Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
LGSS Insurance on behalf of Norwich City Council
Shire Hall, Castle Hill
Cambridge
CB3 0AP
UK
Contact person: Mr Mark Greenall
Telephone: +44 1223699112
E-mail: mark.greenall@cambridgeshire.gov.uk
NUTS: UKH15
Internet address(es)
Main address: https://www.lgss.co.uk/services/procurement/lgss-procurement-portal/
Address of the buyer profile: https://www.lgss.co.uk/about/
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Norwich City Council: Norwich City Council Main Insurance Programme 2019 (excluding Broking Services)
Reference number: DN376037
II.1.2) Main CPV code
66510000
II.1.3) Type of contract
Services
II.1.4) Short description
LGSS Insurance on behalf of Norwich City Council wishes to invite tenders for the supply of services in respect of Norwich City Council's Insurance Programme and claims management services as detailed within the tender documentation.
Arthur J Gallagher has been selected by LGSS insurance to assist in the tender of Norwich City Council's Insurance Programme following the expiry of current long term agreements.
Please note that this does not stop other entities of Arthur J. Gallagher bidding from any of lots detailed in this notice.
And LGSS insurance reserve the right to award the lots as necessary and against the evaluation criteria stated in the documentation.
Please note that any questions relating to the tender process should sent via the LGSS Procurement Portal and the messaging system provided within that e-tendering facility.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Lowest offer:
3 500 000.00
GBP/ Highest offer:
4 000 000.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Norwich City Council Property Insurance
II.2.2) Additional CPV code(s)
66515200
II.2.3) Place of performance
NUTS code:
UKH15
II.2.4) Description of the procurement
Norwich City Council property insurance covering material damage, business interruption, money and specified all risks.
II.2.5) Award criteria
Quality criterion: Cover
/ Weighting: 25
Quality criterion: Underwriting and policy management
/ Weighting: 5
Quality criterion: Claims management
/ Weighting: 10
Quality criterion: Financial certainty and support
/ Weighting: 5
Price
/ Weighting:
55
II.2.11) Information about options
Options:
Yes
Description of options:
The Authority are seeking bids for a number of options as detailed in the invitation to tender documentation and shall then seek to select the best option thereafter against the evaluation criteria stated within the invitation to tender documentation.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
Norwich City Council Houseowners Insurance
II.2.2) Additional CPV code(s)
66515200
II.2.3) Place of performance
NUTS code:
UKH15
II.2.4) Description of the procurement
Norwich City Council Houseowners insurance.
II.2.5) Award criteria
Quality criterion: Cover
/ Weighting: 25
Quality criterion: Underwriting and policy management
/ Weighting: 5
Quality criterion: Claims management
/ Weighting: 10
Quality criterion: Financial certainty and support
/ Weighting: 5
Price
/ Weighting:
55
II.2.11) Information about options
Options:
Yes
Description of options:
The Authority are seeking bids for a number of options as detailed in the invitation to tender documentation and shall then seek to select the best option thereafter against the evaluation criteria stated within the invitation to tender documentation.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3
II.2.1) Title
Norwich City Council Property Owners Insurance
II.2.2) Additional CPV code(s)
66515200
II.2.3) Place of performance
NUTS code:
UKH15
II.2.4) Description of the procurement
Norwich City Council property owners insurance.
II.2.5) Award criteria
Quality criterion: Cover
/ Weighting: 25
Quality criterion: Underwriting and policy management
/ Weighting: 5
Quality criterion: Claims management
/ Weighting: 10
Quality criterion: Financial certainty and support
/ Weighting: 5
Price
/ Weighting:
55
II.2.11) Information about options
Options:
Yes
Description of options:
The Authority are seeking bids for a number of options as detailed in the invitation to tender documentation and shall then seek to select the best option thereafter against the evaluation criteria stated within the invitation to tender documentation.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 4
II.2.1) Title
Norwich City Council Terrorism Insurance
II.2.2) Additional CPV code(s)
66510000
II.2.3) Place of performance
NUTS code:
UKH15
II.2.4) Description of the procurement
Norwich City Council terrorism insurance.
II.2.5) Award criteria
Quality criterion: Cover
/ Weighting: 25
Quality criterion: Underwriting and policy management
/ Weighting: 5
Quality criterion: Claims management
/ Weighting: 10
Quality criterion: Financial certainty and support
/ Weighting: 5
Price
/ Weighting:
55
II.2.11) Information about options
Options:
Yes
Description of options:
The Authority are seeking bids for a number of options as detailed in the invitation to tender documentation and shall then seek to select the best option thereafter against the evaluation criteria stated within the invitation to tender documentation.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 5
II.2.1) Title
Norwich City Council Liability Insurance
II.2.2) Additional CPV code(s)
66516000
II.2.3) Place of performance
NUTS code:
UKH15
II.2.4) Description of the procurement
Norwich City Council liability insurance covering employer’s liability, public/products liability and officials indemnity.
II.2.5) Award criteria
Quality criterion: Cover
/ Weighting: 25
Quality criterion: Underwriting and policy management
/ Weighting: 5
Quality criterion: Claims management
/ Weighting: 10
Quality criterion: Financial certainty and support
/ Weighting: 5
Price
/ Weighting:
55
II.2.11) Information about options
Options:
Yes
Description of options:
The Authority are seeking bids for a number of options as detailed in the invitation to tender documentation and shall then seek to select the best option thereafter against the evaluation criteria stated within the invitation to tender documentation.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 6
II.2.1) Title
Norwich City Council Crime Insurance
II.2.2) Additional CPV code(s)
66510000
II.2.3) Place of performance
NUTS code:
UKH15
II.2.4) Description of the procurement
Norwich City Council crime insurance.
II.2.5) Award criteria
Quality criterion: Cover
/ Weighting: 25
Quality criterion: Underwriting and policy management
/ Weighting: 5
Quality criterion: Claims management
/ Weighting: 10
Quality criterion: Financial certainty and support
/ Weighting: 5
Price
/ Weighting:
55
II.2.11) Information about options
Options:
Yes
Description of options:
The Authority are seeking bids for a number of options as detailed in the invitation to tender documentation and shall then seek to select the best option thereafter against the evaluation criteria stated within the invitation to tender documentation.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 7
II.2.1) Title
Norwich City Council Personal Accident Insurance
II.2.2) Additional CPV code(s)
66510000
II.2.3) Place of performance
NUTS code:
UKH15
II.2.4) Description of the procurement
Norwich City Council personal accident insurance.
II.2.5) Award criteria
Quality criterion: Cover
/ Weighting: 25
Quality criterion: Underwriting and policy management
/ Weighting: 5
Quality criterion: Claims management
/ Weighting: 10
Quality criterion: Financial certainty and support
/ Weighting: 5
Price
/ Weighting:
55
II.2.11) Information about options
Options:
Yes
Description of options:
The Authority are seeking bids for a number of options as detailed in the invitation to tender documentation and shall then seek to select the best option thereafter against the evaluation criteria stated within the invitation to tender documentation.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 8
II.2.1) Title
Norwich City Council Computer Insurance
II.2.2) Additional CPV code(s)
66515200
II.2.3) Place of performance
NUTS code:
UKH15
II.2.4) Description of the procurement
Norwich City Council computer insurance.
II.2.5) Award criteria
Quality criterion: Cover
/ Weighting: 25
Quality criterion: Underwriting and policy management
/ Weighting: 5
Quality criterion: Claims management
/ Weighting: 10
Quality criterion: Financial certainty and support
/ Weighting: 5
Price
/ Weighting:
55
II.2.11) Information about options
Options:
Yes
Description of options:
The Authority are seeking bids for a number of options as detailed in the invitation to tender documentation and shall then seek to select the best option thereafter against the evaluation criteria stated within the invitation to tender documentation.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 9
II.2.1) Title
Norwich City Council Engineering Inspection and Insurance
II.2.2) Additional CPV code(s)
66519200
71631400
II.2.3) Place of performance
NUTS code:
UKH15
II.2.4) Description of the procurement
Norwich City Council engineering inspection and insurance.
II.2.5) Award criteria
Quality criterion: Cover
/ Weighting: 25
Quality criterion: Underwriting and policy management
/ Weighting: 5
Quality criterion: Claims management
/ Weighting: 10
Quality criterion: Financial certainty and support
/ Weighting: 5
Price
/ Weighting:
55
II.2.11) Information about options
Options:
Yes
Description of options:
The Authority are seeking bids for a number of options as detailed in the invitation to tender documentation and shall then seek to select the best option thereafter against the evaluation criteria stated within the invitation to tender documentation.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 10
II.2.1) Title
Norwich City Council Motor Fleet Insurance
II.2.2) Additional CPV code(s)
66516100
II.2.3) Place of performance
NUTS code:
UKH15
II.2.4) Description of the procurement
Norwich City Council motor fleet insurance.
II.2.5) Award criteria
Quality criterion: Cover
/ Weighting: 25
Quality criterion: Underwriting and policy management
/ Weighting: 5
Quality criterion: Claims management
/ Weighting: 10
Quality criterion: Financial certainty and support
/ Weighting: 5
Price
/ Weighting:
55
II.2.11) Information about options
Options:
Yes
Description of options:
The Authority are seeking bids for a number of options as detailed in the invitation to tender documentation and shall then seek to select the best option thereafter against the evaluation criteria stated within the invitation to tender documentation.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 11
II.2.1) Title
Norwich City Council Package Insurance
II.2.2) Additional CPV code(s)
66510000
66515200
66516000
66516100
66519200
71631400
II.2.3) Place of performance
NUTS code:
UKH15
II.2.4) Description of the procurement
Norwich City Council package insurance covering the following: property insurance covering material damage, business interruption, money and specified all risks, houseowners insurance, property owners insurance, liability insurance covering employer’s liability, public/products liability and officials indemnity, crime insurance, personal accident insurance, computer insurance, engineering inspection and insurance and motor fleet insurance.
II.2.5) Award criteria
Quality criterion: Cover
/ Weighting: 25
Quality criterion: Underwriting and policy management
/ Weighting: 5
Quality criterion: Claims management
/ Weighting: 10
Quality criterion: Financial certainty and support
/ Weighting: 5
Price
/ Weighting:
55
II.2.11) Information about options
Options:
Yes
Description of options:
The Authority are seeking bids for a number of options as detailed in the invitation to tender documentation and shall then seek to select the best option thereafter against the evaluation criteria stated within the invitation to tender documentation.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 12
II.2.1) Title
Norwich City Council Fine Art Insurance
II.2.2) Additional CPV code(s)
66515200
II.2.3) Place of performance
NUTS code:
UKH15
II.2.4) Description of the procurement
Norwich City Council fine art insurance.
II.2.5) Award criteria
Quality criterion: Cover
/ Weighting: 25
Quality criterion: Underwriting and policy management
/ Weighting: 5
Quality criterion: Claims management
/ Weighting: 10
Quality criterion: Financial certainty and support
/ Weighting: 5
Price
/ Weighting:
55
II.2.11) Information about options
Options:
Yes
Description of options:
The Authority are seeking bids for a number of options as detailed in the invitation to tender documentation and shall then seek to select the best option thereafter against the evaluation criteria stated within the invitation to tender documentation.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2019/S 007-011809
Section V: Award of contract
Lot No: 1
Title: Norwich City Council: Norwich City Council Main Insurance Programme 2019
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
26/03/2019
V.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Zurich Municipal
Zurich House, 1 Gladiator Way
Farnborough, Hampshire
GU14 6GB
UK
NUTS: UKJ3
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 752 903.20
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2
Title: Norwich City Council Houseowners Insurance
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
26/03/2019
V.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Zurich Municipal
Zurich House, 1 Gladiator Way
Farnborough, Hampshire
GU14 6GB
UK
NUTS: UKJ3
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 6 258.55
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 3
Title: Norwich City Council Property Owners Insurance
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
26/03/2019
V.2.2) Information about tenders
Number of tenders received: 4
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 4
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Zurich Municipal
Zurich House, 1 Gladiator Way
Farnborough, Hampshire
GU14 6GB
UK
NUTS: UKJ3
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 681 673.45
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 4
Title: Norwich City Council Terrorism Insurance
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
26/03/2019
V.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 2
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Alesco Risk Management Services
25 Walbrook
London
EC4N 8AW
UK
NUTS: UKI
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 114 660.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 5
Title: Nowrich City Council Liability Insurance
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
26/03/2019
V.2.2) Information about tenders
Number of tenders received: 6
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 6
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Travelers Insurance Company Limited
63 London Road
Redhill, Surrey
RH1 1NA
UK
NUTS: UKJ2
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 485 262.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 6
Title: Norwich City Council Crime Insurance
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
26/03/2019
V.2.2) Information about tenders
Number of tenders received: 5
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 5
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Zurich Municipal
Zurich House, 1 Gladiator Way
Farnborough, Hampshire
GU14 6GB
UK
NUTS: UKJ3
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 34 048.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 7
Title: Norwich City Council Personal Accident Insurance
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
26/03/2019
V.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Risk Management Partners Ltd
37 Lombard Street
London
EC3V 9LJ
UK
NUTS: UKI
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 20 820.80
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 8
Title: Norwich City Council Computer Insurance
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
26/03/2019
V.2.2) Information about tenders
Number of tenders received: 5
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 5
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Risk Management Partners Ltd
37 Lombard Street
London
EC3V 9LJ
UK
NUTS: UKI
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 28 023.80
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 9
Title: Norwich City Council Engineering Inspection and Insurance
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
26/03/2019
V.2.2) Information about tenders
Number of tenders received: 4
Number of tenders received from SMEs: 2
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 4
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Zurich Municipal
Zurich House, 1 Gladiator Way
Farnborough, Hampshire
GU14 6GB
UK
NUTS: UKJ3
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 102 296.75
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 10
Title: Norwich City Council Motor Fleet Insurance
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
26/03/2019
V.2.2) Information about tenders
Number of tenders received: 7
Number of tenders received from SMEs: 2
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 7
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Zurich Municipal
Zurich House, 1 Gladiator Way
Farnborough, Hampshire
GU14 6GB
UK
NUTS: UKJ3
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 101 284.25
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 11
Title: Norwich City Council Package Insurance
A contract/lot is awarded:
No
V.1 Information on non-award
The contract/lot is not awarded
No tenders or requests to participate were received or all were rejected
Section V: Award of contract
Lot No: 12
Title: Norwich City Council Fine Art Insurance
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
26/03/2019
V.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Risk Management Partners Ltd
37 Lombard Street
London
EC3V 9LJ
UK
NUTS: UKI
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 130 872.20
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
LGSS Procurement will incorporate a standstill period at the point information on the award of the contract is communicated to tenderers. The duration of this standstill will be disclosed at this point. This period allows unsuccessful tenderers to seek further debriefing from the Contracting Authority before the contract is entered into. Such additional information should be required from (Refer to address in Part 1.1). If an appeal regarding the award of a contract has not been successfully resolved the Public Contracts Regulations 2015 (SI 2006 No 5) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). Any such action must be brought promptly. Where a contract has not been entered into the Court may order the setting aside of the award decision or order the authority to amend any document and may award damages.
VI.4) Procedures for review
VI.4.1) Review body
Mr P. White
One Angel Square, Angel Street
Northampton
NN1 1ED
UK
E-mail: pwhite@northamptonshire.gov.uk
VI.4.2) Body responsible for mediation procedures
Royal Courts of Justice
The Strand
London
WC2A 2LL
UK
VI.4.4) Service from which information about the review procedure may be obtained
Mr P White
One Angel Square, Angel Street
Northampton
NN1 1ED
UK
VI.5) Date of dispatch of this notice
29/03/2019