Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
South Downs National Park Authority
South Downs Centre, North Street
Midhurst
GU29 9DH
UK
Contact person: Alan Brough
E-mail: tenders@southdowns.gov.uk
NUTS: UKJ
Internet address(es)
Main address: www.southdowns.gov.uk
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
Environment
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Desk Side Support Service 2020-2023
Reference number: SD - 00000119
II.1.2) Main CPV code
72500000
II.1.3) Type of contract
Services
II.1.4) Short description
To provide an on-site desk side engineer who can provide 1st and 2nd line support to approximately 185 users across a number of different technologies at five different offices located in the South Downs National Park during standard business hours. The technical environment to be supported includes, but is not limited to, Windows; MS Office; MS Exchange; MS Project; MS Visio; thin client terminals; Windows laptops; Apple Macs; Apple and Android tablets; smartphones; VoIP and video conferencing. SDNPA’s business applications are predominantly accessed via, or run on, servers remotely located at another supplier’s data centre and SDNPA users access the environment using remote desktop technology.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
200 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
72500000
72600000
II.2.3) Place of performance
NUTS code:
UKJ
Main site or place of performance:
Midhurst.
II.2.4) Description of the procurement
To provide an on-site desk side engineer who can provide 1st and 2nd line support to approximately 185 users across a number of different technologies at five different offices located in the South Downs National Park during standard business hours. The technical environment to be supported includes, but is not limited to, Windows; MS Office; MS Exchange; MS Project; MS Visio; thin client terminals; Windows laptops; Apple Macs; Apple and Android tablets; smartphones; VoIP and video conferencing. SDNPA’s business applications are predominantly accessed via, or run on, servers remotely located at another supplier’s data centre and SDNPA users access the environment using remote desktop technology.
II.2.5) Award criteria
Quality criterion: Ability to meet functional specification, approach to contract and project resourcing
/ Weighting: 60
Price
/ Weighting:
40
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2019/S 201-488874
Section V: Award of contract
Contract No: SD00000119
Title: Desk Side Support Services 2020-2023
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
31/01/2020
V.2.2) Information about tenders
Number of tenders received: 11
Number of tenders received from SMEs: 10
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 11
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Amicus ITS Limited
03879859
Units 1-3 Trinity Court, Brunel Road, Totton, Hampshire SO40 3WX
Totton
SO40 3WX
UK
NUTS: UKJ3
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 196 950.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
South Downs National Park Authority
South Downs Centre, North Street
Midhurst
GU29 9DH
UK
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
VI.5) Date of dispatch of this notice
08/04/2020