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Contract Notice

HS&E Test and One Day Site Safety Plus HAS Course Mystery Shopper

  • First published: 12 April 2019
  • Last modified: 12 April 2019

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
Construction Industry Training Board (CITB)
Authority ID:
AA21440
Publication date:
12 April 2019
Deadline date:
13 May 2019
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

A mystery shopping services is required covering the whole of the UK and NI for 2 current products. Firstly the Health and Safety and Environment Test which is delivered through 2 different forms of test centres. This will require the services of an experienced professional organisation to deliver a robust managed mystery shop program. In addition CITB will require an on demand mystery shopping service for centres delivering the 1 day Site Safety Plus Health and Assessment Health and Safety Awareness training courses. This would involve the attendance of a mystery shopper at a whole day training session to ensure that both the course is being delivered to the standard required and that candidates are being provided with the specified coursed materials.

This will be for 12 months plus a further 12 months subject to review.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

Construction Industry Training Board

Bircham Newton

King's Lynn

PE31 6RH

UK

Contact person: Gwyneth Thorneywork

E-mail: procurement@citb.co.uk

NUTS: UK

Internet address(es)

Main address: https://www.citb.co.uk

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

http://www.delta-esourcing.com/tenders/UK-UK-King%27s-Lynn:-Performance-review-services./8Z9C436FB3


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent to the abovementioned address


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Education

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

HS&E Test and One Day Site Safety Plus HAS Course Mystery Shopper

II.1.2) Main CPV code

79313000

 

II.1.3) Type of contract

Services

II.1.4) Short description

A mystery shopping services is required covering the whole of the UK and NI for 2 current products. Firstly the Health and Safety and Environment Test which is delivered through 2 different forms of test centres. This will require the services of an experienced professional organisation to deliver a robust managed mystery shop program. In addition CITB will require an on demand mystery shopping service for centres delivering the 1 day Site Safety Plus Health and Assessment Health and Safety Awareness training courses. This would involve the attendance of a mystery shopper at a whole day training session to ensure that both the course is being delivered to the standard required and that candidates are being provided with the specified coursed materials.

This will be for 12 months plus a further 12 months subject to review.

II.1.5) Estimated total value

Value excluding VAT: 168 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.3) Place of performance

NUTS code:

UKN0

UK


Main site or place of performance:

NORTHERN IRELAND, UNITED KINGDOM.

II.2.4) Description of the procurement

A mystery shopping services is required covering the whole of the UK and NI for 2 current products. Firstly the Health and Safety and Environment Test which is delivered through 2 different forms of test centres. This will require the services of an experienced professional organisation to deliver a robust managed mystery shop program. In addition CITB will require an on demand mystery shopping service for centres delivering the 1 day Site Safety Plus Health and Assessment Health and Safety Awareness training courses. This would involve the attendance of a mystery shopper at a whole day training session to ensure that both the course is being delivered to the standard required and that candidates are being provided with the specified coursed materials.

This will be for 12 months plus a further 12 months subject to review.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24

This contract is subject to renewal: Yes

Description of renewals:

This is a 12-month contract with a 12-month renewal subject to review.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: Yes

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 13/05/2019

Local time: 10:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.7) Conditions for opening of tenders

Date: 13/05/2019

Local time: 10:00

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: Yes

Estimated timing for further notices to be published:

24 months.

VI.2) Information about electronic workflows

Electronic ordering will be used

Electronic invoicing will be accepted

Electronic payment will be used

VI.3) Additional information

The Contracting Authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. GO Reference: GO-201948-PRO-14777992.

VI.4) Procedures for review

VI.4.1) Review body

TBA

TBA

UK

VI.5) Date of dispatch of this notice

08/04/2019

Coding

Commodity categories

ID Title Parent category
79313000 Performance review services Market research services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
procurement@citb.co.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.