Contract award notice – utilities
Section I: Contracting
entity
I.1) Name and addresses
Severn Trent Water Ltd
Severn Trent Centre, 2 St John's Street
Coventry
CV1 2LZ
UK
Telephone: +44 2477715000
E-mail: Sarah.Griffiths-Jones@severntrent.co.uk
NUTS: UK
Internet address(es)
Main address: www.stwater.co.uk
I.1) Name and addresses
Hafren Dyfrdwy Cyfyngedig
Wrexham
UK
E-mail: sarah.griffiths-jones@severntrent.co.uk
NUTS: UK
Internet address(es)
Main address: www.hdcymru.co.uk
I.2) Joint procurement
The contract involves joint procurement
I.6) Main activity
Water
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Back Office Process Outsourcing
Reference number: 2019/S 084-202515
II.1.2) Main CPV code
79500000
II.1.3) Type of contract
Services
II.1.4) Short description
The Utilities outsource certain back office processing activities.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
3 000 000.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
The utilities are appointing a supplier to provide back office processing activities related to billing, credit management and metering management.
II.2.5) Award criteria
Quality criterion: Technical
/ Weighting: 50
Price
/ Weighting:
50
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Negotiated with call for competition
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2019/S 084-202515
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
20/12/2019
V.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Capita Customer Management Ltd
01336850
London
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 3 000 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Severn Trent Water
2 St John's Street
Coventry
UK
VI.5) Date of dispatch of this notice
31/03/2020