CONTRACT AWARD NOTICE – OFFICIAL JOURNAL

Section I: Contracting Authority

I.1)

Name, Address and Contact Point(s)

I.2)

Type of contracting Authority and Main Activity or Activities

Other (Please specify):

General public services Defence Public order and safety Environment Economic and financial affairs Health Housing and community amenities Social protection Recreation, culture and religion Education

Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority

Provision and Supported Implementation of a Student Record System (SRS), with Document Management and Work-flow capabilities in combination with integrated Customer Relationship Management (CRM) functionality and a Data Integration Platform (DIP).

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

II.1.2(c))

Type of service contract

II.1.2)

Main site or location of works, place of delivery or performance

II.1.3)

This notice involves a framework agreement

II.1.4)

Short description of the contract or purchase(s)

Oxford Brookes University provides education for 18 000 students through its campuses in Headington (3 locations), Wheatley and Harcourt Hill as well as a satellite campus in Swindon, and a large number of students in partnership colleges and distance learning around the world. The university is embarking on a programme to replace its current Student Record System (SRS), which is a bespoke in-house system and has been developed over several decades. The decision has been taken by the University to procure a commercial off the shelf (COTS) Student Record System with document management and work-flow capability and to include integrated CRM functionality. The new system must support processes used across UK Higher Education (HE), with proven success in fulfilling such requirements for UK higher education institutions. The system supplier will be expected to have a demonstrable commitment to continual development of the system, in line with future changes to UK HE requirements and technological developments. Cloud hosted systems would be considered along with university-premises based solutions.

The programme aims to realise the following high-level benefits:

— Increased efficiency of core administrative and support processes.

— Reduction of overall institutional risk assorted with the current SRS.

— Reduced number of manual workarounds and paper forms.

— Intuitive user interface with increased usability and access to relevant key information and services for both students and staff across all devices (computers, laptops, tablets and smart-phones, etc.).

The scope of the Programme will be to procure and implement the systems to enable a seamless journey, for all types of students.

Including

— Curriculum and Portfolio Management.

— All modules required for the full student journey (e.g. Admission, Fees / Student Finance, Enrolment, Module Selection, Assessment and Progression, Graduation, HESA, UCAS, SLC, UKVI, etc.).

— Work-flow.

— Document Management.

— CRM.

— Data Integration Platform.

It is expected that there will be self-service access with role based security that allows staff and students to access key information and perform key tasks from any device, using a wide range of supported browsers.

II.1.5)

Common Procurement Vocabulary (CPV)

II.1.6)

Contract covered by the government procurement agreement (GPA)

II.2)

Total final value of the contract(s)

II.2.1)

Total final value of the contract(s)

Section IV: Procedure

IV.1)

Type of procedure

IV.1.1)

Type of procedure

IV.2)

Award criteria

IV.2.1)

Award criteria

IV.2.2)

An electronic auction has been used

IV.3)

Administrative information

IV.3.1)

File reference number attributed by the contracting authority

Oxford Brookes University 2016

IV.3.2)

Previous publication(s) concerning the same contract

Other previous publications

Section V: Award of contract

Contract No:

V.1)

Date of contract award:

V.2)

Numbers of offers received:

V.3)

Name and address of economic operator to whom the contract has been awarded

V.4)

Information on value of contract

V.5)

The contract is likely to be subcontracted

Short description of the value/proportion of the contract to be subcontracted

Section VI: Complementary Information

VI.1)

Contract related to a project and/or programme financed by community funds?

VI.2)

Additional Information

VI.3)

Procedures for appeal

VI.3.1)

Body responsible for appeal procedures

Body responsible for mediation procedures

VI.3.2)

Lodging of appeals

VI.3.3)

Service from which information about the lodging of appeals may be obtained

VI.4)

Dispatch date of this Notice