II.2.1) Title
North East
II.2.2) Additional CPV code(s)
09110000
42160000
44620000
50413100
50531200
50720000
71314310
II.2.3) Place of performance
NUTS code:
UKF1
UKG13
UKG23
UKG24
UKG3
II.2.4) Description of the procurement
Successful supplier will be responsible for providing the following key Services in relation to various types of domestic heating systems and associated equipment and as specified in more detail further within this Specification:
— carrying out statutory safety checks at the intervals and on the dates as required by the relevant Statutory Regulations,
— carrying out regular servicing and maintenance in accordance with the agreed Programme; all Premises to be compliant with all necessary statutory works completed on or before the cyclical date,
— completing all repairs as necessary, right first visit as and when required,
— occasional replacement on a reactive basis of gas boilers and heat pump units (relating to ASHP) when a repair is either not feasible or not economical (and such works cannot be accommodated by the Client’s in-house team),
— carrying out regular fuel and smoke checks and where installed the servicing of unvented hot water storage systems,
— providing a fully integrated IT system that not only enables real time updates but allows Customers to book appointments directly with the Supplier through both Client and Supplier portal,
— providing a fully flexible service that facilities and delivers a timed appointment system that fully supports Customers’ busy working lives and needs,
— providing an exceptional liaison service to the Customers, including but not limited to ensuring confirmed and documented access arrangements (appointments) via varying communication mediums in order to carry out Services,
— Providing fully auditable, legible and lawful documentation, error free, right first time,
— Providing a fully comprehensive quality assured service that is, both customer and safety driven by an accomplished experienced team.
All in accordance with the requirements of this Specification, this Contract terms and conditions, relevant manufacturers’ guidelines and instructions and all applicable standards, laws, regulations and Statutory Requirements and their revisions (as the case may be) current at the time of providing Services.
The Supplier will be responsible for providing all necessary labour, materials, plant, tools and equipment.
II.2.5) Award criteria
Criteria below:
Quality criterion: Quality Element
/ Weighting: 70
Price
/ Weighting:
30
II.2.6) Estimated value
Value excluding VAT:
5 250 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: Yes
Description of renewals:
After an initial period of contract, there is an option to extend twice for 12 months each time.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
Yes
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.1) Title
North West
II.2.2) Additional CPV code(s)
09110000
42160000
44620000
50413100
50531200
50720000
71314310
II.2.3) Place of performance
NUTS code:
UKG21
UKG22
UKG24
UKG3
II.2.4) Description of the procurement
Successful supplier will be responsible for providing the following key Services in relation to various types of domestic heating systems and associated equipment and as specified in more detail further within this Specification:
— carrying out statutory safety checks at the intervals and on the dates as required by the relevant Statutory Regulations,
— carrying out regular servicing and maintenance in accordance with the agreed Programme; all Premises to be compliant with all necessary statutory works completed on or before the cyclical date,
— completing all repairs as necessary, right first visit as and when required,
— occasional replacement on a reactive basis of gas boilers and heat pump units (relating to ASHP) when a repair is either not feasible or not economical (and such works cannot be accommodated by the Client’s in-house team),
— carrying out regular fuel and smoke checks and where installed the servicing of unvented hot water storage systems,
— providing a fully integrated IT system that not only enables real time updates but allows Customers to book appointments directly with the Supplier through both Client and Supplier portal,
— providing a fully flexible service that facilities and delivers a timed appointment system that fully supports Customers’ busy working lives and needs,
— providing an exceptional liaison service to the Customers, including but not limited to ensuring confirmed and documented access arrangements (appointments) via varying communication mediums in order to carry out Services,
— Providing fully auditable, legible and lawful documentation, error free, right first time,
— Providing a fully comprehensive quality assured service that is, both customer and safety driven by an accomplished experienced team.
All in accordance with the requirements of this Specification, this Contract terms and conditions, relevant manufacturers’ guidelines and instructions and all applicable standards, laws, regulations and Statutory Requirements and their revisions (as the case may be) current at the time of providing Services.
The Supplier will be responsible for providing all necessary labour, materials, plant, tools and equipment.
II.2.5) Award criteria
Criteria below:
Quality criterion: Quality Element
/ Weighting: 70
Price
/ Weighting:
30
II.2.6) Estimated value
Value excluding VAT:
5 250 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: Yes
Description of renewals:
After an initial period of contract, there is an option to extend twice for 12 months each time.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
Yes
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No