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Contract Notice

Scotland's Census 2021 Online Collection Instrument.

  • First published: 01 April 2017
  • Last modified: 01 April 2017
  • Version: N/A
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Contents

Summary

OCID:
Published by:
National Records of Scotland
Authority ID:
AA20580
Publication date:
01 April 2017
Deadline date:
02 May 2017
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Scotland's Census is a population survey of everyone in Scotland which currently takes place once every ten years. The next census in Scotland will be conducted primarily on-line. While the 2021 Census will be similar to previous censuses in Scotland, there are some significant differences in its design. Whilst around 20 % of households opted to respond online during the 2011 Census, we anticipate the 2021 Census responses will be received predominantly through a Census Online Collection Instrument in 2021, with others participating on paper or by other means.

Such a level of online response should improve both the accuracy of the collected data and the ability to publish census outputs/ statistics within intended timescales. This will not only reflect a stepped change in how NRS conducts the census, NRS believes it can also potentially contribute to wider digital initiatives in Scotland by, for example, helping to encourage increased online participation.

We are looking for a Service Provider to provide the Census Online Collection Instrument for the 2021 census in Scotland to enable all households and communal establishments (e.g. prisons, care homes, Student Halls of Residency)to participate in the census and provide their census information online.

The Census Online Collection Instrument includes:

— Securely hosted, intelligent and responsive online questionnaires with complex user journeys, to enable census returns to be submitted electronically (in English or Gaelic). This data will then be processed within other systems to enable NRS to produce census outputs/ statistics.

— Deliver responsive and user-centred design to maximise response and quality, whilst ensuring consistency with paper questionnaires and previous censuses. This should be iteratively developed and available to test during the build and design phase.

— Integration with an interactive response and tracking system, Census Capture and Coding System, Content Management and other data sources, including NRS Geography and key reference data feeds.

— A secure, robust and resilient Census Online Collection Instrument for NRS, that meets public users' online peak demands over the 2019 census rehearsal and 2021 Census period.

— Online guidance and support for the Census Online Collection Instrument and associated questionnaires in agreed translated language formats, including British Sign Language (BSL)

Secure decommissioning of the Census Online Collection Instrument and Census data.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

National Records of Scotland

Ladywell House

Edinburgh

EH12 7TF

UK

Telephone: +44 1312447556

E-mail: stephen.phillips@gov.scot

NUTS: UKM

Internet address(es)

Main address: http://www.scotland.gov.uk

Address of the buyer profile: http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10482

I.2) Joint procurement

The contract is awarded by a central purchasing body

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

http://www.scotland.gov.uk


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

http://www.scotland.gov.uk


I.4) Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Scotland's Census 2021 Online Collection Instrument.

II.1.2) Main CPV code

72314000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Provision of Scotland's Census 2021 Online Collection Instrument.

II.1.5) Estimated total value

Value excluding VAT: 8 000 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

72314000

II.2.3) Place of performance

NUTS code:

UKM

II.2.4) Description of the procurement

Scotland's Census is a population survey of everyone in Scotland which currently takes place once every ten years. The next census in Scotland will be conducted primarily on-line. While the 2021 Census will be similar to previous censuses in Scotland, there are some significant differences in its design. Whilst around 20 % of households opted to respond online during the 2011 Census, we anticipate the 2021 Census responses will be received predominantly through a Census Online Collection Instrument in 2021, with others participating on paper or by other means.

Such a level of online response should improve both the accuracy of the collected data and the ability to publish census outputs/ statistics within intended timescales. This will not only reflect a stepped change in how NRS conducts the census, NRS believes it can also potentially contribute to wider digital initiatives in Scotland by, for example, helping to encourage increased online participation.

We are looking for a Service Provider to provide the Census Online Collection Instrument for the 2021 census in Scotland to enable all households and communal establishments (e.g. prisons, care homes, Student Halls of Residency)to participate in the census and provide their census information online.

The Census Online Collection Instrument includes:

— Securely hosted, intelligent and responsive online questionnaires with complex user journeys, to enable census returns to be submitted electronically (in English or Gaelic). This data will then be processed within other systems to enable NRS to produce census outputs/ statistics.

— Deliver responsive and user-centred design to maximise response and quality, whilst ensuring consistency with paper questionnaires and previous censuses. This should be iteratively developed and available to test during the build and design phase.

— Integration with an interactive response and tracking system, Census Capture and Coding System, Content Management and other data sources, including NRS Geography and key reference data feeds.

— A secure, robust and resilient Census Online Collection Instrument for NRS, that meets public users' online peak demands over the 2019 census rehearsal and 2021 Census period.

— Online guidance and support for the Census Online Collection Instrument and associated questionnaires in agreed translated language formats, including British Sign Language (BSL)

Secure decommissioning of the Census Online Collection Instrument and Census data.

II.2.5) Award criteria

Criteria below:

Quality criterion: As set out in ITT / Weighting: 70 %

Price / Weighting:  30 %

II.2.6) Estimated value

Value excluding VAT: 8 000 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48

This contract is subject to renewal: Yes

Description of renewals:

The Authority reserves the right to extend the contract for a further 12 months.

II.2.9) Information about the limits on the number of candidates to be invited

Envisaged minimum number: 5

Objective criteria for choosing the limited number of candidates:

This Procurement will be conducted through the use of the Restricted Procedure. All queries about this procurement must be made via the Public Contracts Scotland messaging system. The process we will apply will be:

— Statements including the specific requirements which can be found within Section III.1.2 and III.1.3 of the Contract Notice.

— Bidders must pass the minimum standards sections of the ESPD (Scotland).

Part III. and Sections B and D of Part IV will be scored on a pass/fail basis, and Section C of Part IV of the ESPD (Scotland) will be scored in the following way:

0 — Unacceptable. Nil or inadequate response. Fails to demonstrate previous experience/capacity/capability relevant to this criterion.

1 — Poor. Response is partially relevant but generally poor. The response shows some elements of relevance to the criterion but contains insufficient/limited detail or explanation to demonstrate previous relevant experience/ capacity/capability.

2 — Acceptable. Response is relevant and acceptable. The response demonstrates broad previous experience, knowledge and skills/capacity/capability but may lack in some aspects of similarity e.g. previous experience, knowledge or skills may not be of a similar nature.

3 — Good. Response is relevant and good. The response is sufficiently detailed to demonstrate a good amount of experience, knowledge or skills/capacity/capability relevant to providing similar services to similar clients.

4 — Excellent. Response is completely relevant and excellent overall. The response is comprehensive, unambiguous and demonstrates thorough experience, knowledge or skills/capacity/capability relevant to providing similar services to similar clients.

— The responses to the questions of Section III.1.3 of the Contract Notice will be weighted the following way: Please see ESPD (Scotland)

Evidence of delivery of secure IT systems and services which incorporate multiple sources of solution integration (20 %);

Evidence of building and implementing data interfaces (20 %);

Evidence of delivery to fixed timetable with critical ‘go-live’ dates (20 %);

Evidence of utilisation of iterative design methodologies (10 %);

Evidence of collaboration with multiple suppliers and multiple client teams (10 %);

Evidence of customer-led design for large diverse group, i.e. the general public (20 %).

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Economic operators may be excluded from this competition if there are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) 2015.

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

Not applicable.

III.1.2) Economic and financial standing

List and brief description of selection criteria:

The Authority shall not be setting minimum standards with regard to turnover and financial ratios but reserves the right to review the latest audited accounts of the successful bidder prior to contract award.

For question 4B.5 of the ESPD, it is a requirement of this contract that bidders hold, or can commit to obtain prior to the commencement of any subsequently awarded contract, the types and levels of insurance indicated below.


Minimum level(s) of standards required:

Employer's (Compulsory) Liability Insurance — 5 000 000 GBP.

Public Liability Insurance — 5 000 000 GBP.

Professional Indemnity Insurance — 5 000 000 GBP.

III.1.3) Technical and professional ability

List and brief description of selection criteria:

Respondents shall need to demonstrate experience and suitability to meet the requirement by providing details of two previous contracts which demonstrate the following:

a) delivery of secure IT systems and services which incorporate multiple sources of solution integration (20 %);

b) building and implementing data interfaces (20 %);

c) delivery to fixed timetable with critical go-live dates (20 %);

d) utilisation of iterative design methodologies (10 %);

e) collaboration with multiple suppliers and multiple client teams (10 %);

f) customer-led design for large diverse group, i.e. the public.


Minimum level(s) of standards required:

Respondents should answer question 4C.6 of the ESPD by providing details of their security and cyber security standards, qualifications and memberships as set out below. Compliance with:

TIA-942 at Rating 3 or Rating 4.

For Question 4D.1 of the ESPD, the bidder must hold a UKAS (or equivalent) accredited independent third party certificate of compliance in accordance with BS EN ISO 9001 (or equivalent),

III.2) Conditions related to the contract

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Restricted procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 02/05/2017

Local time: 12:00

IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 08/06/2017

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.3) Additional information

Award Criteria

The scoring system used to evaluate the award criteria in the ITT will be as follows:

0 Unacceptable Nil or inadequate response. Fails to demonstrate an ability to meet the requirement.

1 Poor Response is partially relevant and poor. The response addresses some elements of the requirement but contains insufficient/limited detail or explanation to demonstrate how the requirement will be fulfilled.

2 Acceptable Response is relevant and acceptable. The response addresses a broad understanding of the requirement but may lack details on how the requirement will be fulfilled in certain areas.

3 Good Response is relevant and good. The response is sufficiently detailed to demonstrate a good understanding and provides details on how the requirements will be fulfilled.

4 Excellent Response is completely relevant and excellent overall. The response is comprehensive, unambiguous and demonstrates a thorough understanding of the requirement and provides details of how the requirement will be met in full.

Service provider's attention is drawn to the Scotland's Census page on PCS which contains some additional background information. This can be found at http://www.publiccontractsscotland.gov.uk/search/search_CategoryView.aspx?ID=341

Tenderers should also note that the estimated value of the requirement as set out in Section II.1.5 and Section II.2.6 is considered to be a high estimate. We expect the actual value of the requirement to be within the range of 4 000 000 GBP to 8 000 000 GBP.

Note: to register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at http://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=489021

A sub-contract clause has been included in this contract. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363

Community benefits are included in this requirement. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2361

A summary of the expected community benefits has been provided as follows:

The supplier(s) will be required to embrace the concept of sustainable development and community benefits and will be required to work with its partners to deliver employment/training opportunities and other community benefits.

(SC Ref:489021)

Download the ESPD document here: http://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=489021

VI.4) Procedures for review

VI.4.1) Review body

National Records of Scotland

Ladywell House

Edinburgh

EH12 7TF

UK

Telephone: +44 1312447556

Internet address(es)

URL: http://www.scotland.gov.uk

VI.5) Date of dispatch of this notice

30/03/2017

Coding

Commodity categories

ID Title Parent category
72314000 Data collection and collation services Data-processing services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
stephen.phillips@gov.scot
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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