Contract award notice – utilities
Section I: Contracting
entity
I.1) Name and addresses
Scottish Water
The Bridge, Buchanan Gate Business Park
Cumbernauld Road
Stepps, Glasgow
UK
Telephone: +44 7875873074
E-mail: lauren.strachan@scottishwater.co.uk
NUTS: UKM
Internet address(es)
Main address: www.scottishwater.co.uk
Address of the buyer profile: http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10303
I.6) Main activity
Water
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Scottish Water’s Technology Directorate Partner Procurement
Reference number: SW16/TI&T/1067
II.1.2) Main CPV code
72222300
II.1.3) Type of contract
Services
II.1.4) Short description
Scottish Water (SW) is now commencing a procurement process via the negotiated procedure to select supplier(s) to operate our IT estate and enter into a partnering approach with Scottish Water to deliver our ambitious vision for the extensive future use of technology throughout the Scottish Water business. We will select and negotiate with our new partners to replace existing outsourcing contracts during 2017 for transition to the new contracts in 2018.
The total estimated value for the contract is 200 000 000 - 300 000 000 GBP over the intended 8 year period.
Please refer to the attached Appendices for further Information.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Lowest offer:
/ Highest offer:
II.2) Description
Lot No: 1
II.2.1) Title
Customer Centric Services
II.2.2) Additional CPV code(s)
72222300
II.2.3) Place of performance
NUTS code:
UKM
II.2.4) Description of the procurement
Please refer to Appendix 1 Full Advert Information Document and accompanying appendices for more detail.
The services being procured are divided into two lots; Lot 1 Customer centric services focuses on the end-to-end customer experience, application management and management of change. Lot 2 IT Infrastructure and Logistics focuses on the delivery of the core IT services including infrastructure and networks.
Included in both lots are partnership and project delivery services where we ask suppliers to work closely with us to deliver innovative strategies and designs that will drive substantial new value for Scottish Water from technology.
To do this we invite partners to help us develop a close, high-trust and intensely collaborative working relationship between our teams so as to deliver our ambitions for a digitally enabled water company and we ask you to share your ambitions with us so we can help you deliver on your ambitions.
Lot 1 estimated value for the intended 8 year period is 100 000 000 - 150 000 000 GBP.
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Lot 1 Customer centric services;
Customer service hub.
Service operations management.
Change delivery management.
Cloud service management.
Application management services.
Project delivery services.
Service is included in both Lots 1 and 2.
Partnership services.
Service is included in both Lots 1 and 2.
Further information can be found on Apepndix 2: Lot 1 Customer centric services Appendix.
Lot No: 2
II.2.1) Title
IT Infrastructure and Logistics
II.2.2) Additional CPV code(s)
72222300
II.2.3) Place of performance
NUTS code:
UKM
II.2.4) Description of the procurement
Please refer to Appendix 1 Full advert information document and accompanying appendices for more detail.
The services being procured are divided into 2 lots:
— Lot 1 Customer centric services focuses on the end-to-end customer experience, application management and management of change.
— Lot 2 IT Infrastructure and logistics focuses on the delivery of the core IT services including infrastructure and networks.
Included in both lots are partnership and project delivery services where we ask suppliers to work closely with us to deliver innovative strategies and designs that will drive substantial new value for Scottish Water from technology. To do this we invite partners to help us develop a close, high-trust and intensely collaborative working relationship between our teams so as to deliver our ambitions for a digitally enabled water company and we ask you to share your ambitions with us so we can help you deliver on your ambitions.
Lot 2 estimated value for the intended 8 year period is 100 000 000 - 150 000 000 GBP.
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Lot 2 – IT Infrastructure and Logistics.
Technology devices, provision and management.
Data centre services.
Network and communications services.
Project delivery services.
Service is included in both Lots 1 and 2.
Partnership services.
Service is included in both Lots 1 and 2.
Further information can be found on Appendix 3: Lot 2 IT Infrastructure and Logistics.
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Negotiated with call for competition
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2016/S 245-448157
Section V: Award of contract
Lot No: 1
Title: Customer Centric Services
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
03/04/2018
V.2.2) Information about tenders
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Capgemini UK plc
38 South Gyle Crescent, The Gyle
Edinburgh
EH12 9EB
UK
Telephone: +44 7891150759
NUTS: UK
The contractor is an SME:
No
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2
Title: IT Infrastructure and Logistics
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
03/04/2018
V.2.2) Information about tenders
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Atos
3 Appleton Parkway
Livingston
EH54 7EZ
UK
Telephone: +44 7733310517
NUTS: UKM78
The contractor is an SME:
No
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
The buyer is using PCS-tender to carry out this procurement. Please note this is a separate website, should you not be registered please ensure you do so via https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html
Scottish Water will not accept the ESPD; we will only accept a completed Scottish Water Pre-qualification document, which for this process will be issued after the bidders day.
For those who express an interest in this notice please be advised that there will be a Bidders Day in Edinburgh on the 19.1.2017, formal invites with more details will be issued to interested companies after the notice has closed.
Separate procurements may be conducted for specialist services for example managed security Services and commodities services. The procurement of these services could commence over the next 12 - 18 months. NB these will also be published on Public Contracts Scotland / Public Contracts Scotland Tenders portal.
This notice does not preclude Scottish Water from issuing other notices for specific requirements.It should be noted that Scottish Water reserve the right to subdivide the scope at tender stage to better reflect business needs as deemed appropriate.
(SC Ref:538807).
VI.4) Procedures for review
VI.4.1) Review body
Scottish Water
The Bridge, Buchanan Gate Business Park
Cumbernauld Road
Stepps, Glasgow
UK
Telephone: +44 1414147000
Internet address(es)
URL: www.scottishwater.co.uk
VI.5) Date of dispatch of this notice
09/04/2018