II.2.3) Place of performance
NUTS code:
UKI
II.2.4) Description of the procurement
The infrastructure support service will be required to:
— support growth and investment in the VCS,
— provide a support offer which is responsive to the needs of the sector,
— facilitate VCS organisations and groups to build networks and connections in communities and to work with others,
— facilitate and to prioritise prevention and early intervention,
— enable VCS organisations to contribute to the delivery of place-based locality service models, integrated offers that help residents find the information and support they need within their local community,
— provide the voice of the sector and act as an advocate for the VCS in Croydon at a regional and national level,
— provide information, advice and guidance to the VCS in Croydon.
The service will have a base in the borough and will be expected to:
— have a governance structure, which has a strong element of local representation from the VCS,
— be an organisation that has a track record of providing VCS infrastructure support,
— actively engage with residents and the VCS on a regular basis to ensure VCS services are designed appropriately and meet the needs of the population,
— demonstrate strong engagement, communication and collaboration across the VCS,
— reflect the diverse nature and communities of interest in Croydon,
— have robust well managed financial and organisation governance,
— have in place a full range of good governance policies with the ability to demonstrate monitoring. Support organisations to set up their own good governance structures,
— evidence and provide robust GDPR compliance alongside policies and procedures,
— demonstrate organisational resilience,
— demonstrate technical capacity and a track record of gathering, managing and utilising data to drive, guide and advise on development and change,
— demonstrate a structure and means of operation which make the most effective use of available resources and sustain the organisation in the long term,
— operate with respect for equality and diversity as an organisation,
— be a London Living Wage employer,
— has a profound understanding and knowledge of the borough and locality strengths and needs.
The required and expected outcomes and activities are described below.
The aims of the service are to:
— maximise the potential of the VCS organisations and groups to be recognised, supported and developed as a key partner of the council,
— enable the building and sharing of information, knowledge, expertise and resources; including better use and sharing of premises and the development of robust information governance across the sector,
— connect people, places and services in the community to build a resilient network that delivers the priority outcomes within the VCS strategy,
— reduce the dependency of Croydon’s population on statutory services, whilst creating a culture of self-care and community support that promotes preventative lifestyles and independence in Croydon,
— increase the funding and investment in Croydon’s VCS by identifying and supporting innovative approaches, encouraging cross-sectorial collaboration and embedding a culture of impact-measurement and continuous improvement to maximise potential external fundraising,
— ensure VCS is represented on local partnership groups and boards and that VCSOs are better empowered to speak as advocates for the sector and for their beneficiaries,
— secure funding (external to Croydon public sector) for VCS organisations in the borough to improve services to local residents,
— promote and support innovative approaches across the sector.
The service will focus and evidence its delivery of outcomes in the following areas:
— capacity building and support, including access to premises,
— fundraising support,
— development of partnerships, collaboration and networking,
— volunteering,
— identifying gaps and targeting support for under-represented groups and/or service/activity providers,
— information on services.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 70 %
Price
/ Weighting:
30 %
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No