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Contract Award Notice

ITS200581a Contact Centre Systems Support

  • First published: 30 April 2019
  • Last modified: 30 April 2019
  • Version: N/A
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  • This file may not be fully accessible.

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
Leeds City Council
Authority ID:
AA20114
Publication date:
30 April 2019
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Support and Maintenance of the Councils Contact Centre Technology estate together with the provision of new hardware, software and licensing, technical and professional services.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

Leeds City Council

Civic Hall

Leeds

LS1 1UR

UK

Contact person: Jacob Rodgers

E-mail: jacob.rodgers@leeds.gov.uk

NUTS: UKE42

Internet address(es)

Main address: http://www.leedscitycouncil.gov.uk

I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

ITS200581a Contact Centre Systems Support

Reference number: DN373507

II.1.2) Main CPV code

32500000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Support and Maintenance of the Councils Contact Centre Technology estate together with the provision of new hardware, software and licensing, technical and professional services.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 532 817.24  GBP

II.2) Description

II.2.2) Additional CPV code(s)

48000000

72000000

II.2.3) Place of performance

NUTS code:

UKE42

II.2.4) Description of the procurement

Support and Maintenance of the Councils Contact Centre Technology estate together with the provision of new hardware, software and licensing, technical and professional services.

II.2.5) Award criteria

Price

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2018/S 213-489331

Section V: Award of contract

Contract No: DN373507

Title: ITS200581a Contact Centre Systems Support

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

05/04/2019

V.2.2) Information about tenders

Number of tenders received: 3

Number of tenders received by electronic means: 3

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

SABIO Ltd

Blue Fin Building, 110 Southwark Street

London

SE1 0SU

UK

NUTS: UK

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 532 817.24  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

High Court of Justice, The Strand

London

WC2A 2LL

UK

VI.5) Date of dispatch of this notice

25/04/2019

Coding

Commodity categories

ID Title Parent category
72000000 IT services: consulting, software development, Internet and support Computer and Related Services
48000000 Software package and information systems Computer and Related Services
32500000 Telecommunications equipment and supplies Radio, television, communication, telecommunication and related equipment

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
jacob.rodgers@leeds.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

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