Contract award notice
Results of the procurement procedure
Section I: Contracting
authority
I.1) Name and addresses
ForViva Group Ltd
52 Regent Street
Eccles
M30 0BP
UK
Contact person: Procurement Team
E-mail: tenders@citywest.org.uk
NUTS: UK
Internet address(es)
Main address: http://www.forviva.co.uk
I.1) Name and addresses
Social Housing Providers can be found by visiting https://www.gov.uk/government/publications/current-registered-providers-of-social-housing
52 Regent Street
Eccles
M30 0BP
UK
Contact person: The Procurement Team
E-mail: procurement@citywest.org.uk
NUTS: UK
Internet address(es)
Main address: https://www.bipsolutions.com
I.2) Joint procurement
The contract involves joint procurement
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Housing and community amenities
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Service Centre Systems.
II.1.2) Main CPV code
79511000
II.1.3) Type of contract
Services
II.1.4) Short description
ForViva is procuring a Framework Agreement pursuant to which it is envisaged that contracts will be let to suppliers within the Framework for the provision of a range of call centre system equipment and software. For further details of the services to be carried out under the Call Centre System Contract to be called off under the Framework by ForViva please refer to the specification attached at Appendix 3 of the ITT. Under the Framework Agreement the following entities will have the option to call-off as and when services are required: (i) ForViva and any entity within the ForViva group from time to time, which currently includes City West Housing Trust, Villages Housing Association and ForWorks, (ii) Other Social Housing Providers in the UK.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
250 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
79511000
48000000
64214200
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
United Kingdom.
II.2.4) Description of the procurement
ForViva is procuring a Framework Agreement pursuant to which it is envisaged that contracts will be let to suppliers within the Framework for the provision of a range of call centre system equipment and software.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 70
Cost criterion: Price
/ Weighting: 30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
18/02/2016
V.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from tenderers from EU Member States: 3
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Amillan Limited
Solihull
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 250 680.65
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
ForViva reserves the right to cancel the procurement at any time and not to processed with all or part of the Framework Agreement. ForVia will not, under any circumstance, reimburse any expense incurred by bidders in preparing their tender submissions.
To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=196867833
GO Reference: GO-2016330-PRO-7994031.
VI.4) Procedures for review
VI.4.1) Review body
Royal Courts of Justice in the Strand
London
UK
VI.4.2) Body responsible for mediation procedures
Royal Courts of Justice in the Strand
London
UK
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
In accordance with the provisions of the Public Contracts Regulations 2015.
VI.4.4) Service from which information about the review procedure may be obtained
The Cabinet Office
London
UK
VI.5) Date of dispatch of this notice
30/03/2016