involves a framework agreement

Unchecked box
Unchecked box

II.1.4)

Short description of the contract or purchase(s)

Olympus Care Services Limited (OCS Ltd) is a limited company, wholly owned by Northamptonshire County Council (NCC). OCS Ltd is looking to procure a new case management system (CMS), to manage its core business functions and enhance the existing processes.

OCS Ltd provides a broad range of care and support services, and works in partnership with their customers to develop solutions that enhance and improve their quality of life, independence and wellbeing. Each of the services will be required to be recorded and tracked within the CMS. These services include:

— Home Care (planned and delivered);

— Day Opportunities (Planned and delivered);

— Permanent Residential Care;

— Temporary Residential Care:

– Short Term Care;

– Respite Care (Customer allocation, booking and delivery);

– Transitions.

— Assisted Holidays;

— Specialist Equipment;

— Rehabilitation;

— Community Occupational Therapy;

— Shared Lives.

The IT hosted application (or applications) being provided will need to:

— Deliver a single customer record, which will enable greater sharing of information and improvements for customer contacts.

— Provide the system, which will support the services and activities carried out by OCS Ltd, with the use of workflow and alerting capability.

— Provide the repository for reporting data and the ability to easily produce reports for performance and statutory requirements.

— Deliver future positioning for the use of web and mobile technology.

— Deliver interface capability for linking to staff and financial information.

The application will be hosted on behalf of OCS Ltd by NCC and will need to be compatible with the IT environment, which is Citrix and Virtual Server based. The authentication is via Microsoft networking (Active Directory).

The core requirements of process management and reporting need to be delivered by June 2014 with future developments going on stream over the next twelve months.

II.1.5)

Common Procurement Vocabulary (CPV)

48000000

II.1.6)

Contract covered by the government procurement agreement (GPA)

No

II.2)

Total final value of the contract(s)

II.2.1)

Total final value of the contract(s)

   

Section IV: Procedure

IV.1)

Type of procedure

IV.1.1)

Type of procedure

IV.2)

Award criteria

IV.2.1)

Award criteria

Unchecked box
Unchecked box

IV.2.2)

An electronic auction has been used

No

IV.3)

Administrative information

IV.3.1)

File reference number attributed by the contracting authority

ITT_28818

IV.3.2)

Previous publication(s) concerning the same contract

Other previous publications

Section V: Award of contract

V.1)

Date of contract award:

 7-4-2014

V.2)

Numbers of offers received:

6

V.3)

Name and address of economic operator to whom the contract has been awarded


CACI Limited1649776

CACI House, Avonmore Road

London

W14 8TS

UK

rgray@caci.co.uk

+44 2088939093


V.4)

Information on value of contract

V.5)

The contract is likely to be subcontracted

No

Short description of the value/proportion of the contract to be subcontracted

Section VI: Complementary Information

VI.1)

Contract related to a project and/or programme financed by community funds?

No



VI.2)

Additional Information

OCS used an eTendering system in this procurement exercise.

VI.3)

Procedures for appeal

VI.3.1)

Body responsible for appeal procedures










Body responsible for mediation procedures










VI.3.2)

Lodging of appeals

OCS Ltd incorporated a standstill period before the award of the contract. The duration of this standstill was disclosed at this point. This period allowed unsuccessful bidders to seek further debriefing from OCS Ltd before the contract was entered into.

If an appeal regarding the award of a contract has not been successfully resolved the Public Contracts Regulations 2006 (SI 2006 No 5) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). Any such action must be brought promptly. Where a contract has not been entered into, the Court may order the setting aside of the award decision or order OCS Ltd to amend any document and may award damages.

VI.3.3)

Service from which information about the lodging of appeals may be obtained


High Court

Strand

London

WC2A 2LL

UK




VI.4)

Dispatch date of this Notice

 07-04-2014

Coding

Commodity categories

ID Title Parent category
48000000 Software package and information systems Computer and Related Services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
N/a
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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